Baseras på 967 verifierade recensioner
4,8 Städning
4,8 Service och personal
4,6 Rummets bekvämlighet
4,7 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 30 maj 2023 på Hotels
Kommentar från Hotellmanagement
14 juni 2023 av Judith, Hotellmanagement
Dear Patrik,Thanks for the perfect rating. We are delighted to know that you had a perfect experience during your visit. We look forward to your next visit in the near future.Brest regards,Judith
av en verifierad resenär
Meraviglioso soggiorno nel centro di firenze
Inskickad 6 jan. 2023 på HotelsFantastiskt boende i centrum av händelser. Underbar personal som uppvaktade med bubbel på födelsedag. Stora rum och stort badrum. Frukosten var som på de flesta italienska hotell. Men det gav oss bara en anledning att äta på lokal.
Kommentar från Hotellmanagement
8 jan. 2023 av Judith, Hotellmanagement
Bäste herr Mikael,Vi vill tacka dig för att du postade en så trevlig kommentar angående din senaste vistelse på Orto de' Medici Hotel Florence. Vi är glada att läsa att alla tjänster som tillhandahålls under din vistelse överträffade dina förväntningar, särskilt tack vare vårt engagerade serviceteams jobb. Vi hoppas få nöjet att välkomna dig tillbaka inom en snar framtid.Judith
av en verifierad resenär
Inskickad 28 feb. 2022 på Hotels
We had a wonderful stay at Orto Medici! The staff is very nice and attentive, and went out of their way to help us have a lovely stay. They helped with everything from restaurant reservations, taxis and over all recommendations. Breakfast is very good and also here the staff is welcoming and attentive. Thank you!
Kommentar från Hotellmanagement
1 mars 2022 av Mirela Radu, Hotellmanagement
Dear Michael,
Thank you for your great review. We are all very happy to read your kind words about the staff and how they made your stay wonderful.
Hope to see you again soon.
Best regards
Mirela Radu
av en verifierad resenär
Inskickad 19 nov. 2021 på Hotels
Kommentar från Hotellmanagement
21 nov. 2021 av Judith, Hotellmanagement
Dear Peter,
Thanks for the perfect score! Glad to hear that you had a great time with us. Looking forward to your next visit.
Sincerely,
Judith
av en verifierad resenär
Inskickad 10 okt. 2021 på Hotels
Rent och fint i gammal mysig miljö.
Kommentar från Hotellmanagement
13 okt. 2021 av Judith, Hotellmanagement
Dear Staffan,
Thanks for the review! We are delighted that you enjoyed your stay with us.
Looking forward to your next visit in the near future.
Best regards,
Judith Canuzo
av en verifierad resenär
Can recommend this hotel
Inskickad 3 okt. 2021 på HotelsStayed at the Hotel for 7 nights.
Very nice and polite personal, both in the Reception and the breakfast room.
Outstanding breakfast and service.
The room was good but the bed was to hard.
Nice and quite Hotel in good location and rather close to the inner city.
Kommentar från Hotellmanagement
10 okt. 2021 av Mirela Radu, Hotellmanagement
Dear Guest,
Thanks for your excellent review. We really appreciate you best mentions for the breakfast and the staff!
I'm sorry that you found the bed hard for your liking, please next time inform the reception, they can always find a solution.
Kind regards
Mirela Radu
av en verifierad resenär
Toppenhotel
Inskickad 15 sep. 2021 på HotelsToppen hotel med utmärkt läge.
Bra service.
Kommentar från Hotellmanagement
16 sep. 2021 av Mirela Radu, Hotellmanagement
Dear Marcus,
I thank you for coming to stay with us, I'm very happy you enjoyed the hospitality and the convenient location of our Hotel.
Kind regards
Mirela Radu
av en verifierad resenär
Great service near centre
Inskickad 3 sep. 2021 på HotelsGreat hotel just 5 min walk from centre.
Front office helped with parking. Around 30EUR per day.
We got help with an antigen test that they called and booked for us. 20 min later done.
Even got to go breakfast because we left to early.
5 stars for the service.
I would recommend this hotel.
Kommentar från Hotellmanagement
4 sep. 2021 av Judith, Hotellmanagement
Dear Mikael,
Many thanks for sharing your awesome review regarding your recent stay particularly for pointing out the great service. We truly appreciate your kind words most especially for highly recommend to others travelers. We are looking forward to your next visit in the near future.
Sincerely,
Judith Canuzo
av en verifierad resenär
Inskickad 18 juli 2021 på Hotels
The hotel was clean and our room (superior) looked newly renovated. Hotel has a good location and is in a good shape which we also expected from this level of hotel.
The bad experience was check in and waiting for Parkering valet service to get rid of the car which obstructed the entire street outside the hotel. It took 30 minutes before we got help with parking and we had to drive around the hotel several times. The receptionist was unfriendly and almost angry at us (the guests!) when complaining about the bad service. We got an upgrade from standard to superior room but the attitude and the service was arrogant and poor.
Kommentar från Hotellmanagement
20 juli 2021 av Judith, Hotellmanagement
Dear Guest,
Thank you for sharing your feedback. I am sorry your experience was not excellent. We have recorded your criticisms and suggestions... they are very important for us. We all know how it is important to have a friendly staff and we have been working hard to improve every day. We hope to have you here next time to offer you a better experience.
Best regards,
Judith Canuzo
av en verifierad resenär
Bra hotel i Florens
Inskickad 18 juli 2021 på HotelsJättetrevlig hjälpsam personal, stort rum med utsikt mot gården. Bra frukost. Hotellet ligger ca 15minutets promenad från tåg stationen och Piazza del Duomo
Kommentar från Hotellmanagement
20 juli 2021 av Mirela Radu, Hotellmanagement
Dear Mr. Pawel,
I am very happy to read your great review and to know that you had a very nice stay with us.
Thank you and I hope to see you again soon.
Best regards
Mirela Radu