Baseras på 863 verifierade recensioner
3,5 Städning
4,1 Service och personal
3,7 Rummets bekvämlighet
3,3 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Not a nice stay
Inskickad 28 okt. 2023 på HotelsOutdated motel. A lot of trash outdoors.
No elevator and we got a room downstairs and we had a lot of bags and it was impossible to take them to the room.
Breakfast was almost just sweet carbs and the coffe smelled tar.
Kommentar från Hotellmanagement
30 okt. 2023 av General Manager, Hotellmanagement
Dear Monika,We appreciate you taking the time to share your feedback with us about your recent stay. We're sorry to hear that your visit did not meet your expectations. The property is under new ownership, and we currently have renovations in the works. We hope you will give us another chance in the future and witness all the various ways in which we have improved. Thank you, and safe travels!-Quality Inn & Suites Team
av en verifierad resenär
Inskickad 11 sep. 2023 på Hotels
Kommentar från Hotellmanagement
1 okt. 2023 av Frontdesk, Hotellmanagement
Your review is much appreciated. We are pleased to know that you had a pleasant stay and hope to see you again in the near future.
av en verifierad resenär
Inskickad 2 juli 2023 på Hotels
Kommentar från Hotellmanagement
20 juli 2023 av Jodi, Hotellmanagement
We appreciate your feedback and welcome any and all feedback to help us in the future of yourself and other guests that visit us and our city!
av en verifierad resenär
Inskickad 17 apr. 2022 på Hotels
Bra hotell, bra hotellbar och trevlig personal. Hade dock rum på baksidan mot en större väg, vilket var lite störande.
Här kan jag gärna bo igen.
Kommentar från Hotellmanagement
18 apr. 2022 av Audrey Hoyt, GM, Hotellmanagement
Thank you for choosing our hotel for your recent lodging needs and for taking the time to leave your feedback. Our guest satisfaction is very important to us and we are always happy to read when our guests enjoyed their stay at our hotel. We hope to serve you again in the future.
av en verifierad resenär
Inskickad 23 jan. 2024 på Expedia
I rented 2 rooms and both were unclean and unacceptable plus the power shut off in the building at least 5 times. Checked out.
Kommentar från Hotellmanagement
25 jan. 2024 av General Manager, Hotellmanagement
While we always appreciate guest feedback, we are sorry to hear about the concerns you had during your stay. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope someday we have the opportunity to welcome you back and impress you with the stay you expected and deserve.-Quality Inn & Suites Team
av en verifierad resenär
Inskickad 23 jan. 2024 på Expedia
Kommentar från Hotellmanagement
11 feb. 2024 av Quality Inn & Suites, Hotellmanagement
Dear Vanessa,Thank you for taking the time to provide feedback on your stay with us. We appreciate your honesty and value your input. While we're glad to hear that you had an overall positive experience, we also acknowledge that there were aspects of your stay that fell short of expectations.We are continuously striving to improve our services and facilities to ensure that all our guests have a comfortable and enjoyable stay. Your feedback is instrumental in helping us identify areas for enhancement.We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience that exceeds your expectations.Thank you again for choosing to stay with us.Warm regards,Quality Inn & Suites Lake Havasu Team
av en verifierad resenär
Inskickad 23 jan. 2024 på Hotels
Kommentar från Hotellmanagement
11 feb. 2024 av Quality Inn & Suites, Hotellmanagement
Dear Kimber,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a fantastic experience during your stay with us and that you rated us a perfect 10 out of 10. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're delighted that we could exceed your expectations.We hope to have the pleasure of welcoming you back for another outstanding stay in the near future. Please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.Warm regards,Quality Inn & Suites Lake Havasu Team
av en verifierad resenär
Inskickad 22 jan. 2024 på Hotels
room was ok outside and parking is run down
Kommentar från Hotellmanagement
23 jan. 2024 av General Manager, Hotellmanagement
Greetings from the Quality Inn & Suites Lake Havasu!We are so happy to receive a high rating. That being said, we're sorry to hear about any disappointment in the upkeep of our property. Please know that our property is under new ownership, and renovations are in the works. Despite this, we hope you will consider joining us again in the future. -Quality Inn & Suites Team
av en verifierad resenär
Inskickad 19 jan. 2024 på Expedia
Not all thir fault some of it was you
Kommentar från Hotellmanagement
22 jan. 2024 av General Manager, Hotellmanagement
Dear Lonnie,Thank you for taking a moment to rate your experience staying with us. We are disappointed your visit was not as expected and apologize for any inconveniences you may have encountered. Again, thanks for your comment, and we hope you will consider staying with us the next time you are in Lake Havasu.-Quality Inn & Suites Team
av en verifierad resenär
Inskickad 16 jan. 2024 på Expedia
The people were all super nice:) loved the pool and restaurant snd bar!
Kommentar från Hotellmanagement
19 jan. 2024 av General Manager, Hotellmanagement
Greetings from the Quality Inn & Suites Lake Havasu!It was such a pleasure having you as our guest recently. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you so much for also mentioning our fantastic amenities! Should your travels bring you back to the area in the future, we hope you'll consider staying with us again.-Quality Inn & Suites Team
