Baseras på 474 verifierade recensioner
3,9 Städning
4,0 Service och personal
4,0 Rummets bekvämlighet
3,7 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Stay away!!!
Inskickad 22 dec. 2023 på HotelsFirst initial impression walking in was decent but it all came crashing down as soon as I went into the bathroom the toilet seat was still attached barely by a thread and that was both downstairs and upstairs the shower door was missing a extremely important piece that prevents the heavy glass door from falling off its hinges and the tvs are freaking extremely old/outdated/small a.f. Wonder were the money is going when it comes to upgrading the hotel….. I’d stay away from hotel here until it is extremely remodeled!
Kommentar från Hotellmanagement
22 dec. 2023 av Rich, Hotellmanagement
We are sorry you were disappointed and found so many issues with your room. We will work hard to improve the maintenance on the rooms. Thank you for your feedback.
av en verifierad resenär
Inskickad 21 dec. 2023 på Expedia
This is the worst stay I ever had. When I asked by I was charge a deposit of 475.00 the manager avoided me all day. I have stayed at Hiltons most of my life and I can see 100.00 deposit if the room didn't smell like mildew. I ordered a sweet and was misled there was 3 beds.. there was only 2. I wish I never stayed there. Please don't waste your time
Kommentar från Hotellmanagement
21 dec. 2023 av Yeraldi Rojas , Hotellmanagement
Thank you for your recent stay and for your feedback.You were checked into the room type you had originally booked. Due our availability, I was able to provided the suite you had requested. Each transaction made on our end was correct and revised by me when we made contact at the desk. We ensure Resort fees and security deposits are posted on all website to prevent any misunderstandings. Again, thank you for staying with us and for your feedback.
av en verifierad resenär
Inskickad 20 dec. 2023 på Expedia
Staff are friendly and helpful
Kommentar från Hotellmanagement
22 dec. 2023 av Rich, Hotellmanagement
Thank you for your feedback. We appreciate your input. Thank you.
av en verifierad resenär
Inskickad 20 dec. 2023 på Expedia
Kommentar från Hotellmanagement
9 feb. 2024 av Sandra Bolanos, Hotellmanagement
Thank you for taking the time to write a review, we appreciate your feedback!
av en verifierad resenär
Inskickad 19 dec. 2023 på Expedia
Kommentar från Hotellmanagement
25 dec. 2023 av Sandra Bolanos, Hotellmanagement
Thank you for taking the time to write a review. We appreciate your feedback.
av en verifierad resenär
Inskickad 19 dec. 2023 på Hotels
Kommentar från Hotellmanagement
19 dec. 2023 av Sandra Bolanos, Hotellmanagement
Thank you for taking the time to write a review we appreciate your feedback.
av en verifierad resenär
Inskickad 18 dec. 2023 på Hotels
Kommentar från Hotellmanagement
19 dec. 2023 av Sandra Bolanos, Hotellmanagement
Thank you for taking the time to write a review we appreciate your feedback.
av en verifierad resenär
Inskickad 18 dec. 2023 på Expedia
Clean, not modern as other reviews stated but it’s not must for me. Clean and comfortable and no additional charges for parking. Overall I recommend it!
Kommentar från Hotellmanagement
19 dec. 2023 av Sandra Bolanos, Hotellmanagement
Sounds like you had a pleasant stay! It's great to hear that the cleanliness and comfort met your expectations, even if the style wasn't as modern. Free parking is always a plus! Thanks for sharing your experience and recommending it overall. We hope to welcome you again in the future.
av en verifierad resenär
Inskickad 18 dec. 2023 på Orbitz
Thank you Chad at the front desk for exceptional service
Kommentar från Hotellmanagement
19 dec. 2023 av Sandra Bolanos, Hotellmanagement
That's fantastic to hear! I'll make sure Chad gets recognition for providing exceptional service. It's always wonderful when team members like Chad go above and beyond to make guests' experiences special. We appreciate your feedback and hope to welcome you back soon!
av en verifierad resenär
Inskickad 18 dec. 2023 på Expedia
Kommentar från Hotellmanagement
19 dec. 2023 av Sandra Bolanos, Hotellmanagement
Thank you for taking the time to write a review, We appreciate your feedback.