Baseras på 974 verifierade recensioner
4,6 Städning
4,6 Service och personal
4,4 Rummets bekvämlighet
4,4 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 18 nov. 2019 på Hotels
Supernöjd med vistelse på hotellet, rekommenderas starkt!
av en verifierad resenär
Lyxhotell mitt i stan
Inskickad 8 apr. 2019 på HotelsEtt riktigt fint lyxhotell mitt i Edinburgh. Nära till shopping och sevärdheter. Stora lyxiga rum och frukosten superb!
av en verifierad resenär
Outdated with excellent service
Inskickad 6 jan. 2019 på HotelsHotel location amazing, close to transport, shopping and historical sights. An amazing old railway-station, looks beautiful from the outside. The service is absolutely impeccable, from check-in to check-out. Professional staff, smiling, offering help without us having to ask. This offered the most satisfaction throughout our stay.
However, if the building is amazing from the outside, it's a whole different story on the inside. "Old" can often be charming. This wasn't! Once you get past the reception, you'll see that the hotel is in dire need of a complete renovation. A few examples: the signs inside the lifts (next to the buttons) are so worn that you can't read what they say. The carpets have seen better days, paint has started to come of walls, doors etc. Our room was a Premier King (room 354) and, however spacious, it had its flaws. A handle on one of the windows had come off, the leather on the desk chair was extremely worn and torn. When standing by the windows, you could clearly feel cold air sipping through, which meant that we had to turn up the to 28°C, our kids were quite cold the first night. Also, add some paint-chippings here and there, and you'll quickly realize that the "5-star-rating" doesn't apply once you enter the lifts.
Having said that, we're not sorry we stayed here, mostly because of the location and the staff. They truly went out of their way to make our stay a pleasant one.
Rekommenderas
för kompisresorav en verifierad resenär
Top class accommondation in Edingburgh
Inskickad 10 apr. 2018 på HotelsGreat five star facility with friendly staff and good service. The location was optimal within walking distance of both sights and high class restaurants. The gym and spa section was an extra plus and worth a visit.
av en verifierad resenär
Inskickad 17 mars 2018 på Hotels
av Christina
Trevligt spahotell. Elegant.
Inskickad 1 mars 2017 på HotelsBra hotell, fantastisk frukost. Bra läge.
Kommentar från Hotellmanagement
5 mars 2017 av General Manager, Hotellmanagement
Dear Christina,
Thank you very much for your recent stay with us and for taking the time to share your feedback which is much appreciated.
I am delighted by your five star review and that you thoroughly enjoyed your visit.
I hope to be able to welcome you back again soon.
Best regards,
Dale MacPhee
General Manager
av en verifierad resenär
Inskickad 10 okt. 2016 på Hotels
Kommentar från Hotellmanagement
14 okt. 2016 av General Manager, Hotellmanagement
Dear Traveller,
Thank you for taking the time to rate your stay with us.
I am delighted that we ensured a great stay and hope to welcome you back soon.
Best regards,
Dale MacPhee
General Manager
av en verifierad resenär
Fint hotell i ett perfekt läge
Inskickad 3 apr. 2016 på HotelsEtt hotell i en anrik gammal byggnad centralt beläget på Princess street och med gångavstånd till det mesta. Hotellet är mycket fint inrett och vårt rum var likaså, vi var väldigt nöjda.
Kommentar från Hotellmanagement
18 apr. 2016 av GMWAEDI, Hotellmanagement
Dear Anonym,
Thank you for sharing your review of your recent stay with us and I am delighted that you had a wonderful experience and found our very central location to fully cater for your needs.
We hope you will grant us the pleasure of returning to visit us in the near future.
Best regards,
Dale MacPhee
General Manager
av en verifierad resenär
Inskickad 15 jan. 2024 på Expedia
Kommentar från Hotellmanagement
20 jan. 2024 av Waldorf Astoria Edinburgh - The Caledonian, Hotellmanagement
Dear Roy,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
av en verifierad resenär
Inskickad 13 jan. 2024 på Expedia
Kommentar från Hotellmanagement
20 jan. 2024 av Waldorf Astoria Edinburgh - The Caledonian, Hotellmanagement
Dear Raymond,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
