Baseras på 257 verifierade recensioner
4,8 Städning
4,8 Service och personal
4,8 Rummets bekvämlighet
4,8 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Gorgeous Design & Excellent Service
Inskickad 11 dec. 2023 på HotelsPillars went above and beyond during our stay... every request was accommodated (late checkout, food requests, expedited laundry, etc), and as an interior designer- I especially appreciated the attention to detail and carefully curated spaces. I would love to return here again and can't say enough kind things about the staff and intentions of this lovely hotel. If I could give 10 stars, I would!
Kommentar från Hotellmanagement
12 dec. 2023 av Saipin, Hotellmanagement
We love hearing from you! Thank you for leaving feedback for us.
av en verifierad resenär
Inskickad 25 nov. 2023 på Expedia
最後一天早上被熱醒,後來發現是停電,問了前臺後說是車禍撞到電線桿,但是這麼好的酒店居然沒有後備電源,投訴後打開了後備照明,另外今天洗手間水龍頭居然是黃色的水,有點失望
av en verifierad resenär
Inskickad 20 nov. 2023 på Hotels
av en verifierad resenär
Inskickad 8 okt. 2023 på Hotels
Kommentar från Hotellmanagement
9 okt. 2023 av Saipin, Hotellmanagement
It is our pleasure to hear your valuable feedback. Thank you so much and we look forward to welcome you again in the future.
av en verifierad resenär
Inskickad 2 okt. 2023 på Expedia
Quiet & staff very helpful as well as polite
Kommentar från Hotellmanagement
7 okt. 2023 av Saipin, Hotellmanagement
We're so happy to hear your feedback. Thank you for choosing your stay with us and hope to welcome you again in the future.
av en verifierad resenär
Inskickad 22 sep. 2023 på Expedia
Excelent service!!
Kommentar från Hotellmanagement
7 okt. 2023 av Saipin, Hotellmanagement
We're so happy to hear from your feedback. Thank you.
av en verifierad resenär
Inskickad 13 sep. 2023 på Expedia
beautiful property with great staff and food. The rooms were big and really liked our outdoor shower and swimming pool was very unique.
Kommentar från Hotellmanagement
13 sep. 2023 av Saipin, Hotellmanagement
Dear Warren,Thank you for taking the time to write your feedback, very much appreciated. We will share your great review to our colleagues accordingly and we hope to have the next opportunities to welcome your in the future.
av en verifierad resenär
Inskickad 17 aug. 2023 på Expedia
全体的には快適でした。タオルが足りないです。
フロントスタッフに質問しても返事が来なかったり、知識が物足りないと思いました。
(とても親切なスタッフもいましたが、
レベルが統一されてないです。)
朝食も豊かで満足です。
Kommentar från Hotellmanagement
21 aug. 2023 av Wiwaew, Hotellmanagement
Dear Shiho,Thank you for taking the time to write to us.First of all our sincerest apologies for the inconvenience you experienced. We always strive to give the best service to our guests and we are sorry that we did not meet some part of your requirements. We will make sure we share the feedback with our staff and hope to see you again soon in the future.
av en verifierad resenär
Inskickad 6 aug. 2023 på Expedia
Such a beautiful serene hotel. K Toto and team took amazing care of us.
Kommentar från Hotellmanagement
7 aug. 2023 av Saipin, Hotellmanagement
Thank you very much and we will share your great review to our colleagues accordingly and we hope to have the next opportunities to welcome your in the future.
av en verifierad resenär
Inskickad 11 juli 2023 på Expedia
Very nice setting.
Kommentar från Hotellmanagement
21 aug. 2023 av Saipin, Hotellmanagement
Dear Miguel,Thank you for taking the time to write your feedback, very much appreciated.