Baseras på 960 verifierade recensioner
4,0 Städning
3,9 Service och personal
4,0 Rummets bekvämlighet
4,0 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 14 feb. 2020 på Hotels
Stort komplex. Sunset villa som vi bokat låg långt från pool, bad och restauranger. Villa var trevlig men inte så fin som vi hade hoppats. Vi kommer inte bo här igen men det passar säkert småbarnsfamiljer
Kommentar från Hotellmanagement
20 feb. 2020 av HotelMgmt, Hotellmanagement
We are very sorry to hear that you did not find the location of your villa to be convenient and that your accommodations, in general, did not meet up with your expectations. It is our regret that we could not provide you with an impressive stay. Hopefully, you had a wonderful time enjoying our amenities and we would like to thank you for coming to spend your time with us!
av en verifierad resenär
Inskickad 5 nov. 2019 på Hotels
Kommentar från Hotellmanagement
21 nov. 2019 av HotelMgmt, Hotellmanagement
We love to hear from our guests, and just thrilled you had a great time. Thank you and come back soon!
av en verifierad resenär
High Class
Inskickad 3 nov. 2019 på HotelsVery good resort, situated not so far from Miami, perfect for half a day excursion to Key West.
Kommentar från Hotellmanagement
9 nov. 2019 av Jason B, Hotellmanagement
Thank you for your rating and feedback! We hope to host you again soon!
av en verifierad resenär
Inskickad 22 dec. 2023 på Expedia
Kommentar från Hotellmanagement
23 dec. 2023 av Hotelmgmt, Hotellmanagement
Thank you for your five-stars, Samantha. We look forward to your return and hope it's soon!
av en verifierad resenär
Inskickad 17 dec. 2023 på Expedia
Kommentar från Hotellmanagement
18 dec. 2023 av Hotelmgmt, Hotellmanagement
We’re happy you enjoyed your stay, Giuseppe! We hope you choose to stay with us again soon.
av en verifierad resenär
Inskickad 16 dec. 2023 på Expedia
Very nice place to stay. Staff friendly. Will definetly be back.
Kommentar från Hotellmanagement
20 dec. 2023 av HotelMgmt, Hotellmanagement
Hello, Keith. We enjoyed reading how much you enjoyed your time with us at Hawks Cay Resort. We look forward to sharing your compliments with our team! It would be a pleasure to have you return and experience more of our incredible service and vast amenities.
av en verifierad resenär
Inskickad 11 dec. 2023 på Hotels
Kommentar från Hotellmanagement
11 dec. 2023 av Hotelmgmt, Hotellmanagement
Thank you for visiting, Chris! We are grateful for your star-rating, please come back soon.
av en verifierad resenär
Inskickad 9 dec. 2023 på Expedia
Pool hours were very limited. We were disappointed to find out that the pool area closed at sunset. Especially considering we had waited throughout the day for weather to clear, and when it was finally nice out it was too late. We also had a negative experience with a waiter at the ale & anchor restaurant. They were disappointed with our tip and followed us out and were extremely confrontational. Tips are not always guaranteed, not traditional for all travelers, and should be based on level of service, not the meal price especially if they are over priced. Our waiter that chased us out only brought out drinks & forgot the to go boxes requested. We had to flag down someone else after waiting for some time. The atmosphere & food were fine, but the confrontational attitude of the waiter definitely left us with a negative impression of the overall experience.
Kommentar från Hotellmanagement
12 dec. 2023 av Hotelmgmt, Hotellmanagement
Hello, Diana. We are glad you took the time to offer us details about your stay. We value all of your feedback and will discuss it with the respective teams. Hopefully, you can return in the future so we can share the beautiful experience you anticipated, and we would love the chance to win you over with a delicous top-notch meal at Sixty-One Prime.
av en verifierad resenär
Inskickad 8 dec. 2023 på Expedia
Good resort
Kommentar från Hotellmanagement
11 feb. 2024 av Hotelmgmt, Hotellmanagement
Hello Daniel, Thank you for choosing Hawks Cay Resort and for your positive review. We're delighted you enjoyed your stay and hope to welcome you back soon for more good times.
av en verifierad resenär
Inskickad 7 dec. 2023 på Expedia
Kommentar från Hotellmanagement
13 feb. 2024 av Hotelmgmt, Hotellmanagement
Hello Elizabeth, We’re sorry to hear that your stay with us was less than perfect. We hope to welcome you back in the future for an experience that more closely meets our standard of excellence.