Baseras på 962 verifierade recensioner
4,9 Städning
4,9 Service och personal
4,8 Rummets bekvämlighet
4,8 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Fantastiskt hotell
Inskickad 15 dec. 2022 på HotelsFantastiskt fint hotell i conolianskt stil med spa, pool etc. Vakert dekorerat inför julen.
Framör allt närheten till Iguaçu Falls.
av en verifierad resenär
Fantastiskt!
Inskickad 8 dec. 2021 på HotelsFantastiskt. Går inte att ge annat än 10 av 10. Världsklass. Bara den privata tillgången till vattenfallen gör vistelsen värd varenda krona. Vi var helt ensamma under en kort stund vid soluppgång och en längre stund vid solnedgången.
Kommentar från Hotellmanagement
4 jan. 2022 av Andrea Emmerling, General Manager, Hotellmanagement
Dear Marcelo,
Tack så mycket for your wonderful review - I'm thrilled to hear that you have left Iguassu Falls with such great memories! Sunrise and sunset are also my favourite time of the day - It feels like a gift and enormous privilege to be able to witness nature in all its glory, simply priceless.
Gott nytt år till sverige and please do come back soon,
Warmest regards,
Andrea Emmerling
General Manager
av en verifierad resenär
Inskickad 28 dec. 2023 på Hotels
Kommentar från Hotellmanagement
4 jan. 2024 av Isabelle Vieira - Assistente da Gerência Geral, Hotellmanagement
Prezada Julia,Agradecemos imensamente por dedicar seu tempo para avaliar sua estadia no Hotel das Cataratas. Ficamos radiantes ao receber a nota máxima em sua avaliação no Hoteis.com. Sua satisfação é nossa maior recompensa.Sua preferência é valiosa para nós, e esperamos recebê-la novamente em breve para mais momentos inesquecíveis.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Really enjoyed our stay here
Kommentar från Hotellmanagement
28 dec. 2023 av Isabelle Vieira - Assistant to General Manager, Hotellmanagement
Dear Berk,I hope this message finds you well. We would like to express our sincere gratitude for taking the time to share your positive feedback about your recent stay with us. Your 5-star rating on Expedia is truly appreciated. Should your travels bring you back our way, we would be thrilled to welcome you again.Wishing you a fantastic year ahead filled with more wonderful experiences!Warm regards, Isabelle Vieira - Assistant to General Manager
av en verifierad resenär
Inskickad 20 dec. 2023 på Hotels
Kommentar från Hotellmanagement
22 dec. 2023 av Isabelle Vieira - Assistente da Gerência Geral, Hotellmanagement
Caro Richard J.,Agradecemos imensamente por dedicar um tempo para nos avaliar com a pontuação máxima! Ficamos extremamente felizes em saber que sua estadia no Hotel das Cataratas foi satisfatória.Nossa equipe trabalha arduamente para proporcionar experiências excepcionais aos nossos hóspedes, e é gratificante saber que alcançamos esse objetivo durante a sua visita. Esperamos recebê-lo novamente em breve para mais momentos memoráveis.Atenciosamente,
av en verifierad resenär
Inskickad 19 dec. 2023 på Hotels
酒店服务超级好,体验感非常好,印象深刻。
Kommentar från Hotellmanagement
22 dec. 2023 av Isabelle Vieira - Assistant to General Manager , Hotellmanagement
Dear Ling,Thank you for taking the time to share your wonderful feedback about your recent stay at Hotel das Cataratas. We are delighted to hear that you had an exceptional experience and that our service left a lasting impression on you.Our team takes great pride in providing top-notch service, and it's heartening to know that we succeeded in making your stay memorable. We look forward to the opportunity to welcome you back and provide you with another outstanding experience.If you have any special requests or if there's anything else we can assist you with, please feel free to reach out.Thank you for choosing Hotel das Cataratas.Best regards,Isabelle Vieira - Assistant to General Manager
av en verifierad resenär
Inskickad 18 dec. 2023 på Expedia
Kommentar från Hotellmanagement
22 dec. 2023 av Isabelle Vieira - Assistente da Gerência Geral, Hotellmanagement
Prezado Mark,Agradecemos imensamente por dedicar um tempo para compartilhar sua experiência conosco. É maravilhoso saber que sua estadia no Hotel das Cataratas atendeu às suas expectativas, e estamos encantados por termos contribuído para tornar sua visita memorável.Estamos ansiosos para recebê-lo novamente em breve. Caso precise de qualquer assistência ou tenha alguma solicitação especial, não hesite em entrar em contato.Agradecemos por escolher o Hotel das Cataratas.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral
