Shangri-La Chiang Mai, (Chiang Mai) | Recensioner

5 av 5

Inskickad 23 sep. 2022 på Hotels

Kommentar från Hotellmanagement

26 sep. 2022 av Kattaleya, Hotellmanagement

Thanks for staying with us. We appreciate your feedback!

5 av 5

Bekvämt och fräscht hotell

Inskickad 29 sep. 2016 på Hotels

Väldig skönt hotell med jätte trevlig personal. Rena och bekväma rum! Fantastisk service!

Kommentar från Hotellmanagement

15 dec. 2016 av General Manager, Hotellmanagement

Dear Customer, Thank you for the review in regards to your recent stay. Appreciated your positive feedback and hope that you return back soon. Yours sincerely, Franz

5 av 5

Fantastisk standard och bra service.

Inskickad 18 nov. 2013 på Hotels

Mycket angenäm. Återvänder gärna.

5 av 5

Excellent standard

Inskickad 18 jan. 2024 på Hotels

As usual the hotel lived up to its rating. Not only excellent service but attention to detail such as jugs of cold water around the pool. Every request was attended to promptly.

Kommentar från Hotellmanagement

19 jan. 2024 av Gabriele Lombardo, Hotellmanagement

Dear Sue,Greetings from Chiang MaiThank you for taking the time to write this review related to your recent stay with us.It is our pleasure to welcome you to our beautiful urban resort. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed the key elements which differentiate us. We all look forward to the pleasure of welcoming you back very soon. Please, feel free to contact me directly if there is anything I can do to assist you with.Yours sincerely,Gabriele LombardoGeneral Manager

5 av 5

Work and relaxation

Inskickad 18 jan. 2024 på Hotels

The hotel was very nice. The rooms were perfect for comfort and work. The location was also very convenient. The breakfast was very nice.

Kommentar från Hotellmanagement

19 jan. 2024 av Gabriele Lombardo, Hotellmanagement

Dear Daniel,Greetings from Chiang MaiThank you for taking the time to write this review related to your recent stay with us.It is our pleasure to welcome you to our beautiful urban resort. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed the key elements which differentiate us. We all look forward to the pleasure of welcoming you back very soon. Please, feel free to contact me directly if there is anything I can do to assist you with.Yours sincerely,Gabriele LombardoGeneral Manager

5 av 5

Inskickad 14 jan. 2024 på Expedia

Fantastic!

Kommentar från Hotellmanagement

19 jan. 2024 av Gabriele Lombardo, Hotellmanagement

Dear Sharmaine,Greetings from Chiang MaiThank you for taking the time to write this review related to your recent stay with us.It is our pleasure to welcome you to our beautiful urban resort. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed the key elements which differentiate us. We all look forward to the pleasure of welcoming you back very soon. Please, feel free to contact me directly if there is anything I can do to assist you with.Yours sincerely,Gabriele LombardoGeneral Manager

5 av 5

Inskickad 14 jan. 2024 på Hotels

Kommentar från Hotellmanagement

16 jan. 2024 av Gabriele Lombardo, Hotellmanagement

Dear JAEYOUNG,Greetings from Chiang Mai.Thank you very much for this wonderful full mark on Shangri-La Chiang Mai. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed the key elements which differentiate us. We all look forward to the pleasure of welcoming you back very soon. Please, feel free to contact me directly if there is anything I can do to assist you with.Yours sincerely,Gabriele LombardoGeneral Manager

5 av 5

Inskickad 12 jan. 2024 på Expedia

Great staff. Large rooms. Getting slightly old but nice. Nice pool.

Kommentar från Hotellmanagement

16 jan. 2024 av Gabriele Lombardo, Hotellmanagement

Dear KEE HYONG,Greetings from Chiang MaiIt is our pleasure to welcome you to our beautiful urban resort. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed the key elements which differentiate us.We all look forward to the pleasure of welcoming you back very soon. Please, feel free to contact me directly if there is anything I can do to assist you with.Yours sincerely,Gabriele LombardoGeneral Manager

5 av 5

Inskickad 12 jan. 2024 på Expedia

Kommentar från Hotellmanagement

12 feb. 2024 av Gabriele Lombardo, Hotellmanagement

Dear KEE HYONG,Greetings from Chiang Mai.Thank you very much for this wonderful full mark on Shangri-La Chiang Mai. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed the key elements which differentiate us. We all look forward to the pleasure of welcoming you back very soon. Please, feel free to contact me directly if there is anything I can do to assist you with.Yours sincerely,Gabriele LombardoGeneral Manager

3 av 5

Inskickad 9 jan. 2024 på Hotels

The hotel was old with poor carpets. Staff are very polite maybe too much. Did a club upgrade but snacks were cold. View was good on the club floor.

Kommentar från Hotellmanagement

11 jan. 2024 av Gabriele Lombardo, Hotellmanagement

Dear Sonia,Thank you for taking the time to write this review related to your recent stay with us. I am very delighted to learn that you had an overall enjoyable staying experience in our hotel. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence, are indeed some of the key elements which differentiate us.I have at the same time noted your comments with regards to the dated conditions of our premises, and rest assured that this matter is being currently addressed. At Shangri-La Chiang Mai, we do place guest satisfaction as our number one priority, and your review will certainly help us identify areas that may require some attention on our part.We truly value your loyalty and look forward to the pleasure of welcoming you back in the near future. Please, feel free to contact me directly, if there is anything I can do to further assist you with.Yours sincerely,Gabriele LombardoGeneral Manager

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