Baseras på 811 verifierade recensioner
4,2 Städning
4,3 Service och personal
4,3 Rummets bekvämlighet
4,1 Hotellets skick
Verifierade recensioner från MrJet
av Jörgen från Sverige
Stor lägenhet
Inskickad 26 nov. 2013 på HotelsDetta är ett lägenhetshotell, därför ser alla lägenheter olika ut. De ägs av olika personer. Tyvärr så är det en golfbana mellan hotellet och stranden, man får absolut inte gå över den så det blir en bit att gå till stranden.
av en verifierad resenär
Inskickad 23 jan. 2024 på Expedia
The grounds were beautifully maintained. The unit was not. Front door didn’t close easily, automatic closure didn’t work, dishwasher was not securely installed under counter, hung out, microwave broken. Multiple calls to front desk for assistance were not returned. When we called about micowave, they were good to bring counter top microwave. Called front desk about no power once in kitchen, and they reset the power. Called for assistance with TV remotes and got no response. Bottoms of our feet were black from the grim on floors ( that wasn’t visible) upon wiping floor with paper towel, it was very dirty. There was a Swiffer mop available so I washed floors. Unit sleeps 4. Other couple were without full bedding due to wrong size sheets for sofa bed. When we told Outrigger they apologized and offered to correct problem but our company only stayed with us one night. Given the Lahaina fires, staffing may be an issue. We were charged a cleaning fee of plus taxes.,as well as a damage fee of plus taxes, that will hopefully be refunded.
Kommentar från Hotellmanagement
25 jan. 2024 av Julie Cohen, Hotellmanagement
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to speak with you directly about your time. Please reach out. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.
av en verifierad resenär
Inskickad 18 nov. 2023 på Orbitz
Kommentar från Hotellmanagement
20 nov. 2023 av Julie Cohen, Hotellmanagement
Mahalo for staying with us and for your 5 out of 5! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!
av en verifierad resenär
Inskickad 29 okt. 2023 på Expedia
Excellent desk and phone service. Easy checkin and out. Our very nive large room had everthing you would need. 3 pools and easy self parking.
Kommentar från Hotellmanagement
30 okt. 2023 av Julie Cohen, Hotellmanagement
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!
av en verifierad resenär
Inskickad 23 aug. 2023 på Expedia
Kommentar från Hotellmanagement
25 aug. 2023 av Julie Cohen, Hotellmanagement
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!
av en verifierad resenär
Inskickad 17 aug. 2023 på Expedia
good service
Kommentar från Hotellmanagement
7 sep. 2023 av Julie Cohen, Hotellmanagement
Mahalo for staying with us and for your lovely review! I’m glad you enjoyed your time with us and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!
av en verifierad resenär
Inskickad 9 aug. 2023 på Expedia
I didn’t like the update information
Kommentar från Hotellmanagement
25 aug. 2023 av Julie Cohen, Hotellmanagement
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to know more about your concerns so we can address them and better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.
av en verifierad resenär
Inskickad 6 aug. 2023 på Expedia
The property had all amenities including utensils and plenty of cleaning supplies. The property was clean, spacious, and had a wonderful view. The property was quiet and it was great sleeping here. Also, it was within walking distance of a nice clean and calm beach. But there is also a shuttle that can take you to the beach. The gym and the three pools were a plus and well mantained. Overall a beautiful property and a great stay. I would come back and recommend to others.
Kommentar från Hotellmanagement
25 aug. 2023 av Julie Cohen, Hotellmanagement
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!
av en verifierad resenär
Inskickad 4 aug. 2023 på Expedia
Kommentar från Hotellmanagement
25 aug. 2023 av Julie Cohen, Hotellmanagement
Mahalo for staying with us and for your 5 out of 5! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!
av en verifierad resenär
Inskickad 2 aug. 2023 på Orbitz
This was the perfect place to stay especially with kids! It was a great 2 bedroom room and a close walk to the beach with a great pool on top of it! I would highly recommend!
Kommentar från Hotellmanagement
2 aug. 2023 av Julie Cohen, Hotellmanagement
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!
