Baseras på 1 606 verifierade recensioner
4,4 Städning
4,3 Service och personal
4,3 Rummets bekvämlighet
4,2 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 24 juli 2022 på Hotels
Kommentar från Hotellmanagement
25 juli 2022 av Maswik Lodge, Hotellmanagement
Thank you for staying with us, we hope to see you again.
av en verifierad resenär
Inskickad 4 mars 2022 på Hotels
Vacker omgivning. Tråkig frukostmatsal.
Kommentar från Hotellmanagement
4 mars 2022 av Mitchell B, Hotellmanagement
Thanks for staying with us. We appreciate your feedback!
av en verifierad resenär
Inskickad 19 jan. 2024 på Hotels
Kommentar från Hotellmanagement
22 jan. 2024 av Isaiah, Hotellmanagement
Thank you and happy that you enjoyed the Grand Canyon!
av en verifierad resenär
Inskickad 19 jan. 2024 på Expedia
Kommentar från Hotellmanagement
14 feb. 2024 av MLFD, Hotellmanagement
Thank you for your review, we hope you enjoyed your stay.
av en verifierad resenär
Inskickad 19 jan. 2024 på Orbitz
Kommentar från Hotellmanagement
14 feb. 2024 av MLFD, Hotellmanagement
Thank you for your review, we hope you enjoyed your stay.
av en verifierad resenär
Inskickad 18 jan. 2024 på Expedia
Kommentar från Hotellmanagement
23 jan. 2024 av Isaiah, Hotellmanagement
Thank you for your response, we are glad you enjoyed your stay at the Grand Canyon!
av en verifierad resenär
Inskickad 18 jan. 2024 på Expedia
I enjoyed the cleanliness.. However, in future please remind maintenanace and cleaning staff that it is not the responsibility of the newcomers to reset the alarm clock of previous occupants. The staff should reset and turn off all alarms, in our visit, the previous occupants had set the alarm clock to 3am, and of course we never knew it, and it went off, frightening us, adrenaline pumping and we never went back to sleep. please in future ensure staff reset/clear and turn off alarms!
Kommentar från Hotellmanagement
14 feb. 2024 av MLFD, Hotellmanagement
We apologize for the inconvenience caused by this issue. We will use your feedback to improve our services. We do hope you will come back again to visit us.
av en verifierad resenär
Inskickad 17 jan. 2024 på Expedia
Kommentar från Hotellmanagement
23 jan. 2024 av Isaiah, Hotellmanagement
We are glad to hear that had a great time at the Grand Canyon!
av en verifierad resenär
Inskickad 17 jan. 2024 på Expedia
Great place to stay!
Kommentar från Hotellmanagement
23 jan. 2024 av Isaiah, Hotellmanagement
Thank you for your review and we are glad you had an enjoyable time at the Grand Canyon!
av en verifierad resenär
Inskickad 17 jan. 2024 på Expedia
Loved that it was within the Park itself - no need to come and go throughout the gate - and that things (restaurants/shops/attractions) in the 'Village' area were generally walkable or easily accessed by shuttle - and the Maswik was central to most of that. I had a WONDERFUL time at the Grand Canyon and feel fortunate to have stayed at the Maswik during my stay for many reasons.
However....... things i didn't like: The property was old and well-worn looking overall and really needed to be totally updated. I learned that I was lucky to have stayed in the "new rooms" building compared with the rest of the guest rooms. Even then, the room was not particularly up to modern standards in the decor, furnishings, in-room amenities/ functionality. The public areas were also dated and well-worn. I got an overall government-run vibe from the appearance of the property and interactions with many of the employees. Also, the wi-fi/ internet was not working for the entire 2.5 days i stayed there - which interfered with a couple of very important business matters. The front desk staff however were VERY kind and helpful regarding this, although the repair was out of their hands. While this may sound petty, reason I mention all this is because of the cost of the room - approx $500/night.
I AM happy i was able to stay there, but felt like it could have been better for the money.
Kommentar från Hotellmanagement
14 feb. 2024 av MLFD, Hotellmanagement
We apologize for the inconvenience you experienced during your stay. We will use your feedback for improvements, and we hope you come back again to visit us.
