Baseras på 1 117 verifierade recensioner
4,0 Städning
4,0 Service och personal
4,1 Rummets bekvämlighet
4,0 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 10 apr. 2022 på Hotels
Great place!
Kommentar från Hotellmanagement
12 apr. 2022 av General Manager, Hotellmanagement
Dear Vladimir,
Thank you for sharing your comments with us. It is lovely to know that you enjoyed your overall visit. Safe travels, and come back soon!
av en verifierad resenär
Inskickad 20 feb. 2022 på Hotels
av en verifierad resenär
Inskickad 12 jan. 2022 på Hotels
av en verifierad resenär
Inskickad 4 jan. 2024 på Expedia
av en verifierad resenär
Inskickad 12 dec. 2023 på Hotels
av en verifierad resenär
Inskickad 18 nov. 2023 på Expedia
Loved it. Will book again
av en verifierad resenär
Inskickad 29 okt. 2023 på Expedia
The staff was nice, food was also great. There's a lot of activitiess to do during the day. The hotel definitely needs a urgent renovation. The buildings need to be painted, the walls and stairs are dirty. The rooms and bathrooms need renovation and some updates, they look old and dirty.
Kommentar från Hotellmanagement
2 nov. 2023 av General Manager , Hotellmanagement
Greetings, Amy,Our team members aim to ensure a wonderful stay for every guest who walks through our doors. We know they will be happy to learn their hospitality was a highlight of your visit. It sounds like you enjoyed dining onsite as well, and we appreciate you sharing your compliments. Rest assured, your voice has been heard, and renovation plans are in place so that we can deliver a stay worthy of a five-star rating. Your continued loyalty is greatly appreciated, and we look forward to welcoming you back to our reimagined resort in 2024. With Sun & Sand,Matt SkaletskyGeneral Manager
av en verifierad resenär
Good overall
Inskickad 29 okt. 2023 på HotelsQuiet resort not too crowded
Kommentar från Hotellmanagement
2 nov. 2023 av General Manager , Hotellmanagement
Greetings from Postcard Inn,It's terrific that you enjoyed our serene atmosphere, and we trust you left feeling relaxed and rejuvenated. Our resort is undergoing a massive renovation, and we hope you'll revisit our refreshed property when the work is complete!With Sun & Sand,Matt SkaletskyGeneral Manager
av en verifierad resenär
Inskickad 29 okt. 2023 på Expedia
It was good just very loud early in the morning and small room for the price.
Kommentar från Hotellmanagement
2 nov. 2023 av General Manager , Hotellmanagement
Hello from Islamorada,Thank you for being our guest during your time in the area and for taking a moment to share your comments. We want every guest to have a relaxing and enjoyable visit, so we truly apologize that you were disturbed by some external noise during your stay. While we are making improvements to our property, we never want to disturb our valued guests. Rest assured, your feedback will be discussed internally. It's our hope that you will consider joining us again next year, as we would be grateful for the opportunity to welcome you to our reimagined resort in 2024. With Sun & Sand,Matt SkaletskyGeneral Manager
av en verifierad resenär
Terrivel
Inskickad 27 okt. 2023 på HotelsLocal da propriedade maravilhoso mas com péssimo serviço e terrível atendimento! Hotel sem gerência!!! Jogado nas mãos de empregados! Preocupação zero com o cliente! Toalhas e amenities em péssimo estado! Colchão cheio de ácaros!
Kommentar från Hotellmanagement
31 okt. 2023 av General Manager, Hotellmanagement
Hello from Islamorada,We're sorry to hear about any disappointment in the service received. Our team always strives to provide our guests with the best experience possible, so we'll be sure to discuss your comments internally and make changes where necessary. In addition, while we treat our property regularly, we'll be sure to have our pest control team look into your comments further. Please consider giving us another chance in the future. With Sun & Sand,Matt SkaletskyGeneral Manager
