Baseras på 985 verifierade recensioner
4,5 Städning
4,4 Service och personal
4,4 Rummets bekvämlighet
4,4 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 23 maj 2022 på Hotels
الشبابيك كانت متسخة جدا تفقدك الاطلالة البانورامية ... الاغطية كان لها رائحة
Kommentar från Hotellmanagement
24 maj 2022 av R.Bukhari, Hotellmanagement
عزيزي الضيف العزيز ،
أولاً وقبل كل شيء ، نود أن نشكركم بالنيابة عن السيدات والسادة في فندق موفنبيك اسطنبول على تخصيص وقتكم لمشاركة تعليقاتكم الكريمة معنا.
نأسف جدًا للإزعاج الذي تعرضت له أثناء إقامتك فيما يتعلق بنظافة غرفتك. نحن نقدر جميع تعليقاتك لأنها توجهنا وتحفزنا وتساعدنا على تحسين جودة خدماتنا.
يرجى العلم بأننا قد شاركنا بالفعل تعليقاتك القيمة مع رؤساء الأقسام لدينا وسوف نضمن الظروف الصحية في الغرف. بالتأكيد لن تواجه نفس المشكلة في زيارتك القادمة. من فضلك تقبل اعتذاراتنا.
سنكون أكثر من سعداء إذا تشرفنا بفرصة الترحيب بك وبضيوفك في المستقبل القريب في ممتلكاتنا الجميلة ومدينتنا الخالدة.
أطيب التحيات،
ريما البخاري
تنفيذي علاقات الضيوف
av en verifierad resenär
Inskickad 16 maj 2022 på Hotels
Kommentar från Hotellmanagement
17 maj 2022 av R.Bukhari, Hotellmanagement
Dear Sherin,
Thank you for the great review of our hotel! It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Tolga Akıncı
General Manager
av en verifierad resenär
Utmärkt
Inskickad 28 maj 2021 på HotelsHärligt boende och bra service
Kommentar från Hotellmanagement
9 juni 2021 av ferdogan, Hotellmanagement
Dear Ali,
Thank you very much for your wonderful review, we are so glad that you enjoyed our services and facilities.
We look forward to welcome you back.
Kind Regards,
Tolga Akıncı
av en verifierad resenär
Inskickad 18 nov. 2020 på Hotels
Kommentar från Hotellmanagement
18 nov. 2020 av ferdogan, Hotellmanagement
Dear Ahmed
Thank you very much for being our guest at Mövenpick Istanbul Hotel Golden Horn and for reviewing our property. We are very glad that you enjoy your stay with us.
All of us here hope to welcome you back.
Kind Regards,
Tolga Akıncı
General Manager
av en verifierad resenär
Inskickad 8 nov. 2020 på Hotels
Kommentar från Hotellmanagement
17 nov. 2020 av ferdogan, Hotellmanagement
Dear Abdirahman,
Thank you for taking the time to review our beautiful property. I was delighted that you enjoyed your stay with us. I hope that we may get the opportunity to be of service again on a future visit to İstanbul.
Kind Regards,
Tolga Akıncı
General Manager
av en verifierad resenär
Mycket trevligt hotell
Inskickad 30 nov. 2019 på HotelsFint hotell med bra service,rent och snyggt trevlig personal,
Låg lite långt från centrum,
Kommentar från Hotellmanagement
3 dec. 2019 av ferdogan, Hotellmanagement
Dear Ms. Lena,
First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Movenpick Hotel Istanbul, Golden Horn and state our happiness for your kind interest shown.
We are delighted to hear that you enjoyed your stay with us and we would like to thank you for taking your time to share your experience regarding our service and the team.
We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city.
Kind Regards,
Ahmet Arslan
General Manager
av en verifierad resenär
Inskickad 9 nov. 2019 på Hotels
Kommentar från Hotellmanagement
26 nov. 2019 av ferdogan, Hotellmanagement
Sayın Davut Bey,
Öncelikle Movenpick Hotel Istanbul, Golden Horn Hanımefendi ve Beyefendileri adına size teşekkür ederim.
Değerli zamanınızı ayırarak otelimizi değerlendirdiğiniz için çok teşekkür ederiz. Konaklamanız esnasında beklentilerinizi karşılayamamış olmaktan duyduğumuz üzüntüyü belirtmek isteriz. Konaklamanızla ilgili detayları öğrenebilmek adına Misafir İlişkileri Yetkilisi Fahriye Hanım sizinle iletişime geçecek.
Sizleri Haliç’teki evinizde ağırlamaktan onur duyacağız.
En içten dileklerimle,
Ahmet Arslan
Genel Müdür
av en verifierad resenär
Inskickad 18 aug. 2019 på Expedia
Väl utbildad personal med hög service förmåga. Det fanns hjälp tillgängligt när som helst oavsett vad det än handla om. Fick en bra känsla av ett 5 stjärnigt hotell. Mvh Mr & mrs Sevgi
Kommentar från Hotellmanagement
24 aug. 2019 av ferdogan, Hotellmanagement
Dear Valued Guest,
First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Movenpick Hotel Istanbul, Golden Horn and state our happiness for your kind interest shown.
We are pleased to hear that you enjoyed your stay with us and we would like to thank you for taking your time to share your experience regarding our service and our team, especially Mrs. Sevgi.
We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city.
Kindest Regards,
General Manager
Ahmet Arslan
av en verifierad resenär
4 star hotel only
Inskickad 27 apr. 2019 på HotelsClean and calm hotel but too far from city, took too much time with local buses. Reception staff not so helpful not a 5 star staff treatment for guests. We got dirty bedsheets first night and I told the staff next day, nothing happened. No water in the room every time they Cleaned the room. It’s more a 4 star hotel absolutely not a 5 star hotel treatment.
Kommentar från Hotellmanagement
30 apr. 2019 av scoskun, Hotellmanagement
Dear Valuable Guest,
First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Movenpick Hotel Istanbul, Golden Horn.
We value all your feedbacks as they guide us, motivate and assist us to improve our service quality. We are very sorry for the inconvenience regarding the service.
We shared your valuable feedbacks with our departments.We will make sure they will not happen again on your next visit.
We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city.
Kindest Regards,
Serhan Coskun
av en verifierad resenär
Inskickad 27 mars 2019 på Hotels
Kommentar från Hotellmanagement
28 mars 2019 av scoskun, Hotellmanagement
Dear Samir,
Thank you for taking the time to evaluate your recent Mövenpick Hotel Istanbul Golden Horn experience. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better.
On behalf of the entire Mövenpick Hotel Istanbul Golden Horn team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon.
Sincerely
Ahmet Arslan
General Manager
