Baseras på 358 verifierade recensioner

4,2 av 5
91% rekommenderar det här hotellet
4,5 Städning
4,2 Service och personal
4,5 Rummets bekvämlighet
4,2 Hotellets skick
Verifierade recensioner från MrJet
5 av 5
av Isabel

Den här resenären lämnade endast betyg Inskickad 6 jan. 2018 på Hotels
5 av 5
av roger

Like a castel

Inskickad 26 sep. 2017 på Hotels
This is My best ever hotel. Top of the line. Will return again
Kommentar från Hotellmanagement
28 sep. 2017
Dear Roger, We are delighted to learn you enjoyed your recent visit to Luton Hoo and look forward to welcoming you back again soon! Kind regards, Jonathan Brown, Hotel Manager.
5 av 5
Rekommenderas
för familjer
av en verifierad resenär från London

Great hotel for the family

Inskickad 17 sep. 2017 på Expedia
Helpful staff and great food. We had our 1 year old child with us and the room was prepared with a cot, baby powder, wipes and more. We really enjoyed the splash times at the spa. Traveling here with our son was a great experience.
Kommentar från Hotellmanagement
28 sep. 2017 av Hotel Manager, Hotellmanagement
Dear Marie, Thank you for your wonderful feedback and we are so pleased you and your family enjoyed your experience at Luton Hoo. I do hope we have the pleasure of welcoming you all back again soon. Yours sincerely, Jonathan Brown, Hotel Manager.
2 av 5
av en verifierad resenär

Beautiful building and terrible restaurant

Inskickad 22 jan. 2024 på Hotels
Beautiful building with a lot of history. Dinner it was terrible, we had a crab linguine that was all mashed, unbelievable presentation, it looks like a dog food from a can, and we also had a caesar salad, but the chicken was totally bland with no salt al all, sauce was not caesar salad sauce, it was some oil, and the bread croutons were so hard and oily, impossible to eat. The wine glass on the table was dirty. Cocktails were like a 5 year old child made them, I was shocked. The bartender was very nice, we met him later on, I just think he was not properly trained and he didn’t know what to do or how to do, or the hotel is not looking after the quality level. The feeling that we had that the hotel management is relaying on the history of the place and ignoring the quality. It is riding high on its historical events. Spa area is nice, beautiful roof, but is outside the hotel building and they provide a transfer.
Kommentar från Hotellmanagement
31 jan. 2024 av Surrender, Hotellmanagement
Thank you for your feedback which will be followed up with the team.
4 av 5
av en verifierad resenär

Inskickad 8 jan. 2024 på Hotels
Kommentar från Hotellmanagement
22 jan. 2024 av Christophe, Hotellmanagement
Thank you for your great review of your stay at Luton Hoo Hotel, Golf and Spa.
5 av 5
av en verifierad resenär

Everything spot on !

Inskickad 30 dec. 2023 på Hotels
Reception and check in was quick despite a wedding party seemingly taking over the main house. Staff friendly, efficient and polite. Our room was in a building a short walk / drive away with its own parking. The room was huge, clean and comfortable, with a good size ensuite with both bath, shower and twin basins. Temperature control was good too. The only thing lacking in the room was a USB charging point but I could manage a night without. Dinner in the Adam’s Brasserie - lovey starters, steaks cooked to perfection and friendly polite service (thank you Cole !) All in all a lovely place to stay
Kommentar från Hotellmanagement
5 jan. 2024 av Christophe, Hotellmanagement
Thank you for your great review of your stay at Luton Hoo Hotel, Golf and Spa. We hope to welcome you back again soon.
4 av 5
av en verifierad resenär

Inskickad 30 dec. 2023 på Expedia
Its noot 5 star. Very very expensive. Not worth the money. Pool was cold. Food average but extortionate
Kommentar från Hotellmanagement
5 jan. 2024 av Surender, Hotellmanagement
Thank you for your feedback.
5 av 5
av en verifierad resenär

Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
5 jan. 2024 av Christophe, Hotellmanagement
Thank you so much for your great review of your stay at Luton Hoo Hotel, Golf and Spa and we hope to welcome you back again soon.
4 av 5
av en verifierad resenär

Inskickad 29 dec. 2023 på Hotels
Kommentar från Hotellmanagement
5 jan. 2024 av Christophe, Hotellmanagement
Thank you so much for your great review of your stay at Luton Hoo Hotel, Golf and Spa and we hope to welcome you back again soon.
5 av 5
av en verifierad resenär

Inskickad 26 dec. 2023 på Expedia
Kommentar från Hotellmanagement
22 jan. 2024 av Christophe, Hotellmanagement
Thank you for your great review of your stay at Luton Hoo Hotel, Golf and Spa.
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