Baseras på 171 verifierade recensioner
4,6 Städning
4,7 Service och personal
4,7 Rummets bekvämlighet
4,6 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 15 jan. 2024 på Hotels
Bra hotel, kunde dock varit något närmare city, det var vårt eget fel!
Kommentar från Hotellmanagement
15 jan. 2024 av Alex , Hotellmanagement
Dear Bjorn,Thank you for the fantastic review! We appreciate your positive feedback. While we strive for convenience, we're glad you acknowledge the location is something within guests' control. We hope to host you again, perhaps with an even more centrally located experience next time!
av en verifierad resenär
Inskickad 27 nov. 2023 på Expedia
Fina stora rum
Kommentar från Hotellmanagement
29 nov. 2023 av Alex, Hotellmanagement
Thank you for your perfect score !
av en verifierad resenär
Inskickad 26 nov. 2023 på Expedia
Otrevligt ungman på receptionen som nonchalant och otrevlig! Med mig alla 3 dagar ☹️ Såg honom var lika nonchalant med andra gäst också 23/11. Andra manliga receptionisten var super trevlig. Hotellet är mitt i bygg område! Ljudet är störande. Hotellet skulle vara fint med underhåll och städning! Smutsigt överallt!
Kommentar från Hotellmanagement
29 nov. 2023 av Alex, Hotellmanagement
Dear Zsuzsanna,Thank you for bringing your concerns to our attention, and we sincerely apologize for the negative experience you had during your stay. We are genuinely sorry to hear about the unpleasant interactions with the receptionist and the inconvenience caused by the construction noise.Your feedback is invaluable, and we take it seriously. Rest assured, we will address the issues you mentioned with the receptionist's behavior and ensure that our team provides a more welcoming and courteous service. Additionally, we will review and address the cleanliness and maintenance concerns to enhance the overall experience for our guests.We understand the importance of a comfortable and pleasant stay, and we regret that we fell short of your expectations on this occasion. We appreciate your honesty, and your feedback will be instrumental in making the necessary improvements.If there's anything specific you would like to discuss or if you have additional details to share, please feel free to reach out directly. We hope you would consider giving us another opportunity to provide you with the positive experience you deserve.Thank you for your understanding, and we appreciate your feedback.
av en verifierad resenär
Inskickad 3 okt. 2023 på Hotels
Kommentar från Hotellmanagement
28 okt. 2023 av Alex, Hotellmanagement
Dear Tom,Thank you for taking the time to leave a review of your recent stay with us, and we appreciate your candid feedback. While we're glad to see your overall experience was positive, we do acknowledge your lower scores for Food and Beverage (F&B).We're sorry to hear that our F&B offerings did not meet your expectations, and we would like to apologize for any disappointment you may have experienced in this regard. We take your feedback seriously and will use it as an opportunity to review and enhance our food and beverage services. Your satisfaction is important to us, and we will work to improve in this area to ensure a more enjoyable dining experience for our guests.We value your input and hope to have the opportunity to welcome you back in the future. If you choose to stay with us again, please don't hesitate to share any specific preferences or requirements you have, so we can better cater to your needs and provide a more satisfying experience.Thank you for choosing our hotel, and we look forward to the chance to better serve you during your next visit.
av en verifierad resenär
Veldig bra opphold
Inskickad 18 jan. 2024 på HotelsLå på hotellet i forbindelse med fotballkamp, og dette hotellet var perfekt for oss som par. Vi hadde en leilighet med kjøkkendel som inneholdt kjøleskap, fryser og koketopp. Veldig bra. Frokosten på hotellet var helt ok, men opplevde mugg på brødskiven, så etter dette ble det ikke frokost på oss. Lite og velge i under frokost. Men ellers tipp topp! Lå litt unna byen, men tok bare 7 minutter og gå, så var vi midt i sentrum i Manchester. Veldig bra!
Kommentar från Hotellmanagement
18 jan. 2024 av Alex, Hotellmanagement
Dear Trine,Thank you for taking the time to share your feedback. We're delighted to hear that our hotel was perfect for your stay and that you enjoyed the amenities in the apartment. We appreciate your comments about breakfast and apologize for any inconvenience caused. Rest assured, we will address the issue to ensure a better experience in the future. We're glad you found our location convenient and hope to welcome you back for another excellent stay.
av en verifierad resenär
Inskickad 17 jan. 2024 på Expedia
We really enjoyed our stay here and the staff were without exception all very friendly accommodating and professional..... a real eye opener compared to any other hotel we have been to.
Kommentar från Hotellmanagement
18 jan. 2024 av Alex, Hotellmanagement
Dear Keith,Thank you for the stellar 5/5 review! We're thrilled to hear that you enjoyed your stay and found our staff to be friendly, accommodating, and professional. Your kind words mean a lot to us. We hope to welcome you back for another great experience.
av en verifierad resenär
Inskickad 16 jan. 2024 på Hotels
Kommentar från Hotellmanagement
18 jan. 2024 av Alex, Hotellmanagement
Dear Alex, Thank you for the fantastic 10/10 review! We're delighted that you enjoyed your experience. Your positive feedback means a lot to us. We look forward to hosting you again in the future.
av en verifierad resenär
Inskickad 14 jan. 2024 på Expedia
Kommentar från Hotellmanagement
15 jan. 2024 av Alex , Hotellmanagement
Thank you for your score !
av en verifierad resenär
Inskickad 10 jan. 2024 på Hotels
Kommentar från Hotellmanagement
11 jan. 2024 av Alex, Hotellmanagement
Thank you for the 10/10 score
av en verifierad resenär
Inskickad 5 jan. 2024 på Hotels
Kommentar från Hotellmanagement
8 jan. 2024 av Alex , Hotellmanagement
Dear Grafton,Thank you for the perfect score! We're thrilled to know you had a flawless experience during your stay. If there's anything specific you'd like to share or if there's anything we can do to make your next visit even more exceptional, please let us know. We look forward to hosting you again soon.
