Baseras på 1 000 verifierade recensioner
3,6 Städning
4,0 Service och personal
3,5 Rummets bekvämlighet
3,2 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Avkopplande bra förfamiljen
Inskickad 12 jan. 2019 på HotelsSuperbra, över förväntan! Bra butik att köpa frukost k och bra mat k restaurang till rimliga priser! Kommer nog tillvaka
Kommentar från Hotellmanagement
14 jan. 2019 av Imelda, Hotellmanagement
Mahalo!
av en verifierad resenär
Ocean in 2018
Inskickad 25 nov. 2018 på HotelsHotellet trivsamt, otroligt fin närmiljö. Underbar strand rent och snyggt! Hotellet slitet, skulle behövas snyggast upp och målas i rummen, slänga ut alla heltäckningsmattor som gör att det blir sunkigt. Ett stort minus dagen då man skall resa hem att det saknas ett rum med dusch och ombytesmöjligheter, nu görs det i poolduchen och ombyte i restroom där det känns inte så fräsch. Ombyte fick ske i ett hörn i foajén. I övrigt ett ställe att åka tillbaka till.
Kommentar från Hotellmanagement
26 nov. 2018 av Tara , Hotellmanagement
Aloha
Thank you for your review of our resort. We are delighted to see you enjoyed your stay here with us and we would love to welcome you again.
Mahalo
av en verifierad resenär
Inskickad 9 aug. 2023 på Expedia
Kommentar från Hotellmanagement
11 aug. 2023 av Customer Service, Hotellmanagement
Thank you for taking the time to leave this wonderful rating, Levi! We hope to see you again soon at Kaanapali Ocean Inn so we can share yet another amazing experience!
av en verifierad resenär
Inskickad 7 aug. 2023 på Expedia
It was a short distance to Black rock, where we wanted to go, snorkeling, and it was for one night only.
Kommentar från Hotellmanagement
8 aug. 2023 av Customer Service, Hotellmanagement
Hello Minerva,Thank you for taking the time to share your experience with us. We're glad you were able to appreciate our location's close proximity to Black Rock, making it convenient for your snorkeling plans. We hope that next time you'll be able to enjoy a longer stay with us at Kaanapali Ocean Inn.
av en verifierad resenär
Inskickad 6 aug. 2023 på Orbitz
The room we stayed in had a smell, it was not super modern but it was very comfortable. I was not aware that parking was not included, some things were a bit overpriced.
Kommentar från Hotellmanagement
6 aug. 2023 av Customer Service, Hotellmanagement
We appreciate you sharing this positive rating, Nathalia!The comfort of our guests is important to us so we can't wait to see you back again at Kaanapali Ocean Inn. We want to share an even more enjoyable experience with you next time.
av en verifierad resenär från Davie
Inskickad 4 aug. 2023 på Expedia
I did not stay on property after seeing the rooms. It had an awful smell and looked very dirty. This place should not be listed for booking.
Kommentar från Hotellmanagement
5 aug. 2023 av Customer Service, Hotellmanagement
Fazeela, it is regrettable to hear your initial impression was not in line with the typical guest experience. We sincerely apologize for any unpleasant scent you may have encountered and the room not meeting your cleanliness expectations. We strive to offer a comfortable and welcoming environment for our guests, and appreciate your feedback as it helps us focus on areas for improvement. Rest assured, we will address this promptly.
av en verifierad resenär från Point Piper
Inskickad 27 juli 2023 på Expedia
Kommentar från Hotellmanagement
17 aug. 2023 av Customer Service, Hotellmanagement
We appreciate the feedback, Nicole.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.
av en verifierad resenär
Inskickad 25 juli 2023 på Expedia
Kommentar från Hotellmanagement
26 juli 2023 av Customer Service, Hotellmanagement
Thank you for taking the time to share your review with us, Juliet!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Kaanapali Ocean Inn. Thank you and have a wonderful day!
av en verifierad resenär
Inskickad 25 juli 2023 på Expedia
Shower wasn’t too clean other than that, everything was perfect!
Kommentar från Hotellmanagement
25 juli 2023 av Customer Service, Hotellmanagement
Thanks for the review, Christine!We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience.
av en verifierad resenär
Inskickad 24 juli 2023 på Expedia
Kommentar från Hotellmanagement
26 juli 2023 av Customer Service, Hotellmanagement
Thank you for this excellent rating, Janet!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Kaanapali Ocean Inn! We'd love to host you again someday for yet another unforgettable visit.