Baseras på 932 verifierade recensioner

4,3 av 5
100% rekommenderar det här hotellet
4,3 Städning
4,3 Service och personal
4,4 Rummets bekvämlighet
4,2 Hotellets skick
Verifierade recensioner från MrJet
5 av 5
av en verifierad resenär

Inskickad 19 maj 2023 på Hotels
Kommentar från Hotellmanagement
19 maj 2023 av Janice, Hotellmanagement
Awesome glad you enjoyed your stay and thanks for choosing Waterside Suites and Marina hope to see you again real soon
4 av 5
av en verifierad resenär

Inskickad 23 feb. 2022 på Hotels
Kommentar från Hotellmanagement
23 feb. 2022 av Janice, Hotellmanagement
Thanks for choosing Waterside Suites and Marina and hope to see you again real soon
4 av 5
av en verifierad resenär

Waterside Suites & Marina january 2022

Inskickad 11 jan. 2022 på Hotels
Vi bodde på hotellet i januari månad 2022. Hotellet ligger precis vid vattnet, vid en kanal in från havet som vi hade balkongen emot. Bord och två stolar. Vattenskoter, snorkel- och dykturer bokas och utgår i direkt anslutning til hotellet. Bra utrustat kök med bord och två stolar. Sovrum med stor dubbelsäng och wc/ dusch på övre plan. Vardagsrum med bäddsoffa , wc, kök och balkong på nedervåningen. Bäddsoffan fungerar bra till barn/ ungdom. Rent och snyggt hotell med pool. En restaurang med pub finns på gångavstånd mittemot hotellet tvärs över kanalen. Vi var två vuxna och två ungdomar i rummen och det fungerade bra.
Kommentar från Hotellmanagement
11 jan. 2022 av Janice, Hotellmanagement
Thanks for choosing Waterside Suites and Marina hope to see you again real soon
3 av 5
av en verifierad resenär

Inskickad 17 jan. 2024 på Expedia
First thing was the check in staff charged me $86.62 dollars more than what my Expedia paperwork showed. I asked them to explain it, but they literally could not, and would not explain it. Thanks to Expedia for getting me a refund of the overcharge. They were painting the outside of the property, and the outside walkway to the room was loose dirt and cement. This was tracked into the room, but our living room floor seemed as though it had not been swept or vacuumed before we checked in. The staff were nice, but everything about the property spoke of inefficient management, and uncleanliness. The outside of the property was cluttered with junk, and excess items. It looked very trashy for lack of a better description.
Kommentar från Hotellmanagement
30 jan. 2024 av Janice, Hotellmanagement
Thanks for your feed back sorry about the construction
3 av 5
av en verifierad resenär från Toronto

Inskickad 16 jan. 2024 på Orbitz
Kommentar från Hotellmanagement
2 feb. 2024 av Janice, Hotellmanagement
Thanks for choosing Waterside Suites and Marina hope to see you again real soon
5 av 5
av en verifierad resenär

Inskickad 16 jan. 2024 på Orbitz
Kommentar från Hotellmanagement
30 jan. 2024 av Janice, Hotellmanagement
Thanks for choosing Waterside Suites and Marina hope to see you again real soon
1 av 5
av en verifierad resenär

Inskickad 14 jan. 2024 på Expedia
We drove from Miami to Key largo and when we arrived at the hotel they said that Expedia overbooked our hotel room and we had to cancel our plans and drove back. They told us that they didn’t have any room for us.
Kommentar från Hotellmanagement
15 jan. 2024 av Janice, Hotellmanagement
Hello we called to tell to we made arrangements for you at another property you didnt answer or call us back upon arrival we explained it and you refused to use it we are so sorry for the issue
5 av 5
av en verifierad resenär

Inskickad 13 jan. 2024 på Expedia
Hotel is undergoing renovations but rooms available for rent were exceptional. Rooms have balconies overlooking an inter coastal canal. Rooms have two levels with sleeping quarters on second level so there are stairs involved. Bathroom on each level with shower on second level. Full size refrigerator and cooking capacity. A/C was not working properly in first room but moved to another room with perfect temperature control. Out of the way a bit but we’ll worth the experience
Kommentar från Hotellmanagement
15 jan. 2024 av Janice, Hotellmanagement
Awesome glad you enjoyed your stay and hope we see you again real soon
3 av 5
av en verifierad resenär från Stroudsburg

Inskickad 12 jan. 2024 på Expedia
Location is great. Construction/painting was going on in our building and we should have been put elsewhere as I booked this months ago. No equipment in the kitchen, except for 1 dirty fork. Missing one of two sliding shower doors. The entire property, which we have stayed in before seems in disrepair. Front desk staff was very pleasant. But, as a result of managements lack of concern for their facility, we will not be back.
Kommentar från Hotellmanagement
15 jan. 2024 av Janice, Hotellmanagement
Thanks for your feed back and we are doing construction to ty to better things and we do hope to see you again
5 av 5
av en verifierad resenär

Inskickad 12 jan. 2024 på Expedia
Kommentar från Hotellmanagement
15 jan. 2024 av Janice, Hotellmanagement
Thanks for choosing Waterside Suites and Marina hope to see you again