Baseras på 984 verifierade recensioner
3,3 Städning
3,8 Service och personal
3,5 Rummets bekvämlighet
3,2 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 19 apr. 2022 på Hotels
Kommentar från Hotellmanagement
1 maj 2022 av Luis Orozco / Sales manager , Hotellmanagement
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
av en verifierad resenär från Stamford
Inskickad 22 jan. 2024 på Expedia
Kommentar från Hotellmanagement
27 jan. 2024 av Emy, Hotellmanagement
Thank you for completing our online survey about your recent stay at Clarion Hotel Detroit Metro Airport. Your feedback is valued and will help us improve our services. We hope to welcome you back soon for an even better experience.
av en verifierad resenär
Inskickad 19 jan. 2024 på Expedia
Kommentar från Hotellmanagement
14 feb. 2024 av Emy, Hotellmanagement
Thank you for taking the time to complete our online survey about your recent stay at the Clarion Hotel Detroit Metro Airport. We greatly appreciate your feedback as it helps us to improve and offer the best possible experience for our guests.Please know that your comments are important to us and we take them seriously. We will use your feedback to make necessary changes and ensure that all our guests have an enjoyable stay.
av en verifierad resenär
Inskickad 18 jan. 2024 på Expedia
Good shuttle to airport
Kommentar från Hotellmanagement
22 jan. 2024 av Emy, Hotellmanagement
Thank you for completing our online survey regarding your recent stay at Clarion Hotel Detroit Metro Airport. As a guest, you are truly valued.Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.
av en verifierad resenär
Close to DTW
Inskickad 17 jan. 2024 på HotelsThe Clarion Hotel is close to DTW which is a benefit for next day connecting flights. The beds are very comfortable and the maintenance of the facility is good.
Kommentar från Hotellmanagement
22 jan. 2024 av emy, Hotellmanagement
Thank you for completing our online survey regarding your recent stay at Clarion Hotel Detroit Metro Airport. As a guest, you are truly valued.Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.
av en verifierad resenär
Incorrect booking
Inskickad 14 jan. 2024 på HotelsReserved on Hotels.com reservation was from Expedia. Requested two queen beds but had to pay extra 20.00 at hotel as reservation was for a king room. Cold air coming in window so heating could not stop running.
Kommentar från Hotellmanagement
16 jan. 2024 av Emy, Hotellmanagement
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Hotel Detroit Metro Airport.On behalf of our entire team, I would like to apologize for the inconvenience you experienced due to receiving an incorrect booking. Please note that reservations made through third-party sites do not get altered or changed by us. However, we understand the frustration this can cause.We are currently undergoing remodeling to improve our guests' experience, and we appreciate your feedback in this regard. Your responses will help us provide exceptional experiences to our guests.
av en verifierad resenär
Inskickad 14 jan. 2024 på Expedia
Kommentar från Hotellmanagement
16 jan. 2024 av Emy, Hotellmanagement
Thank you for completing our online survey regarding your recent stay at Clarion Hotel Detroit Metro Airport. As a guest, you are truly valued.Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.
av en verifierad resenär
Inskickad 10 jan. 2024 på Expedia
Kommentar från Hotellmanagement
16 jan. 2024 av Emy, Hotellmanagement
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Hotel Detroit Metro Airport.On behalf of our entire team, I would like to apologize for the inconvenience you experienced.We are currently undergoing remodeling to improve our guests' experience, and we appreciate your feedback in this regard. Your responses will help us provide exceptional experiences to our guests.
av en verifierad resenär
Inskickad 10 jan. 2024 på Expedia
Very convenient place to DTW.
Kommentar från Hotellmanagement
10 jan. 2024 av Emy, Hotellmanagement
Thank you for completing our online survey regarding your recent stay at Clarion Hotel Detroit Metro Airport. As a guest, you are truly valued.Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.
av en verifierad resenär
Ok for the price
Inskickad 6 jan. 2024 på HotelsThe room was a normal king room, it was clean but it needed some maintenance on a couple areas including the dripping shower that I didn’t notice until we were in bed for the night. I reported it, so hopefully they are good about repairing things. Surprisingly the pillows were decent which is a big deal for me.
Kommentar från Hotellmanagement
10 jan. 2024 av Emy, Hotellmanagement
Thank you for completing our online survey regarding your recent Clarion Hotel Detroit Metro Airport stay.On behalf of our entire team, I apologize for failing to exceed your expectations. We are currently under remodeling and will use your feedback to improve our guests' exceptional experiences.We hope to see you again soon!
