Baseras på 204 verifierade recensioner
3,1 Städning
3,2 Service och personal
3,0 Rummets bekvämlighet
2,8 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 11 juli 2022 på Hotels
Kommentar från Hotellmanagement
12 aug. 2022 av Reception Team, Hotellmanagement
Dear Guest, Thank you for taking the time to share your experience with us. It was our pleasure looking after you and we are pleased that you had a comfortable and enjoyable stay. Kind Regards, Banks Hotel, Team Reception
av en verifierad resenär
Never give a bad review but this was shocking
Inskickad 9 juli 2022 på HotelsSimply poor
Not clean enough, unable to close window; lack of sleep
Kommentar från Hotellmanagement
12 aug. 2022 av Reception Team, Hotellmanagement
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us, and we do apologise for the problems you mentioned. we can promise you , will give better services on your next stay . Looking forward to see you again in the near future
av en verifierad resenär
Inskickad 3 juli 2022 på Expedia
The staff are friendly and helpful, the beds are clean and the bathroom was large and clean, we had to book banks hotel last minute due to being let down elsewhere, the the price we paid it was a clean comfortable stay.
Thank you
Kommentar från Hotellmanagement
4 juli 2022 av ,, Hotellmanagement
Dear Guest, Thank you for taking the time to share your experience with us. It was our pleasure looking after you and we are pleased that you had a comfortable and enjoyable stay. Kind Regards, Banks Hotel, Team Reception
av en verifierad resenär
Inskickad 30 juni 2022 på Hotels
Kommentar från Hotellmanagement
5 juli 2022 av Reception, Hotellmanagement
Dear guest,Thank you for your feedback.
Looking forward to see you again
Best Regards,Reception Team
av en verifierad resenär
Inskickad 28 juni 2022 på Expedia
Good value
Kommentar från Hotellmanagement
28 juni 2022 av reception, Hotellmanagement
Dear guest,Thank you for your feedback,we are very grateful that you enjoyed staying with us.
Looking forward to see you again.
Best Regards,Reception Team
av en verifierad resenär
Inskickad 24 juni 2022 på Hotels
It was very enjoyable staying in the hotel
Kommentar från Hotellmanagement
26 juni 2022 av ,, Hotellmanagement
Dear Guest,
Thank you so much for your very kind words – we are all delighted that enjoyed your visit so much.Your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future REGARDS, BANKS HOTEL, TEAM RECEPTION
av en verifierad resenär
Inskickad 23 juni 2022 på Expedia
The showerhead was broken no fixture for holding this in place People left in the hallway outside your room door argument until nearly 12 pm at night
Kommentar från Hotellmanagement
23 juni 2022 av ,, Hotellmanagement
Dear Guest, Thank you for taking your time to provide us with your valuable feedback relating to your stay with us.We are sincerely concerned and apologise that we fell short on your expectations in some areas.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future REGARDS, BANKS HOTEL, TEAM RECEPTION
av en verifierad resenär
Inskickad 5 juni 2022 på Hotels
Cleanliness was terrible sheets were dirty
Kommentar från Hotellmanagement
21 juni 2022 av Reception, Hotellmanagement
Dear guest,thank you for your feedback,we are really sorry for the inconvenience you had,we are trying to improve day by day for a better stay.
Looking forward to see you again.
Regards,Reception Team
av en verifierad resenär
I wouldn’t stay again unfortunately
Inskickad 2 juni 2022 på HotelsI didn’t sleep well. Rowdy clientele nice staff.
Kommentar från Hotellmanagement
21 juni 2022 av Reception, Hotellmanagement
Dear guest,Thank you for your feedback,we are really sorry for the inconvenience you had,we are trying to improve day by day for a better stay.
Looking forward to see you again
Regards,Reception Team
av en verifierad resenär
Pitoyable
Inskickad 31 maj 2022 på HotelsChambre sale, une fenêtre était complètement cassée et remplacée par une planche de bois à peine maintenue.
les autres fenêtres ne se fermaient pas. L'air y passait comme dans un moulin.
Un pan de la fenêtre est même tombée durant la nuit dans la cour intérieur du restaurant voisin. Merci la sécurité !
Chambre donc pas du tout insonorisée. On se croyait dans la fête du restaurant voisin. Il a été impossible de dormir avant la fin de la fête.
La salle d'eau et toilette étaient à l'extérieure de la chambre. La porte était délabrée quasi impossible de la fermer. Une odeur nauséabonde y régnait.
Un vrai cauchemar. Cet hôtel ne devrait pas exister !
Kommentar från Hotellmanagement
21 juni 2022 av Reception, Hotellmanagement
Dear guest,Thank you for your feedback,we are really sorry for inconvenience you had,our maintenance work is improving day by day for a better stay.
Looking forward to see you again
Regards,Reception Team