Baseras på 334 verifierade recensioner
4,1 Städning
4,0 Service och personal
3,8 Rummets bekvämlighet
3,9 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 24 dec. 2023 på Hotels
Kommentar från Hotellmanagement
24 dec. 2023 av Kelvin, Hotellmanagement
Dear Reshma, Thank you for taking the time to review our hotel. We sincerely appreciate your positive feedback and look forward to seeing you again in future! Kind regards, Kelvin, General Manager
av en verifierad resenär
Inskickad 24 dec. 2023 på Hotels
Kommentar från Hotellmanagement
24 dec. 2023 av Kelvin, Hotellmanagement
Dear Nombuso, Thank you for the perfect review of our hotel, it is sincerely appreciated and we look forward to seeing you again in future! Kind regards, Kelvin
av en verifierad resenär
Inskickad 19 dec. 2023 på Hotels
The place was clean but found the bathroom very small. No lift or bag carrier to help with bags up the 2 flights of stairs and no phone in the room to call reception. Breakfast is also over priced. Liked the vending machine at the entrance but it wouldnt take new money notes.
Kommentar från Hotellmanagement
19 dec. 2023 av Kelvin, Hotellmanagement
Dear Anonymous, thank you for taking the time to review your stay with us. I apologise for the lack of assistance in carrying bags up the stairs, a staff member should have offered to assist. We do not have telephones in the rooms, but we do supply a QR code stand in rooms to scan and request services. There is also a toll free number displayed to contact Reception. I regret that you found the breakfast to be overpriced. I will address the issue with the vending machine notes, thanks for bringing this to our attention. Thanks again for your support and feedback, and we hope to be of service and redeem ourselves in future. Kind regards, Kelvin
av en verifierad resenär
Inskickad 18 dec. 2023 på Hotels
Kommentar från Hotellmanagement
19 dec. 2023 av Kelvin, Hotellmanagement
Dear Nosipho, Thank you for taking the time to review our hotel. We sincerely appreciate your feedback and hope to see you again in future! Kind regards, Kelvin, General Manager
av en verifierad resenär
Excellent
Inskickad 17 dec. 2023 på HotelsIt was amazing
Kommentar från Hotellmanagement
17 dec. 2023 av Kelvin, Hotellmanagement
Dear Neo, Thank you for taking the time to review our hotel. We sincerely appreciate your positive feedback and look forward to seeing you again in future! Kind regards, Kelvin, General Manager
av en verifierad resenär
Inskickad 11 dec. 2023 på Hotels
Kommentar från Hotellmanagement
12 dec. 2023 av Kelvin, Hotellmanagement
Dear Asisipho, Thank you for taking the time to review our hotel. I regret that you did not enjoy your stay with us. Please expect a call from us in order to investigate further and address any problems experienced. Kind regards, Kelvin, General Manage
av en verifierad resenär
Inskickad 10 dec. 2023 på Hotels
Kommentar från Hotellmanagement
11 dec. 2023 av Kelvin, Hotellmanagement
Dear Martha, Thank you for taking the time to review our hotel. We sincerely appreciate your positive feedback and look forward to seeing you again in future! Kind regards, Kelvin, General Manager
av en verifierad resenär
Inskickad 10 dec. 2023 på Hotels
Kommentar från Hotellmanagement
11 dec. 2023 av Kelvin, Hotellmanagement
Dear Tsietsi, Thank you for taking the time to review our hotel. I regret that you did not enjoy your stay with us. Please expect a call from us in order to investigate further and address any problems experienced. Kind regards, Kelvin, General Manager
av en verifierad resenär
Inskickad 9 dec. 2023 på Hotels
Kommentar från Hotellmanagement
10 dec. 2023 av Kelvin, Hotellmanagement
Dear Business, Thank you for taking the time to review our hotel. We sincerely appreciate your positive feedback and look forward to seeing you again in future! Kind regards, Kelvin, General Manager
av en verifierad resenär
Miss
Inskickad 9 dec. 2023 på Hotels Nothing was bad but the room was too small and in my bookings there were no specifics about the size and all..we did even have drinking water in the room
Kommentar från Hotellmanagement
10 dec. 2023 av Kelvin, Hotellmanagement
Dear Miss, Thanks for your review, and I regret that you found the room to be smaller than expected. We do not provide bottled water in our rooms, but we do have a complimentary hydration station with filtered water near Reception. I apologise if this was not communicated to you when checking into the hotel.