Suites Marilia Apartments, (Livorno) | Recensioner

4 av 5

Inskickad 30 apr. 2023 på Hotels

Vi saknade sänglampor. Lite obekvämt med sängen som skulle fällas ner och sittbänken framför TV inte helt bra. Möbler och utrustning i köket var i mycket bra skick.

Kommentar från Hotellmanagement

3 okt. 2023 av Suite Livorno Staff, Hotellmanagement

Dear Mr. Claes,Thank you for your kind review.We really appreciate your positive rating.Regarding the bedside lamp, in this apartment category there are some leds you can control right above the bed. If there’s anything more we can do to improve our offering, please let us know!Best Regards

5 av 5

Fint bornde

Inskickad 26 juni 2016 på Hotels

Obs badmössa i poolen. Staden är tråkig, riktigt fina rum,

Kommentar från Hotellmanagement

11 juli 2016 av Massimiliano, Hotellmanagement

Dear Mr Sebastina, First of all, thank you for your stay in our Holiday Home. Thank you for your postive feedback to us, we hope that erverythings was feel... About the use of swimcap it is a rules due to the hygienic safety. About the city we suggest you next time to visit more country near Livorno. Thank's a lot. Regards Massimiliano

4 av 5

Inskickad 5 sep. 2023 på Expedia

Kommentar från Hotellmanagement

3 okt. 2023 av Suite Livorno Staff, Hotellmanagement

Dear Mr. Luca, Many thanks for the positive rating. If there’s anything we can do to improve our offering, please let us know! Best Regards

5 av 5

Inskickad 20 aug. 2023 på Expedia

100x100 recomendable

Kommentar från Hotellmanagement

3 okt. 2023 av Suite Livorno Staff, Hotellmanagement

Dear Mr. Carlos, Thanks so much for your feedback! It makes our day hearing about how much our customers love our apartments and the great service they’ve received from our team. We have passed on your review to our team and look forward to hosting you again. Best Regards

5 av 5

Inskickad 24 juli 2023 på Expedia

Dejligt sted at overnatte inden vi skulle med færgen til Sardinien.

Kommentar från Hotellmanagement

3 okt. 2023 av Suite Livorno Staff, Hotellmanagement

Dear Mr. Thomas, Thanks for the positive rating, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to hosting you again in the future. Best Regards

4 av 5

Inskickad 7 juli 2023 på Expedia

No es lo que me esperaba, las fotos que se muestran son mejores, pero el personal es súper amable, es muy limpio y cercano al mar, así que eso está muy bien. Se respeto que mis perros son de servicio y no cobraron. Teresa la de recepción es muy amable y amigable.

1 av 5

Fuyez !

Inskickad 17 aug. 2022 på Hotels

Séjour catastrophique. C'est du vol que de faire payer un tel prix et de prétendre qu'il s'agit de suites. Appartement minuscule, chambre non séparée du salon (la cloison ne va pas jusqu'au plafond), mobilier cassé (baie vitrée, un verre, la table), cafetière pleine de rouille, cabine de douche et WC inaccessibles aux personnes grandes et/ou corpulentes tellement la salle de bain est petite, pas de réassort sans réclamer (papier WC, pastille lave vaisselle, café). Au pied de la voie ferrée donc bruyant ! J'avais réservé 3 jours, impossible d'annuler les 2 nuits. Bref, une véritable arnaque ! NB: seule la piscine fait l'objet d'attention, bien entretenue. Ça ne suffit pas pour 260€ la nuit !

Kommentar från Hotellmanagement

16 jan. 2023 av Suite Livorno Staff, Hotellmanagement

Dear Mrs. Corinne,First of all I would like to thank you for reviewing your stay with us.We regret reading that we did not satisfy your expectations.The size of the apartment is the exactly as you booked, a 44sqm Junior Studio Apartment with double bedroom and sofa bed in the living room.We decided to upload very detailled photos of each apartment cathegory in order to offer our guests a good selection between all the apartments we own, and for them to chose the unit that can suit their comfort standard the best, please note that photos of the bathroom and its size are shown as well.We do not restock since our Property is not a Hotel, but a Holiday Home and it is not included in the services we offer since we make only weekly change of bed and bathroom linen, only then our staff enters the apartment and restock what necessary, anyways if our guests explicity ask for some extra we provided them what they need.We are sorry for the condition you found the apartment in, during summer is hard to enter the apartment for a full maintenance since most of the time the Property is fully-booked, we try to do our best after the check-out but obviously the staff does not have enough time.Regarding the cancellation of the last two nights of your stay, unfortunately you booked and paid via Expedia, so the cancellation policies do not consent a refund, we must follow their policies.As you can read from the previous reviews, this is more than out of our standards, usually our guests are more than satisfied with our services.Hoping to host you again in the future and show you that your last stay was only an exception.Best Regards

5 av 5

Wonderful

Inskickad 13 aug. 2022 på Hotels

We were there for the night, wonderful place to stay!

Kommentar från Hotellmanagement

16 jan. 2023 av Suite Livorno Staff, Hotellmanagement

Dear Guest,We are glad to read that you enjoyed your stay with us.It was our pleasure to host you.Thank you for your kind review.We hope to host you again soon.Best Regards

4 av 5

Den här resenären lämnade endast betyg Inskickad 23 juni 2022 på Hotels

5 av 5

Perfect!

Inskickad 17 aug. 2020 på Hotels

We booked an apartment for 3 people for one night in August. The girl at the reception was very kind and nice, also respectful of all the measures for this Covid situation, always with the mask, she sanitized hands and documents and measured us the temperature. The apartment is not toolarge, but it has everything you need. Furniture is new and good. Unfortunately during our stay we didn't have time to use the swimming pool, which has reduced hours due to the Covid situation. Parking directly in the structure. Upon arrival, we also found a giftbox with breakfast. Much appreciated!

Kommentar från Hotellmanagement

16 jan. 2023 av Suite Livorno Staff, Hotellmanagement

Dear Guest,We are glad to read that you enjoyed your stay in our property.We take very seriously the prevention rules not only to protect us but mainly to protect our guests from contracting Covid or any other illness.The apartments are furnished with all the necessary our guests may need during their stay.It was our pleasure to host you.We hope to host you again in the future.Best Regards

Öppettider

Suites Marilia Apartments recensioner

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