Baseras på 329 verifierade recensioner
4,8 Städning
4,8 Service och personal
4,7 Rummets bekvämlighet
4,8 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 26 dec. 2023 på Hotels
Hotel was very clean. Staff was very helpful. Bed was soft and comfortable. Hotel was centrally located to many attractions and restaurants.
Kommentar från Hotellmanagement
5 jan. 2024 av From Dhawa Yura Kyoto, Hotellmanagement
Dear Phillip,Thank you for your amazing review! We are thrilled to hear that you absolutely loved your stay with us and that it couldn't have been any better. We appreciate your feedback and will take it into consideration for future improvements. We strive to provide the best experience for our guests, and your comments help us in achieving that goal.We are glad to know that you enjoyed your time here, and we would be honored to have you as our guest again in the future. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best Regards,Dhawa Yura Kyoto
av en verifierad resenär
Inskickad 24 dec. 2023 på Hotels
Kommentar från Hotellmanagement
5 jan. 2024 av From Dhawa Yura Kyoto, Hotellmanagement
Dear Frederico,We highly appreciate you choosing our hotel for your vacation and for giving us full score. We are pleased that you were fully satisfied with your visit to Dhawa Yura Kyoto. We would love to welcome you back for another exceptional stay next time you're in Kyoto.Best Regards,Dhawa Yura Kyoto
av en verifierad resenär
Kyoto before Xmas
Inskickad 19 dec. 2023 på HotelsThe location of the hotel is very good . Close to train station and the kamo river . The room size is good and has a tatami area for sitting by the window . The shower is strong . Breakfast is good . The gym is a bit small though. I had a couple of morning runs by the river and to the place which is very nice . there are many restaurants and covenient stores near the hotel. There is complimentary coffee n teas n snacks at the lobby.
Kommentar från Hotellmanagement
20 dec. 2023 av From Dhawa Yura Kyoto, Hotellmanagement
Dear Chi Mee,Thank you for sharing such a positive review of our hotel. We are thrilled to learn that you appreciated our prime location near the station, and that you found our facilities to be clean and comfortable. Feedback like yours validates our team's dedicated efforts to maintain high standards of cleanliness and comfort for our guests' satisfaction.If you have any suggestions on how we could enhance our services or facilities for your next visit, please feel free to share them. We always strive for continuous improvement in order to deliver excellent experiences to our guests.It was a pleasure having you as our guest, and we look forward to welcoming you back again in the near future.Best Regards,Dhawa Yura Kyoto
av en verifierad resenär från ISHIOKA CITY
Inskickad 17 dec. 2023 på Expedia
Kommentar från Hotellmanagement
20 dec. 2023 av From Dhawa Yura Kyoto, Hotellmanagement
Dear Shingo,We highly appreciate you choosing our hotel for your vacation and for giving us a five star rating! We are pleased that you were fully satisfied with your visit to Dhawa Yura Kyoto. We would love to welcome you back for another exceptional stay next time you're in Kyoto.Best Regards,Dhawa Yura Kyoto
av en verifierad resenär
Overly Soft Bed
Inskickad 12 dec. 2023 på HotelsBed and pillows were not comfortable. Bed was way too soft and pillow lacked support to head-neck.
Kommentar från Hotellmanagement
20 dec. 2023 av From Dhawa Yura Kyoto, Hotellmanagement
Dear GEORGE,We appreciate your feedback on our bed and pillow, and are sorry to hear of your discomfort. Our guests' comfort is of utmost importance and we will certainly consider your comments for future upgrades. We hope you enjoyed the other amenities our hotel offers, and would be pleased to welcome you back during your next visit.Best Regards,Dhawa Yura Kyoto
av en verifierad resenär
Inskickad 11 dec. 2023 på Hotels
Kommentar från Hotellmanagement
20 dec. 2023 av From Dhawa Yura Kyoto, Hotellmanagement
Dear Hyo Jin,Thank you for sharing such a positive review of our hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back again in the near future.Best Regards,Dhawa Yura Kyoto
av en verifierad resenär
Inskickad 10 dec. 2023 på Hotels
Kommentar från Hotellmanagement
11 dec. 2023 av From Dhawa Yura Kyoto, Hotellmanagement
Dear Eui,Thank you for your high rating your stay review. We are thrilled to be able to make a good impression on you. The team and I look forward to the pleasure of your next visit.Best Regards,Dhawa Yura Kyoto
av en verifierad resenär
Inskickad 8 dec. 2023 på Expedia
Kommentar från Hotellmanagement
14 feb. 2024 av From Dhawa Yura Kyoto, Hotellmanagement
Dear Bernd,We highly appreciate you choosing our hotel for your vacation and for giving us your review.We are pleased that you were fully satisfied with your visit to Dhawa Yura Kyoto. We would love to welcome you back for another exceptional stay next time you're in Kyoto.Best regards,Dhawa Yura Kyoto
av en verifierad resenär
Inskickad 6 dec. 2023 på Expedia
Great location , comfortable , clean, great service
Kommentar från Hotellmanagement
7 dec. 2023 av From Dhawa Yura Kyoto, Hotellmanagement
Dear Maribel,Thank you for your glowing review. We are thrilled to hear that you had a GREAT stay with us in Kyoto. Your positive feedback is greatly appreciated, and we are delighted that we were able to meet your expectations. We value your opinion and will take your comments into consideration as we continuously strive to improve our services. We look forward to welcoming you back in the future and providing you with another perfect experience.Best regards,Dhawa Yura Kyoto
av en verifierad resenär
Inskickad 5 dec. 2023 på Hotels
Kommentar från Hotellmanagement
7 dec. 2023 av From Dhawa Yura Kyoto, Hotellmanagement
Dear KWAN CHO,Thank you for your high rating on your feedback. We are thrilled to be able to make a good impression on you. The team and I look forward to the pleasure of your next visit.Best Regards,Dhawa Yura Kyoto