- Gillade: Boendets skick och faciliteter och rummets bekvämlighet
- Gillade inte: Personal och service
Nice hotel with bad service
MGM grand is a beautiful hotel with a lot of amenities. However the service and cleaning is sadly a huge disappointment. You don’t receive refills with body lotion or body wash, they will not accommodate a complementary later check out (not even 30 min), if you need anything they basically just say no (we asked for a kettle and they said that unless I was a gambler with a personal contact they will not bring me one). The parking was also kind of expensive (when you compare to the other resorts when its complementary when you stay with them). I do want to stress that mgm is a great place to stay but just expect anything when it comes to the service.