Baseras på 981 verifierade recensioner
4,4 Städning
4,3 Service och personal
4,4 Rummets bekvämlighet
4,2 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 24 dec. 2023 på Expedia
Kommentar från Hotellmanagement
25 dec. 2023 av Liezel, Hotellmanagement
I would like to thank you for taking the time to complete our survey. We’re very sorry to hear of your experience. We aim to deliver a great experience, and we are saddened when we don’t meet expectations. We will use your feedback to improve and ensure this doesn’t happen again. For your future visit at the Hilton Vacation Club Kaanapali Beach, please feel free to give us a call so we can make your next visit enjoyable.
av en verifierad resenär
Inskickad 18 dec. 2023 på Expedia
Kommentar från Hotellmanagement
9 jan. 2024 av Liezel, Hotellmanagement
Aloha, thank you for your feedback, your feedback is very important to us. We're glad you enjoyed your stay with us and hope to provide service to you in the near future. Mahalo and Aloha!
av en verifierad resenär
Inskickad 27 nov. 2023 på Expedia
Excellent location...
Kommentar från Hotellmanagement
30 nov. 2023 av Juanita, Hotellmanagement
Aloha, thank you for your feedback, your feedback is very important to us. We're glad you enjoyed your stay with us and hope to provide service to you in the near future. Mahalo and Aloha!
av en verifierad resenär
Inskickad 26 nov. 2023 på Expedia
We had a great stay at this hotel. Excellent swimming pool and beach access.
Kommentar från Hotellmanagement
30 nov. 2023 av Juanita, Hotellmanagement
Aloha, thank you for your feedback, your feedback is very important to us. We're glad you enjoyed your stay with us and hope to provide service to you in the near future. Mahalo and Aloha!
av en verifierad resenär från Campbell
Inskickad 21 nov. 2023 på Expedia
Kommentar från Hotellmanagement
22 nov. 2023 av Liezel, Hotellmanagement
Aloha, thank you for taking the time to complete our resort ratings. Your feedback is very important to us. We aim to deliver a great experience, and we are saddened when we don’t meet expectations. For your future visit at the Hilton Vacation Club Kaanapali Beach, please feel free to give us a call so we can make your next visit enjoyable. Mahalo Nui Loa
av en verifierad resenär
Inskickad 20 nov. 2023 på Expedia
Everything was excellent.
Kommentar från Hotellmanagement
20 nov. 2023 av Juanita, Hotellmanagement
Aloha, thank you for your feedback, your feedback is very important to us. We're glad you enjoyed your stay with us and hope to provide service to you in the near future. Mahalo and Aloha!
av en verifierad resenär
Inskickad 18 nov. 2023 på Expedia
Kommentar från Hotellmanagement
19 nov. 2023 av Kauluwehi, Hotellmanagement
Thank you for your feedback. We hope to see you again. Mahalo
av en verifierad resenär
Inskickad 13 nov. 2023 på Expedia
Staff at front desk was professional, attentive and great!
Kommentar från Hotellmanagement
14 nov. 2023 av Liezel, Hotellmanagement
Aloha, thank you for your feedback, your feedback is very important to us. We're glad you enjoyed your stay with us and hope to provide service to you in the near future. Mahalo and Aloha!
av en verifierad resenär
Inskickad 1 nov. 2023 på Expedia
Restaurant was not open. Just a snack bar. Snack bar and bar had limited hours. I was told this was due to shortage of staff due to the fire. Housekeeping was not included since we only stayed a week. Overall the resort was beautiful and the stay was excellen. All staff was friendly and helpful.
Kommentar från Hotellmanagement
3 nov. 2023 av Juanita, Hotellmanagement
Aloha, thank you for your feedback, your feedback is very important to us. We're glad you enjoyed your stay with us and hope to provide service to you in the near future. We do apologize for any inconvenience this may have caused you due to the lack of services. Me Ke Aloha Pumehana (With warm Regards)
av en verifierad resenär
Inskickad 13 aug. 2023 på Expedia
Kommentar från Hotellmanagement
19 aug. 2023 av Juanita, Hotellmanagement
Aloha, We value your feedback and rest assured it will be addressed promptly. We are hoping for a better experience on your future visit at Kaanapali Beach Club. Mahalo for completing our resort survey. Mahalo for completing our resort survey