Baseras på 941 verifierade recensioner
4,0 Städning
4,4 Service och personal
3,9 Rummets bekvämlighet
4,1 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 19 nov. 2023 på Hotels
Kommentar från Hotellmanagement
19 nov. 2023 av front, Hotellmanagement
Thank you for your review.
av en verifierad resenär
Inskickad 16 nov. 2023 på Hotels
Ett helt ok hotell, modernt, jag sov bra i sängen, bra badrum, litet rum, frukosten bra, men saknade scrambeld eggs & bacon
Kommentar från Hotellmanagement
18 nov. 2023 av host, Hotellmanagement
Dear Micheal,Thank you for your feedback on our property. We appreciate your kind words on the facilities at our hotel. In regards to the comments made about the breakfast, we will take on your feedback to improve our customer satisfaction. We hope you stay with us again in the future.Kind regards,Afiifa
av en verifierad resenär
Nice but a little dusty
Inskickad 7 nov. 2023 på HotelsThe service was lovely and the location of the hotel was in close connection to public transport. Though the rooms were sort of dusty and not that well cleaned. I suffer from allergic reactions to a lot of dust. Which is partly carried and distributed by the air conditioner system, in such there was a lot of dust in the air. This gave me trouble sleeping since my throat closed up and my eyes got itchy. Otherwise the hotel was nice and had a friendly staff.
Kommentar från Hotellmanagement
8 nov. 2023 av Afiifa, Hotellmanagement
Dear Guest,Thank you for taking time out to write a review on your experience at our hotel. We appreciate your feedback on our property as through this we are able to improve our hospitality. We have forwarded this review to our maintenance manager, so in the future, this will not happen again.We also appreciate your kind words regarding our staff, as we emphasize providing excellent customer service at our hotel.Kind regards,Afiifa
av en verifierad resenär
Inskickad 5 nov. 2023 på Hotels
Helt okej hotell som ligger bra till. Små rum, och väldigt enkel frukost. Jag hade önskat att rummen var större. Funkar super om man ska bo själv, men alldeles för trångt för två personer. Personalen är vänlig.
Kommentar från Hotellmanagement
8 nov. 2023 av host, Hotellmanagement
Dear Sara,Thank you for taking time out of your day to write a review on your experience.Our rooms are advertised as cozy and compact, providing all the essential needs for a trip to London. we will take your criticism on board and pass this on to the appropriate departments. Thank you for choosing Point A Kensington, we hope to see you again soon.Kind regards,Afiifa
av en verifierad resenär
Prisvärt
Inskickad 8 okt. 2023 på HotelsSuperfint hotell. Fräscht. Jättefin frukost och service. Dock fick vi rum med utsikt över en vägg. Nära till Earls Court tunnelbana, men lite längre från centrum än vad jag är van att bo. Prisvärt. Abeda hjälpte oss mycket.
Kommentar från Hotellmanagement
9 okt. 2023 av Joanna, Hotellmanagement
Dear Silvia, Thank you for taking a part of your day to leave us a review about your recent stay at Point A Kensington. It was an absolute pleasure to have you as our guest.We are hugely grateful for your appreciative feedback of your stay with us.Should your travels bring you back to Kensington, please don't hesitate to reach out. We'd be delighted to welcome you back to Point A.Kind regards,Joanna
av en verifierad resenär
Bra location!
Inskickad 2 okt. 2023 på HotelsBra location och nice med smart tv. Tyvärr tyckte jag sängen var lite hård och något lyhört mellan rummen. Fräscht inrett, men något mer välstädat hade det kunnat vara.
Kommentar från Hotellmanagement
5 okt. 2023 av Front desk, Hotellmanagement
Dear Nicole, Thank you for your review. Our location is really good as you said. It is very close to the tube station and has easy access to central London. Our rooms are compacted with all the facilities that you can need for an enjoyable stay. We look forward to welcoming you again. Best Regards
av en verifierad resenär
Inskickad 27 sep. 2023 på Hotels
Kommentar från Hotellmanagement
29 sep. 2023 av Joanna, Hotellmanagement
Dear Hannat,Thank you for your feedback.We could not be happier to hear of your great satisfaction with your stay. Thank you for choosing us. We are looking forward to having you again in Point A Kensington. Best regards, Joanna
av en verifierad resenär
Inskickad 1 sep. 2023 på Hotels
Kommentar från Hotellmanagement
4 sep. 2023 av Joanna, Hotellmanagement
Dear Janne, We appreciate your valuable feedback regarding your recent stay. We hope you might consider staying with us again in the future, giving us another opportunity to provide you with an improved experience that meets and exceeds your expectations.Kind regards,Joanna
av en verifierad resenär
Perfekt läge
Inskickad 28 aug. 2023 på HotelsPerfekt läge centralt och nära till tunnelbana. Trevlig och hjälpsam personal.
Kommentar från Hotellmanagement
31 aug. 2023 av Joanna, Hotellmanagement
Dear Lina, Thank you for your review. We're absolutely thrilled that you had a great stay with us. Indeed our location is convenient, close to the tube station, bus stops and restaurants. Our team always gives the best of themselves to offer an unforgettable experience to our guests. Hope to see you soon!Kind regards,Joanna
av en verifierad resenär
Inskickad 20 aug. 2023 på Hotels
Kommentar från Hotellmanagement
7 sep. 2023 av Joanna, Hotellmanagement
Dear Linnea, Thank you for taking the time to share your experience about your recent stay. We are glad to hear that your stay was pleasant and satisfactory. Should you plan another trip to London in the future, we would be delighted to welcome you back to Point A Kensington.Kind regards,Joanna