Baseras på 239 verifierade recensioner
3,9 Städning
3,9 Service och personal
3,5 Rummets bekvämlighet
3,7 Hotellets skick
Verifierade recensioner från MrJet
av Catharina
Inskickad 1 feb. 2017 på Hotels
Trevlig hjälpsam personal, nära tåget lätt att ta sig till Liverpoolstreet station,fräscha badrum,lite väl hårda sängar.Trafiken kan vara störande då du har rum mot gatan.
av Marcus från Sweden
Nice hotel
Inskickad 12 aug. 2015 på HotelsThe hotel itself was nice and clean, the single room I was staying in was very small and the bathroom was extremely small, but it suited my needs. The bathroom looked to be recently renovated and there was good water pressure. The bed was quite hard and lumpy but was ok to sleep on for a night and the hotel was only 50-100m away from a train station. The hotel also had a nice breakfast included in the price. All and all I would say that the hotel is prefect for a short stay.
av Peter från Stockholm
Disappointed
Inskickad 20 juli 2015 på HotelsWhen we came to the hotel we were directed to a small hotel nearby because some windows repairing. That hotel was not according to Best Western standard. The hotel should have informed us in advance instead of waiting for us to arrive.
av en verifierad resenär
Inskickad 22 maj 2023 på Expedia
We were moved to another hotel which house refugee's & other’s that had two 24 hr security guards. Why? So really felt unsafe.
We had two gentlemen follow us in a car? Why?
This should not be allowed, we should of been told & words cannot express the frighteningly terrible experience.
Kommentar från Hotellmanagement
4 juli 2023 av Best Western London Ilford Hotel, Hotellmanagement
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Best Western London Ilford Hotel
av en verifierad resenär
Sentralt i forhold til jernbane.
Inskickad 3 feb. 2023 på HotelsBest Western har flere bygninger den jeg ble vist til ligger i Argyle Road ikke langt fra Cranbrook Road. Stille og rolig gate ikke noe støy verken ute eller inne. Kun noen hundre m fra Ilford Station.
Kommentar från Hotellmanagement
8 feb. 2023 av Best Regards, Hotel team , Hotellmanagement
Dear Guest, Thank you very much for your time and wonderful feedback. We are thrilled to read that you enjoyed your stay with us. We hope to see you again in the nearest future. Best Regards, Hotel Team
av en verifierad resenär
Inskickad 13 dec. 2022 på Orbitz
I had a reservation to start at greater London best western, however I was placed in a different location best western on argyle rd. That hotel room was old, best down with disturbances day and night. I was asked to switch hotels last night to actual greater London best western day before check out last minute. It was a major inconvenience to make me switch hotels last minute. I am requesting a partial refund for the inconvenience.
Kommentar från Hotellmanagement
13 dec. 2022 av General Manager, Hotellmanagement
Dear GuestThank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.StephanManagerBest Western Greater London Hotel
av en verifierad resenär
Inskickad 10 dec. 2022 på Expedia
Le plus apprécié dans cette hôtel est le personnel une gentillesse.et très professionnel.
Le plus déplaisant dans l'hôtel ou j'ai séjourné, c'est le manque d'insonorisation des chambres.
Kommentar från Hotellmanagement
13 dec. 2022 av General Manager, Hotellmanagement
Dear GuestThank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.StephanManagerBest Western Greater London Hotel
av en verifierad resenär
Inskickad 6 dec. 2022 på Hotels
Kommentar från Hotellmanagement
13 dec. 2022 av General Manager, Hotellmanagement
Dear GuestThank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.StephanManagerBest Western Greater London Hotel
av en verifierad resenär
Inskickad 21 nov. 2022 på Hotels
Kommentar från Hotellmanagement
13 dec. 2022 av General Manager, Hotellmanagement
Dear GuestThank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.StephanManagerBest Western Greater London Hotel
av en verifierad resenär
Inskickad 30 okt. 2022 på Hotels
Kommentar från Hotellmanagement
21 nov. 2022 av Best Western Greater London Hotel, Hotellmanagement
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Stephan PManagerBest Western Greater London Hotel