Baseras på 715 verifierade recensioner

4,1 av 5
92% rekommenderar det här hotellet
4,1 Städning
4,1 Service och personal
4,1 Rummets bekvämlighet
3,9 Hotellets skick
Verifierade recensioner från MrJet
4 av 5
av en verifierad resenär

Weekend away

Inskickad 22 jan. 2024 på Hotels
Hotel is a little dated room needed updating worn carpet chipped paint on walls, the spa is really great though really enjoyed that, breakfast was really tasty service was great couldn't fault house keeping.
2 av 5
av en verifierad resenär

Den här resenären lämnade endast betyg Inskickad 20 jan. 2024 på Expedia
4 av 5
av en verifierad resenär

Inskickad 19 jan. 2024 på Expedia
Very friendly staff, nice atmosphere. Lovely property. Only drawback was the challenge of getting cases to our 1st floor room without a lift.
5 av 5
av en verifierad resenär

Anniversary weekend break

Inskickad 15 jan. 2024 på Hotels
Overall it was an excellent hotel. Staff members were very friendly and helpful. Food was exceptional but could do with a few more choices of food. Room was very tidy
3 av 5
av en verifierad resenär

Nice place but lacking necessities

Inskickad 13 jan. 2024 på Hotels
The positives first, lovely staff and spa. A comfy bed with good quality bedding, spotlessly clean. The negatives: first room was freezing cold. Moved to another where there was no heating in bathroom, room was ok but no windows, a couple of small roof lights, wouldn't class the place as 4 star. Prices for food do not match website prices, for £17 for a fish finger sandwich, you woulf expect some nice chunky fish in there, not slithers. Probably nicer to stay here in the summer when there is less need for hot water or heating.
3 av 5
av en verifierad resenär

Den här resenären lämnade endast betyg Inskickad 6 jan. 2024 på Hotels
4 av 5
av en verifierad resenär

Inskickad 4 jan. 2024 på Expedia
We stayed for one night with our close friends, for husband's birthday. Property itself is very nice but considering the price, was disappointing to see wallpaper having been torn off the wall immediately.above headboard area. At bedtime we realised the bed duvet cover was torn/worn through in several areas too. Never had that before! Our friends said their room next door was cold and when he turned the radiator on, it leaked black liquid onto carpet. They used the fan heaters that had been put in the wardrobe, so we assume the management knew of this failing already. Our friends also had holey duvet cover, so generally linen needs inspection and replacing. This is not a budget hotel! needsDue to the fact that we arrived late afternoon for only one night, we decided not to make a fuss and enjoyed our meal in the restaurant. Next morning on check out, our friends mentioned the faulty radiator in their room but his comment was met with polite disinterest. The receptionist didnt even say that they'd get maintenance on it, so we are fairly certain theyd heard it all before. So if you are staying in rooms 30 and 31, look out for the torn wallpaper and dodgy radiator in one room! Hotel obviously needs some care and attention to detail in some areas.
4 av 5
av en verifierad resenär

Den här resenären lämnade endast betyg Inskickad 2 jan. 2024 på Hotels
5 av 5
av en verifierad resenär

Den här resenären lämnade endast betyg Inskickad 25 dec. 2023 på Hotels
5 av 5
av en verifierad resenär

Inskickad 17 dec. 2023 på Expedia
Absolutely loved our stay. From start to finish it was perfect! The Christmas decorations were absolutely gorgeous as well. I’ll certainly be back!
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