Baseras på 951 verifierade recensioner
4,1 Städning
4,0 Service och personal
4,2 Rummets bekvämlighet
4,1 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 8 mars 2023 på Expedia
Nice and spacious apartment. Pool, tabletennis and basketcourt was really appriciated.
Kommentar från Hotellmanagement
8 mars 2023 av Aaron Gonzales- Guest Services Manager , Hotellmanagement
Thank you for your recent visit to Level Hotels and Furnished Suites and your wonderful review. We are very pleased to hear you were able to take advantage of all the wonderful amenities at Level. We hope to welcome you back to in the future
av en verifierad resenär
Bra downtown-hotellvsom vi gärna återkommer till
Inskickad 17 nov. 2022 på HotelsStor rymlig välutrustad lägenhet. Sköna sängar. Bra läge. Fantastisk utsikt. Bra och trevlig service. Mysigt poolområde.
Kommentar från Hotellmanagement
23 nov. 2022 av Aaron Gonzales- Guest Services Manager , Hotellmanagement
Thank you for being our guest at Level Downtown Los Angeles and taking the time to provide your excellent feedback. Our constant goal is to provide the best guest experience in our industry. We are very pleased to hear you had an overall wonderful stay. We hope to welcome you back to Level in the near future. Thank you again!
av en verifierad resenär
Inskickad 15 aug. 2022 på Hotels
Kommentar från Hotellmanagement
20 aug. 2022 av Aaron Gonzales- Guest Services Manager , Hotellmanagement
Thank you for being our guest at Level Downtown Los Angeles and taking the time to provide your excellent feedback. Our constant goal is to provide the best guest experience in our industry. We are very pleased to hear you had an overall wonderful stay. We hope to welcome you back for an even better experience at Level in the near future. Thank you again!
av en verifierad resenär
Inskickad 5 aug. 2022 på Hotels
Kommentar från Hotellmanagement
7 aug. 2022 av Aaron Gonzales- Guest Services Manager , Hotellmanagement
Thank you for being our guest at Level Downtown Los Angeles and taking the time to provide your excellent feedback. Our constant goal is to provide the best guest experience in our industry. We are very pleased to hear you had an overall wonderful stay. We hope to welcome you back to Level in the near future. Thank you again!
av en verifierad resenär
Great hotel!
Inskickad 1 aug. 2022 på HotelsWe stayed 5 nights and had a great time at Level! Really helpful in the reception! The washing machine wasn’t functioning but we were well compensated for it. Amazing pool! If travelling to LA again I would definitely stay at Level.
Kommentar från Hotellmanagement
3 aug. 2022 av Aaron Gonzales- Guest Services Manager , Hotellmanagement
Thank you for taking the time to provide such wonderful feedback! Our number one priority is our guest's experience and we are truly happy to hear you enjoyed your visit. It would be my pleasure to relay your positive feedback to our team. We hope to see you again soon.
av en verifierad resenär
Recommend +++
Inskickad 25 juli 2022 på HotelsGreat places, nothing to complain have everything. Great poolarea, great gym, basketcourt. The only thing is the elevators are a mess (sometimes takes 15 min to get)
Kommentar från Hotellmanagement
26 juli 2022 av Aaron Gonzales- Guest Services Manager , Hotellmanagement
We certainly aim deliver a luxury hotel experience while still having all the conveniences of home within each beautifully designed suite. We are very pleased you enjoyed your visit and all the amenities Level has to offer. We hope to welcome you back very soon. Thank you again!
av en verifierad resenär
Nöjd återkommande gäst
Inskickad 1 jan. 2022 på HotelsBra läge till allt, har bott här flera gånger och kommer återigen att bo här då det är så smidigt med kök och tvättmöjligheter i lägenheten.
Kommentar från Hotellmanagement
5 jan. 2022 av Level Management, Hotellmanagement
Dear Tobias,
Thank you for recent stay at Level! With all the conveniences of home combined with amenities and services of a luxury hotel, Level is certainly a unique and refreshing experience. Thank you for being our guest. We hope to welcome you back in the future.
av en verifierad resenär
Inskickad 19 jan. 2024 på Expedia
Was supposed to get a complimentary wine bottle per day that didn’t happen.. was supposed to charge my card $230 Cad & they over charged $177
Kommentar från Hotellmanagement
22 jan. 2024 av Aaron Gonzales- Guest Services Manager , Hotellmanagement
Thank you for your feedback. We sincerely apologize for not meeting your expectations with the complimentary wine bottle per day, which is an important part of our hospitality. We also deeply regret the discrepancy in billing and understand the inconvenience caused by the overcharge of 177 CAD on your card. Please rest assured, we are committed to rectifying these issues promptly. Our team will be in touch with you to ensure the correct adjustments are made and to discuss how we can make this right for you. Your satisfaction is paramount, and we are dedicated to improving our service to prevent such occurrences in the future. We hope to have the opportunity to welcome you back and provide the exceptional experience you deserve.
av en verifierad resenär
Inskickad 18 jan. 2024 på Hotels
Kommentar från Hotellmanagement
22 jan. 2024 av Aaron Gonzales- Guest Services Manager , Hotellmanagement
Thank you for taking the time to provide such wonderful feedback! Our number one priority is our guest's experience and we are truly happy to hear you enjoyed your visit. It would be my pleasure to relay your positive feedback to our team. We hope to see you again soon.
av en verifierad resenär
Inskickad 14 jan. 2024 på Expedia
Good location, pleasant staff
Kommentar från Hotellmanagement
18 jan. 2024 av Aaron Gonzales- Guest Services Manager , Hotellmanagement
Thank you for taking the time to leave a review! We're delighted to hear that our location met your expectations and that our staff contributed positively to your experience. Our team strives to provide a welcoming and friendly atmosphere, so it's wonderful to know we've succeeded in making your stay pleasant. We hope to have the opportunity to welcome you back again soon.
