Baseras på 874 verifierade recensioner
4,1 Städning
4,3 Service och personal
4,2 Rummets bekvämlighet
3,9 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 30 dec. 2021 på Hotels
Super nice room, very clean and looked recently renovated. Bed a little hard for my taste, otherwise I would have give it full score since the price was really good also.
Kommentar från Hotellmanagement
4 jan. 2022 av gm, Hotellmanagement
Thank you for your positive feedback.
av en verifierad resenär
Inskickad 21 jan. 2024 på Expedia
Lot was crowded and awkward. Bathroom needs updating.
Kommentar från Hotellmanagement
22 jan. 2024 av Manager, Hotellmanagement
Hello Tonya, Thank you for sharing your feedback regarding the crowded parking lot and the bathroom. We appreciate your input and will take it into consideration as we continue to improve our services and facilities. Should you have any further concerns, please reach out to our management directly for assistance.
av en verifierad resenär
Inskickad 2 jan. 2024 på Expedia
Love the shuttle service we received by Teena
Kommentar från Hotellmanagement
1 feb. 2024 av Manager, Hotellmanagement
Hello Elaine Charles,Thank you for your feedback regarding the shuttle service provided by Teena. We appreciate your kind words and are delighted to hear that you enjoyed your experience. We strive to provide exceptional service to all of our guests and it is always rewarding to know when our team members have made a positive impact. We look forward to welcoming you back in the future.
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
People hanging out in parking lot and around rooms.
Unsettling.
Kommentar från Hotellmanagement
9 feb. 2024 av Manager, Hotellmanagement
Hello Johanna, Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your concerns about guests congregating in common areas. We strive to maintain a comfortable and safe environment for all our guests. Your observations will be shared with our security team for their awareness and attention.
av en verifierad resenär
Nice place
Inskickad 25 dec. 2023 på HotelsEast check in and desk people were nice
Kommentar från Hotellmanagement
27 dec. 2023 av Manager, Hotellmanagement
Hello Lawrence,Thank you for sharing your positive feedback about our friendly front desk staff. We strive to provide excellent customer service to ensure a pleasant stay for our guests. We appreciate your kind words and hope to welcome you back in the future.
av en verifierad resenär
Inskickad 25 dec. 2023 på Expedia
Kommentar från Hotellmanagement
28 dec. 2023 av Manager, Hotellmanagement
Hello George,We greatly appreciate your positive rating! We're thrilled that you had a wonderful experience during your stay at our hotel. Our team works hard to ensure that every guest has a memorable and enjoyable stay. If you have any further comments or feedback, please feel free to reach out to us. We hope to welcome you back again in the future.
av en verifierad resenär
Inskickad 20 dec. 2023 på Expedia
would stay again when in the area very friendly staff
Kommentar från Hotellmanagement
23 dec. 2023 av Manager, Hotellmanagement
Hello Jeffrey,Thank you for choosing our hotel for your stay. We truly appreciate your positive feedback on our friendly staff members. We strive to provide exceptional service to all our guests and we're delighted to hear that we succeeded during your visit. We look forward to welcoming you back whenever you're in the area.
av en verifierad resenär
Inskickad 11 dec. 2023 på Expedia
Was given a room already occupied! Then when complained left waiting with our luggage while staff on the phone!
Kommentar från Hotellmanagement
14 dec. 2023 av Manager, Hotellmanagement
Hello Marilyn, We sincerely apologize for the inconvenience you experienced during your stay. Our team strives to provide excellent service, and we are sorry for the mix-up with your room assignment. We understand how frustrating it must have been to encounter this issue upon arrival. Moving forward, we will take measures to improve our check-in process to ensure that such incidents do not occur in the future. Thank you for bringing this to our attention.
av en verifierad resenär
Inskickad 11 dec. 2023 på Expedia
Kommentar från Hotellmanagement
13 dec. 2023 av Manager, Hotellmanagement
Hello Brandi, We appreciate you choosing our hotel and taking the time to leave a rating. We hope you had a pleasant stay with us and enjoyed our hospitality. If you have any additional feedback or suggestions, please feel free to reach out to us directly. We value your opinion and would love to hear from you.
av en verifierad resenär
Inskickad 8 dec. 2023 på Hotels
Kommentar från Hotellmanagement
10 dec. 2023 av Manager, Hotellmanagement
Hello Jessica,We apologize for any inconvenience you may have experienced during your stay. We would appreciate it if you could kindly reach out to our hotel directly with any specific feedback you have so that we can address your concerns. We value your input and hope to have the opportunity to make it right for you in the future.
