Baseras på 948 verifierade recensioner
4,9 Städning
4,9 Service och personal
4,9 Rummets bekvämlighet
4,9 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Peninsula är en anledning till att besöka Chicago
Inskickad 9 maj 2019 på HotelsFantastisk personal som får en att känna sig välkommen och håller mycket hög servicenivå. Toppenläge i Chicago med närhet till allt. Rummen och gymmet är välutrustade. Poolområdet med utsikt över kringliggande skyskrapor är mycket fin. Peninsula är helt enkelt en anledning att besöka Chicago!
av en verifierad resenär
Inskickad 30 nov. 2018 på Hotels
Great atmosphere, perfect location and wonderful service. The room was perfect, clean, modern.
av en verifierad resenär
Inskickad 16 jan. 2024 på Expedia
Kommentar från Hotellmanagement
17 jan. 2024 av The Peninsula Chicago, Hotellmanagement
Dear David,I am concerned to see that you did not have a satisfactory experience at The Peninsula Chicago. I would love to speak with you directly to learn more about your experience, should you be willing to share. Please feel free to call the hotel and ask for Maria Zec so that we may discuss, as we are always striving to improve for our guests.Warm regards,Maria Razumich ZecRegional Executive Vice President, USA and Managing Director, The Peninsula Chicago
av en verifierad resenär
Great family stay
Inskickad 15 jan. 2024 på HotelsWe had a staycation with our two kids (3 and 5) and had the most wonderful time. The staff was amazing and all the surprises were perfect. Chris the Page was great with our kids and they loved him!
Kommentar från Hotellmanagement
17 jan. 2024 av The Peninsula Chicago, Hotellmanagement
Dear Traveler,Thank you for sharing your wonderful review! We are delighted to read that you and your family enjoyed your staycation at The Peninsula Chicago. Thank you for your kind praise of Chris as well.We hope to have the pleasure of welcoming you back again soon.Warm regards,Maria Razumich ZecRegional Executive Vice President, USA and Managing Director, The Peninsula Chicago
av en verifierad resenär
Awesome
Inskickad 15 jan. 2024 på HotelsThis is one of the finest Hotels in the Windy City. The Service was awesome and attention to detail was ⭐️⭐️⭐️⭐️
Kommentar från Hotellmanagement
17 jan. 2024 av The Peninsula Chicago, Hotellmanagement
Dear Michael,Thank you for taking the time to share your review. We are humbled to read your kind words about The Peninsula Chicago, and we hope to welcome you back for another stay soon.Warm regards,Maria Razumich ZecRegional Executive Vice President, USA and Managing Director, The Peninsula Chicago
av en verifierad resenär
Spotless
Inskickad 10 jan. 2024 på HotelsWe were in Chicago for 2 nights to meet friends and stayed at Peninsula. It was spotlessly clean, spacious and the service was impeccable.
Kommentar från Hotellmanagement
11 jan. 2024 av The Peninsula Chicago, Hotellmanagement
Dear Emily,We are delighted to read that you enjoyed your stay at The Peninsula Chicago! Thank you for sharing your review and for your kind comments about the cleanliness and service. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager
av en verifierad resenär
Inskickad 7 jan. 2024 på Expedia
The hot tub was under maintenance and was not. Notified until we checked in. Our room had stains all over the couch. We’ve stayed her numerous times any always prior to yesterday had an amazing time this time I was very disappointed.
Kommentar från Hotellmanagement
10 jan. 2024 av The Peninsula Chicago, Hotellmanagement
Dear Nicole,I am disappointed to read about your recent experience at The Peninsula Chicago. Please accept my sincere apologies for the lack of communication regarding the hot tub closure, as we needed to close it unexpectedly due to a leak. Also, I sincerely apologize for any stains in your guest room. We will have our team look into this. I invite you to reach out to me directly, should you be open to discussing your experience further, as we are always striving to improve for our guests. Please feel free to call the hotel and ask for Vince Reyes.Warm regards,Vince ReyesHotel Manager
av en verifierad resenär från Glenview
Inskickad 7 jan. 2024 på Expedia
One of the top hotels in Chicago. We had a seamless, woderful stay. The hotel was beautifully decorated for the holidays and the staff was extremely friendly
Kommentar från Hotellmanagement
8 jan. 2024 av The Peninsula Chicago, Hotellmanagement
Dear George D.,Thank you for sharing this wonderful review! We are delighted that you had a seamless, wonderful stay at The Peninsula Chicago. Thank you for your kind compliments of our staff as well. We hope to have the pleasure of welcoming you back again soon.Warm regards,Vince ReyesHotel Manager
av en verifierad resenär
Inskickad 7 jan. 2024 på Hotels
av en verifierad resenär
Inskickad 4 jan. 2024 på Expedia
