Baseras på 881 verifierade recensioner

4,4 av 5
4,5 Städning
4,4 Service och personal
4,4 Rummets bekvämlighet
4,4 Hotellets skick
Verifierade recensioner från MrJet
5 av 5
av en verifierad resenär

Inskickad 3 jan. 2023 på Hotels
Kommentar från Hotellmanagement
5 jan. 2023 av Daniel, Hotellmanagement
We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
4 av 5
av en verifierad resenär

Inskickad 9 nov. 2021 på Hotels
Kommentar från Hotellmanagement
29 nov. 2021 av Daniel, Hotellmanagement
Thank you for your review of our hotel! Your feedback is very much appreciated! We are glad that you enjoyed your stay and hope to see you again very soon.
4 av 5
av en verifierad resenär

Inskickad 25 okt. 2021 på Hotels
Kommentar från Hotellmanagement
29 nov. 2021 av Daniel, Hotellmanagement
Thank you for your review of our hotel! Your feedback is very much appreciated! We are glad that you enjoyed your stay and hope to see you again very soon.
5 av 5
av en verifierad resenär

Inskickad 24 jan. 2024 på Hotels
Kommentar från Hotellmanagement
27 jan. 2024 av Daniel, Hotellmanagement
Dear valued guest,Thank you so much for taking the time to leave us such a glowing 10/10 review! We truly appreciate your kind words and are thrilled to hear that you had such a fantastic experience during your stay with us.Ensuring our guests' satisfaction is our top priority, and it's incredibly rewarding to know that we exceeded your expectations. Your feedback serves as a great motivation for our team to continue delivering exceptional service and hospitality.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful experience in the future.Warm regards,
3 av 5
av en verifierad resenär

Inskickad 24 jan. 2024 på Hotels
Kommentar från Hotellmanagement
27 jan. 2024 av Daniel, Hotellmanagement
Dear Sarah,Thank you for sharing your feedback with us. We appreciate your honesty and the time you took to review your recent stay.We're sorry to hear that your experience with us did not meet your expectations and that you rated your stay a 6/10. We take all feedback seriously and use it as an opportunity to improve our services.We would greatly appreciate it if you could provide us with more details about your stay and any specific areas where you feel we could have done better. Your insights will help us address any shortcomings and enhance the experience for our future guests.Please know that we value your opinion and strive to ensure that every guest has a pleasant and comfortable stay with us. We hope to have the opportunity to welcome you back in the future and to exceed your expectations.Thank you once again for your feedback, and we look forward to the possibility of serving you better in the future.Warm regards,
4 av 5
av en verifierad resenär

Awesome

Inskickad 24 jan. 2024 på Hotels
Awesome customer experience
Kommentar från Hotellmanagement
27 jan. 2024 av Daniel, Hotellmanagement
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your review and are pleased to hear that your overall experience was positive.We're glad you found our accommodations comfortable and our staff welcoming. Your satisfaction is important to us, and we're thrilled to know that we were able to meet your expectations in these areas.However, we also understand that there might be areas where we can improve, as reflected in your 8/10 rating. We're always striving to enhance our services and facilities to better serve our guests.If you have any specific suggestions or concerns you'd like to share with us, please feel free to reach out. Your feedback is invaluable as it helps us to identify areas where we can make adjustments and improvements.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,
5 av 5
av en verifierad resenär

Clean and comfy

Inskickad 21 jan. 2024 på Hotels
I went too Leeds for Misfits012 at first direct arena and chose to stay at ibis styles. Was able to check in 30 mins early. Staff were very friendly. Everything was very reasonably priced. Paid for a room with 2 single beds but got “upgraded” too a room with a double bed which is a plus too me. Would definitely stay again. Of you go to Leeds and see something at first direct arena. I urge you too stay at ibis
Kommentar från Hotellmanagement
22 jan. 2024 av Daniel, Hotellmanagement
Dear Lenny,Thank you for choosing to stay at Ibis Styles during your visit to Leeds for the Misfits012 at the First Direct Arena. We're thrilled to hear about your positive experience!It's fantastic that you were able to check in early and that our staff made you feel welcome. We're glad you appreciated the reasonable pricing and the unexpected upgrade to a room with a double bed. We appreciate your recommendation and are delighted to know that you would choose to stay with us again.Should your plans bring you back to Leeds for another event at the First Direct Arena, we look forward to welcoming you back to Ibis Styles.Best regards,
4 av 5
av en verifierad resenär

Inskickad 21 jan. 2024 på Expedia
Nice clean hotel
Kommentar från Hotellmanagement
22 jan. 2024 av Daniel, Hotellmanagement
Dear John,Thank you for taking the time to share your feedback and for choosing to stay at our hotel. We appreciate your input, and we're pleased to hear that your experience was positive overall.If there are specific areas where we could have improved to earn that extra star, please feel free to share your insights. Your feedback is essential for us to continually enhance the guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Best regards,
5 av 5
av en verifierad resenär

Inskickad 17 jan. 2024 på Hotels
Kommentar från Hotellmanagement
22 jan. 2024 av Daniel, Hotellmanagement
Dear Jonothan,Thank you so much for your fantastic 10/10 review! We're thrilled to hear that you had such a positive experience during your stay at our hotel.It's always a pleasure to know that our efforts to provide a great guest experience are reflected in your feedback. If there's anything specific you loved about your stay or if you have any suggestions for improvement, we'd love to hear more.We look forward to the pleasure of hosting you again in the future for another perfect stay.Warm regards,
4 av 5
av en verifierad resenär

Inskickad 17 jan. 2024 på Expedia
Kommentar från Hotellmanagement
22 jan. 2024 av Daniel, Hotellmanagement
Dear Jason,Thank you for taking the time to share your feedback with us. We appreciate your 4/5 rating and value your input.If there are specific areas where we can improve and earn that extra star in the future, please feel free to let us know. Your insights are important to us as we strive to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back and exceed your expectations on your next visit.Best regards,