Baseras på 894 verifierade recensioner
4,1 Städning
4,1 Service och personal
4,0 Rummets bekvämlighet
3,7 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 13 dec. 2023 på Hotels
Kommentar från Hotellmanagement
17 dec. 2023 av Dorcas, Hotellmanagement
Dear Stefan,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager
av en verifierad resenär
Inskickad 18 jan. 2024 på Lastminute
Kommentar från Hotellmanagement
22 jan. 2024 av Dorcas, Hotellmanagement
Dear Iman,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager
av en verifierad resenär
Inskickad 17 jan. 2024 på Expedia
Kommentar från Hotellmanagement
22 jan. 2024 av Dorcas, Hotellmanagement
Dear Cuong Quoc,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 3-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager
av en verifierad resenär
Inskickad 16 jan. 2024 på Wotif
Kommentar från Hotellmanagement
22 jan. 2024 av Dorcas, Hotellmanagement
Dear Navdeep,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Dorcas
av en verifierad resenär
Inskickad 13 jan. 2024 på Expedia
Kommentar från Hotellmanagement
15 jan. 2024 av Dorcas, Hotellmanagement
Hi Kylie,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager
av en verifierad resenär
Inskickad 12 jan. 2024 på Expedia
Kommentar från Hotellmanagement
15 jan. 2024 av Dorcas, Hotellmanagement
Hi Mina,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager
av en verifierad resenär
Inskickad 11 jan. 2024 på Wotif
Kommentar från Hotellmanagement
15 jan. 2024 av Dorcas, Hotellmanagement
Hi Tracey,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager
av en verifierad resenär
Inskickad 10 jan. 2024 på Wotif
All over is good but wifi doesn’t work any single day
Kommentar från Hotellmanagement
15 jan. 2024 av Dorcas, Hotellmanagement
Hi Upinder,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager
av en verifierad resenär
Inskickad 10 jan. 2024 på Expedia
Outside room carpet is dirty and lift is too long wait
Kommentar från Hotellmanagement
15 jan. 2024 av Dorcas, Hotellmanagement
Dear Aman,Thank you for taking the time to tell us about your experience at the Novotel Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Dorcas B.Reservation Manager
av en verifierad resenär
Inskickad 9 jan. 2024 på Expedia
Kommentar från Hotellmanagement
6 feb. 2024 av Dorcas, Hotellmanagement
Hi Keiko,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager
