Baseras på 915 verifierade recensioner
4,5 Städning
4,2 Service och personal
4,5 Rummets bekvämlighet
4,4 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 17 jan. 2024 på Expedia
av en verifierad resenär
Inskickad 17 jan. 2024 på Hotels
av en verifierad resenär
Perfect hotel for family
Inskickad 17 jan. 2024 på HotelsDid weekend trip with Kids. Clean and convenient hotel to stay in. I checked in via Mobile app and room was ready by 1:30 pm. No casino and crowds so it's perfect for family. Kids loved the layout and wants to come back. Highly recommended.
av en verifierad resenär
Inskickad 13 jan. 2024 på Expedia
av en verifierad resenär
Inskickad 12 jan. 2024 på Hotels
av en verifierad resenär
Inskickad 11 jan. 2024 på Hotels
My Flt was cancelled and had to come the next day. You are charging me for the day I wasn't there though I had no control. pretty crappy service and decision
av en verifierad resenär
Inskickad 10 jan. 2024 på Expedia
I've stayed at the Delano, formerly The Hotel, on five previous occasions. That includes two stays in January. It used to be the height of luxury but now it has been overtaken by the newer mid Strip hotels. It feels rundown. The staff can be unhelpful compared to other hotels. It has also been taken over by NFL fans now that it is the hotel nearest to the Allegiant Stadium. I like it. I had a good time. But it's not what it was.
av en verifierad resenär
This is NOT a Five Star Resort!
Inskickad 9 jan. 2024 på HotelsVery disappointed with our recent stay at the Delano in Las Vegas, we were met with several disappointments, including broken EV chargers, expensive parking fees, lack of amenities like slippers and robes, and overpriced room service. The hotel lacks the presence of valets, housekeeping, and other staff throughout the stay. We will not be returning and hope for better prices and quality from other hotels in the future.
The existence of valets, housekeeping, and any sort of attendant is nonexistent. It feels as if you are completely unattended to while you’re in the hotel. Perhaps this is a new style of hospitality that is geared towards improving profits, but it certainly feels as if you’re completely neglected the entire time you were staying in this property. There is no contact with any kind of employee from the hotel from the time you arrive till the time you leave.
av en verifierad resenär
Inskickad 9 jan. 2024 på Expedia
Dated rooms, no amenities, no bath robes, low quality bathroom products.
Kommentar från Hotellmanagement
9 jan. 2024 av Guest Experience, Hotellmanagement
Dear Tavi,Thank you for taking the time to share your feedback regarding your recent stay at Delano. We deeply regret that your experience did not live up to your expectations. We understand your concerns regarding our room condition, amenities, and the quality of our bathroom products. This feedback, as painful as it may be to hear, will be used to align our objectives with your expectations. We appreciate your comments, and our team is working diligently to make the necessary improvements.
av en verifierad resenär
Inskickad 8 jan. 2024 på Expedia
