Baseras på 189 verifierade recensioner
4,9 Städning
4,8 Service och personal
4,9 Rummets bekvämlighet
4,8 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 2 nov. 2023 på Expedia
The hotel staff was extremely friendly, attentive and a pleasure to be around! Edna on the hospitality staff went above and beyond to make our stay special. Thank you!
av en verifierad resenär
Inskickad 27 juli 2023 på Expedia
av en verifierad resenär
Inskickad 29 juni 2023 på Expedia
av en verifierad resenär
Inskickad 9 apr. 2023 på Expedia
av en verifierad resenär
Inskickad 20 feb. 2023 på Expedia
Everything was great! The service was excellent!
av en verifierad resenär
New Favorite Hawaiian Resort
Inskickad 5 feb. 2023 på HotelsOur new favorite Hawaiian resort by far and maybe the best tropical location resort we've visited. The 2 bedroom ocean-view villa was exceptional. Gorgeous views over the pool and ocean. Beautiful decor, comfy furniture, and especially the amazing balcony with daybed, loungers and large dining table. Kitchen well stocked. We could have cooked complex meals and would have had everything we needed. Coffee was very good provided in the room with a very nice carafe style coffee maker. The resort grounds are beautiful. The pool is the most amazing pool we've ever seen. Very private with lots of hidden lagoons. Loungers around the pool were outstanding. Large with very thick cushions. Towels poolside were the only thing I found lacking, stained and small. Loved the adults only pool but no staff seemed to do anything to limit kids access so there were occasionally kids screaming through the pool. Also, I found it odd the entire top level of the pool complex isn't adults only since there is a hot tub and a little lagoon area to the right of the Serenity pool which was full of families and loud kids which made the Serenity pool not so serene. Pool service was good not great. Definitely not attentive. In room dining food and service excellent. Valet/Bell services were excellent. Very helpful, always addressing us by name. Loved the private transpiration within the Kapalua resort. Very convenient for dining and the occasional run up to the general store.
av en verifierad resenär
Inskickad 5 dec. 2022 på Hotels
av en verifierad resenär
Inskickad 4 aug. 2022 på Expedia
av en verifierad resenär från Chevy Chase
Inskickad 17 juni 2022 på Expedia
Truly a paradise
Kommentar från Hotellmanagement
18 juni 2022 av Roger Bright, Hotellmanagement
Aloha, thank you for sharing your thoughts with us. We are thrilled that you enjoyed your time at the resort and look forward to your next visit. Hopefully in the near future. Warmest regards, Roger Bright, Director of Sales & Marketing
av en verifierad resenär
Inskickad 13 juni 2022 på Hotels
Kommentar från Hotellmanagement
18 juni 2022 av Roger Bright, Hotellmanagement
Aloha, thank you for expressing your rating with Expedia. Feel free to share your thoughts on how we can improve. my email is roger.bright@montage.com. Hopefully we can welcome you back to the resort on a future visit to Maui. Warmest regards, Roger Bright, Director of Sales & Marketing
