Baseras på 926 verifierade recensioner
3,8 Städning
4,1 Service och personal
3,7 Rummets bekvämlighet
3,4 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 11 dec. 2023 på Hotels
Kommentar från Hotellmanagement
9 jan. 2024 av P, Hotellmanagement
MichaelThank you for you rating, we hope to welcome you back soon.Kind RegardsTeam Kensington
av en verifierad resenär
slitna rum
Inskickad 3 sep. 2023 på Hotelshotellrummen är i stort behov av renovering,
service utmärkt
frukosten var komplett
Kommentar från Hotellmanagement
4 sep. 2023 av Team Kensington, Hotellmanagement
Dear Per,Thank you for sharing your feedback about your recent stay at the hotel. It's good to know that you found the service excellent and enjoyed the breakfast. Your comment about the need for room renovations is duly noted. Your insights can be beneficial for both the hotel and future guests. We hope to see you again in the future to see our positive improvements.
av en verifierad resenär
Hotell med bra läge
Inskickad 8 apr. 2023 på HotelsLugnt område, bra frukost, men hotellet är i behov av renovering. Mycket trevlig personal!
Kommentar från Hotellmanagement
11 apr. 2023 av Team Kensington, Hotellmanagement
Dear Gun,Thank you for taking the time to leave us a review. We're glad that you enjoyed the quiet location and our delicious breakfast offerings during your stay. We're also happy to hear that our staff provided you with excellent service.We appreciate your feedback regarding the need for renovations in the hotel. We are continuously working on improving our property to provide our guests with a comfortable and enjoyable stay. Your comments have been noted, and we will take them into consideration as we move forward with our renovation plans.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon.Best regards,
av en verifierad resenär
Kensington Hilton rum 6002
Inskickad 2 mars 2023 på HotelsMycket trevligt hotel, bra personal och mycket fantastisk frukost.
Städningen kan bli lite bättre och badrummet är behov av en rejäl uppgradering det fungerar men det är också allt.
Kommentar från Hotellmanagement
6 mars 2023 av Hilton London Kensington, Hotellmanagement
Dear Tommy,Thank you for posting your review, I am glad that overall you enjoyed your stay, and that the team, breakfast and location. We hope to take care of you on future visits, please do let me know when you are returning.Kindest Regards
av en verifierad resenär
Inskickad 27 okt. 2022 på Hotels
Kommentar från Hotellmanagement
3 nov. 2022 av Hilton London Kensington, Hotellmanagement
We appreciate you leaving us a rating. Thank you from all of us at the hotel.Kind Regards,
av en verifierad resenär
Inte på topp
Inskickad 6 aug. 2022 på HotelsEtt slitet hotell. Ointresserad personal. Dock en god och innehållsrik frukost.
Kommentar från Hotellmanagement
8 aug. 2022 av Team Kensington, Hotellmanagement
Dear Goran,
Truly appreciate the feedback you have given. We are sorry that your recent stay was not up to standard. On behalf of the team, we would like to invite you again to the hotel and hopefully have a better experience than the one you had. On your next booking, please contact: share.mendez2@hilton.com and we would do our best to find the best resolution with you.
Kind regards,
av en verifierad resenär
Inskickad 14 feb. 2022 på Hotels
Kommentar från Hotellmanagement
11 apr. 2022 av Team Kensington, Hotellmanagement
Dear Anne-Christine,
Thank you taking the time to share your feedback.
We are thrilled that you enjoyed your stay with us :-) Please do not hesitate to contact me should you have a future visits to London planned.
Kind Regards
Team Kensington
av en verifierad resenär
Inskickad 27 okt. 2021 på Hotels
av en verifierad resenär
Basic hotel
Inskickad 24 sep. 2021 på HotelsI always thought that Hilton was a bit upscale. This hotel is not.
av en verifierad resenär
Inskickad 3 mars 2020 på Hotels
Kommentar från Hotellmanagement
12 mars 2020 av Patricia, Hotellmanagement
Mohammed
Thank you for posting your rating.
Kind Regards
Patricia Mahon
General Manager
