Baseras på 1 641 verifierade recensioner
3,7 Städning
3,9 Service och personal
3,8 Rummets bekvämlighet
3,6 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 30 dec. 2021 på Hotels
Det positiva var mycket bra poolområde och fin strand. Det negativa, allt annat. Ingen städning av rummet på fyra dagar. Vi bad om rena handdukar flera gånger men fick i inte det. Allt kostade extra, solstolar, strandhandukar etc. Väldigt slitet hotel.
Kommentar från Hotellmanagement
2 jan. 2022 av Guest Service, Hotellmanagement
Let me know if there is a number I can contact you to receive better understanding of your feedback. Thank you for your time
av en verifierad resenär
Not worth the money
Inskickad 28 dec. 2023 på HotelsUnfortunately this hotel was not worth the money. Check in is at 4:00 and check out 11:00am. They didn’t have my grandparents room ready until 4:30. They also put the beach chairs away promptly at 5 so you can’t sit and watch the sunset. The restaurant in the hotel is VERY expensive.
Kommentar från Hotellmanagement
29 dec. 2023 av B ocean , Hotellmanagement
Thank you for your feedback. We sincerely apologize for your less-than-stellar stay and have shared this with our Management team to ensure the necessary steps are taken to prevent such occurrences from happening in the future. We hope we get another chance to host you in the future so you can experience the fine service our guests rave about.
av en verifierad resenär
Inskickad 28 dec. 2023 på Hotels
Kommentar från Hotellmanagement
29 dec. 2023 av B ocean , Hotellmanagement
Thank you for your honest and courteous feedback. We truly appreciate your patronage and hope you will consider us again the next time your travels bring you back this way!
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Kommentar från Hotellmanagement
29 dec. 2023 av B ocean , Hotellmanagement
Thank you for joining us at the B Ocean Resort, and for your stellar review. We are thrilled you enjoyed your stay and look forward to your return the next time your travels bring you to the Fort Lauderdale area.
av en verifierad resenär
Inskickad 27 dec. 2023 på Expedia
Kommentar från Hotellmanagement
27 dec. 2023 av B Ocean, Hotellmanagement
Thank you for your feedback. We sincerely apologize for your less-than-stellar stay and have shared this with our Management team to ensure the necessary steps are taken to prevent such occurrences from happening in the future. We hope we get another chance to host you in the future so you can experience the fine service our guests rave about.
av en verifierad resenär
Inskickad 27 dec. 2023 på Expedia
Kommentar från Hotellmanagement
27 dec. 2023 av B Ocean, Hotellmanagement
Thank you for your honest and courteous feedback. We will share these concerns with our management teams and address them immediately. Your patronage is greatly appreciated, and we hope you will consider us again the next time your travels bring you back this way!
av en verifierad resenär
Inskickad 24 dec. 2023 på Expedia
The water didn’t drained from the face sink. The cabinet had nails sticking out. The carpet had a really bad smell. They did replaced the shower gel or the dirty towels.
Kommentar från Hotellmanagement
27 dec. 2023 av B Ocean, Hotellmanagement
Thank you for your feedback. We sincerely apologize for your less-than-stellar stay and have shared this with our Management team to ensure the necessary steps are taken to prevent such occurrences from happening in the future. We hope we get another chance to host you in the future so you can experience the fine service our guests rave about.
av en verifierad resenär
Inskickad 24 dec. 2023 på Expedia
Kommentar från Hotellmanagement
13 jan. 2024 av Peter Gallo - Director Front Office, Hotellmanagement
Thank you for joining us at the B Ocean Resort, and for your stellar review. We are thrilled you enjoyed your stay and look forward to your return the next time your travels bring you to the Fort Lauderdale area.
av en verifierad resenär
Inskickad 23 dec. 2023 på Hotels
No
Kommentar från Hotellmanagement
27 dec. 2023 av B Ocean, Hotellmanagement
Thank you for your honest and courteous feedback. We truly appreciate your patronage and hope you will consider us again the next time your travels bring you back this way!
av en verifierad resenär
Inskickad 23 dec. 2023 på Expedia
Kommentar från Hotellmanagement
24 dec. 2023 av B Ocean, Hotellmanagement
Thank you for your honest and courteous feedback. We truly appreciate your patronage and hope you will consider us again the next time your travels bring you back this way!