Baseras på 926 verifierade recensioner
4,5 Städning
4,1 Service och personal
4,2 Rummets bekvämlighet
4,4 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 10 nov. 2023 på Expedia
H
av en verifierad resenär
Inskickad 17 okt. 2023 på Expedia
Xx
av en verifierad resenär
Inskickad 28 sep. 2023 på Hotels
av en verifierad resenär
Inskickad 2 aug. 2023 på Hotels
Kommentar från Hotellmanagement
6 aug. 2023 av Crew, Hotellmanagement
Hey Linda, Thank you for choosing to stay at the Moxy Edinburgh Airport. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent it from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Edinburgh.
av en verifierad resenär
Inskickad 27 juli 2023 på Hotels
Kommentar från Hotellmanagement
6 aug. 2023 av Crew, Hotellmanagement
Dear Jessica, Thank you for taking the time to share your recent experience at the Moxy Edinburgh Airport with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Edinburgh.
av en verifierad resenär
Bra & smidigt när flygplatsen
Inskickad 19 juli 2023 på HotelsLigger 6 minuters promenad från flygplatsen, lika nära som övriga hotell. Vi valde en natt här för att nästa dag hämta hyrbilen och åka vidare. Bra och smidigt val.
Rummet förvånade, mycket bättre än väntat, rent & fräscht.
Frukost ingick inte, så vi köpte till, det var en miss, frukosten var en katastrof och verkligen inte värt pengarna! Dåligt utbud, ej drickbart kaffe, äggröran var gjord på äggpulver.
Bo gärna här om du ska vidare men ät inte här.
Personalen var trevlig.
Kommentar från Hotellmanagement
6 aug. 2023 av Crew, Hotellmanagement
Dear Cathrin, Thank you for taking the time to share your recent experience at the Moxy Edinburgh Airport with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Edinburgh.
av en verifierad resenär
Inskickad 16 juli 2023 på Hotels
Kommentar från Hotellmanagement
6 aug. 2023 av Crew, Hotellmanagement
Hey Torunn, Thank you for choosing to stay at the Moxy Edinburgh Airport. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent it from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Edinburgh.
av en verifierad resenär
Bra personal
Inskickad 7 juli 2023 på HotelsFantastisk hjälpsam personal. Fina och rena rum
Kommentar från Hotellmanagement
6 aug. 2023 av Crew, Hotellmanagement
Hey Ronny, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Moxy Edinburgh Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying with us and we hope you choose to create more memories here whenever your travels bring you back to Edinburgh.
av en verifierad resenär
Fint hotell nära flygplatsen
Inskickad 19 maj 2023 på HotelsFint och renligt hotell med trevlig inredning och bekväma sängar och kuddar. Servicen ok men hade gärna fått vara lite mer välkomnande. Frukosten som kostade £15 per person var INTE värd pengarna. Utbudet sådär och mycket var slut när vi kom (ca 8.30).
av en verifierad resenär
Inskickad 13 apr. 2023 på Hotels
Kommentar från Hotellmanagement
16 apr. 2023 av Crew, Hotellmanagement
Hey Roger, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Moxy Edinburgh Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying with us and we hope you choose to create more memories here whenever your travels bring you back to Edinburgh.