Baseras på 764 verifierade recensioner
4,2 Städning
4,4 Service och personal
4,1 Rummets bekvämlighet
4,0 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 25 feb. 2023 på Expedia
Otroligt trevlig personal!
Fantastisk frukost!!
Kommentar från Hotellmanagement
26 feb. 2023 av Sussy Rosiani Asst. Front Office Manager, Hotellmanagement
Dear Urika, Greetings from Mercure Bali Legian…I would like to thank you for affording the time to share your beautiful feedback in regards to your recent stay at our resort.We are absolutely delighted to read that you were 100%relaxed and enjoyed the hotel facilities! Thank you for giving us the opportunity to contribute to a memorable moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guests. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.With my best regards,Sussy Rosiani Asst. FO Manager
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
31 dec. 2023 av Sussy Rosiani - Front Office Manager , Hotellmanagement
Dear Mr. Darren,We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Was an amazing place to stay, especially with children
Kommentar från Hotellmanagement
31 dec. 2023 av Sussy Rosiani - Front Office Manager , Hotellmanagement
Dear Mr. James, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager
av en verifierad resenär
Inskickad 23 dec. 2023 på Expedia
Kommentar från Hotellmanagement
31 dec. 2023 av Sussy Rosiani - Front Office Manager , Hotellmanagement
Dear Marcus Paul, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager
av en verifierad resenär
Inskickad 19 dec. 2023 på Expedia
Kommentar från Hotellmanagement
1 jan. 2024 av Sussy Rosiani - Front Office Manager , Hotellmanagement
Dear Mr. Roger David, Greetings from Mercure Bali Legian We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager
av en verifierad resenär
Inskickad 12 dec. 2023 på Hotels
Kommentar från Hotellmanagement
1 jan. 2024 av Sussy Rosiani - Front Office Manager , Hotellmanagement
Dear Mr. Wing Yin, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager
av en verifierad resenär
Inskickad 8 dec. 2023 på Expedia
Had room with own pool, heaven after a day out having a dip in privacy. Hotel close to shops and restaurants, ATM on site or offical money change shop opposite
Kommentar från Hotellmanagement
17 feb. 2024 av Sussy Rosiani - Front Office Manager , Hotellmanagement
Dear Mr/Mrs. Nicola.We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager
av en verifierad resenär
Inskickad 8 dec. 2023 på Wotif
Aircon was on 24/7 Loved it. Pools were clean and NOT adults only, amazing lil gym and an awesome spot to be in.
Kommentar från Hotellmanagement
1 jan. 2024 av Sussy Rosiani - Front Office Manager , Hotellmanagement
Dear Mr. Jonathan, Thank you for taking the time to tell us about your experience at Mercure Bali Legian. We are really sorry to read that your stay did not meet your expectations. We have noted your concerns and have addressed your comments to our executive housekeeper and ensured you that we have already taken appropriate action to prevent future occurrences and for our better improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
av en verifierad resenär
Inskickad 29 nov. 2023 på Expedia
Kommentar från Hotellmanagement
1 jan. 2024 av Sussy Rosiani - Front Office Manager , Hotellmanagement
Dear Mr/s. Marea, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager
av en verifierad resenär
Inskickad 22 nov. 2023 på Wotif
When we arrived at hotel 9.30 am our room wasn’t ready until 2pm , needed to change clothes due to temperature
Kommentar från Hotellmanagement
1 jan. 2024 av s, Hotellmanagement
Dear Mr. Charles, Thank you for taking the time to tell us about your experience at Mercure Bali Legian. We are really sorry to read that your stay did not meet your expectations. We have noted your concerns and have addressed your comments to our executive housekeeper and ensured you that we have already taken appropriate action to prevent future occurrences and for our better improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.