av en verifierad resenär
Inskickad 15 dec. 2023 på Expedia
Kommentar från Hotellmanagement
22 dec. 2023 av Isabelle Vieira - Assistant to General Manager , Hotellmanagement
Dear Frank,Thank you so much for your fantastic review and for giving us a perfect score! We are thrilled to hear that your experience at Hotel das Cataratas exceeded your expectations.Our team works hard to ensure that our guests have a memorable and enjoyable stay, and it's incredibly rewarding to know that we achieved that for you. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share—we always value guest input.We appreciate your choosing Hotel das Cataratas, and we look forward to welcoming you back in the future. If you have any future reservations or inquiries, don't hesitate to contact us.Best regards,Isabelle Vieira - Assistant to General Manager
av en verifierad resenär
Inskickad 14 dec. 2023 på Expedia
First off, this hotel sits on a stunning property. Your access to the waterfalls cannot be compared. You can take a 7:30am trail walk to see the falls without the tourists!
The breakfast buffet alone is worth the five star review...Egg omelet bar, egg benedict and other hot options, fruit, waffles, meats and cheeses, pastries, all the breakfast greats.
But I want to speak of the service. The staff go above and beyond! I had left my camera in the back of the taxi from the Argentine side of the falls. The front desk not only tracked down the cab driver and negotiated it's release (Not kidding, the cab driver demanded money to bring it to the hotel) but also arranged for financing since I had no Brazilian dollars! They rescued a cherished item for me.
I *cannot* express how amazing this hotel is. I don't stay in high-end hotels often (I tend to go for quantity of trips over quality--mostly mid-range hotels) but I will go back to this hotel and stay for a week, easily.
Kommentar från Hotellmanagement
22 dec. 2023 av Isabelle Vieira - Assistant to General Manager , Hotellmanagement
Dear Alena,Thank you so much for taking the time to share your incredible experience at Hotel das Cataratas! We are thrilled to hear that you enjoyed your stay and that our property and services left a lasting impression on you.It's wonderful to know that you appreciated the unique access to the waterfalls and the opportunity to explore them without the crowds. We're also delighted that you enjoyed our breakfast buffet, and your kind words about our staff's exceptional service mean a lot to us.We're especially pleased to have been able to assist in retrieving your camera and ensuring its safe return. Our team is dedicated to going above and beyond for our guests, and it's stories like yours that make it all worthwhile.We look forward to welcoming you back for another week-long stay whenever your travels bring you back to the area. If there's anything specific you're looking forward to on your return visit, please let us know—we'd love to make your next stay just as memorable.Thank you for choosing Hotel das Cataratas.Best regards,Isabelle Vieira - Assistant to General Manager
av en verifierad resenär
Inskickad 10 dec. 2023 på Hotels
Kommentar från Hotellmanagement
22 dec. 2023 av Isabelle Vieira - Assistant to General Manager , Hotellmanagement
Dear Geng,Thank you so much for your outstanding review and for giving us a perfect score! We are truly grateful for your positive feedback.It's fantastic to hear that your experience at Hotel das Cataratas exceeded your expectations. Our team works hard to provide a memorable and enjoyable stay for our guests, and it's always rewarding to know that we've succeeded in doing so.If there are any specific aspects of your stay that stood out to you or if you have any suggestions for improvement, please feel free to share your thoughts. We value your input and strive to continuously enhance our guests' experiences.We sincerely appreciate your choosing Hotel das Cataratas, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. If you have any future reservations or inquiries, don't hesitate to reach out.Thank you again for your glowing review!Best regards,Isabelle Vieira - Assistant to General Manager