Baseras på 1 986 verifierade recensioner
4,5 Städning
4,4 Service och personal
4,4 Rummets bekvämlighet
4,4 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 29 feb. 2020 på Hotels
av en verifierad resenär
Value for money on nice street
Inskickad 12 jan. 2019 på HotelsSmooth check in. Great staff and service l. Spacious room with amenities (eg iron and board). Nice neighbourhood.
Kommentar från Hotellmanagement
14 jan. 2019 av Nick Gouin - GM, Hotellmanagement
Thank you for staying with us, we are pleased to know you enjoyed your stay. Thank you for mentioning our team.
av en verifierad resenär
Inskickad 1 jan. 2017 på Hotels
Dåligt att wi-fi ej var gratis
av en verifierad resenär
Snyggt med distanserat
Inskickad 27 nov. 2014 på HotelsSnyggt hotell att titta på både utvändigt o invändigt men för dålig service långt från centrum.
av en verifierad resenär
Inskickad 19 jan. 2024 på Expedia
I am a big admirer of Olsen art. The restaurant was good. My room was very dusty, I told the manager. The TV was working on and off!
I will never stay there again.
Kommentar från Hotellmanagement
29 feb. 2024 av The Olsen Team, Hotellmanagement
Dear Kathe,Thank you for taking the time to tell us about your experience at the The Olsen Melbourne - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
av en verifierad resenär
Great amenities
Inskickad 17 jan. 2024 på HotelsNeat and functional hotel room with all amenities. The art decor is very pleasant. I felt very safe moving around the hotel when travelling alone
Kommentar från Hotellmanagement
23 feb. 2024 av The Olsen, Hotellmanagement
Hi There, Thank you for your review, we are glad you enjoyed your stay at The Olsen. We look forward to welcoming you back soon.
av en verifierad resenär
Inskickad 17 jan. 2024 på Hotels
av en verifierad resenär
Inskickad 10 jan. 2024 på Wotif
Kommentar från Hotellmanagement
26 mars 2024 av Raghu, Hotellmanagement
Dear Mark, Thank you for sharing your feedback with us, although we're truly disheartened to learn that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience caused during your stay.Your feedback serves as a valuable opportunity for us to improve, and we are committed to addressing any issues to ensure a more positive experience for future guests. If there's anything specific you would like to share with us or if you have any suggestions on how we can better serve our guests, we would greatly appreciate hearing from you.We hope to have the opportunity to restore your confidence in our hotel during your next visit.Kind regards,Raghu SharmaAssistant Manager
av en verifierad resenär
Not as great as it was a few years ago
Inskickad 8 jan. 2024 på HotelsWe have been staying in this hotel so many times and we couldn’t not notice how deteriorated hotel is now. Cracked sinks, and furniture need refurbishing asap.
Also in our stay someone hit our car at the parking, if someone could contact us regarding this that would be great.
av en verifierad resenär
Nice hotel, needs refurbishment.
Inskickad 5 jan. 2024 på HotelsFriendly staff and good breakfast, but the hotel is worn down and needs a refurbishment.
