Baseras på 991 verifierade recensioner
4,4 Städning
4,3 Service och personal
4,4 Rummets bekvämlighet
4,3 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Detta är inget 5-stjärnigt hotell
Inskickad 10 dec. 2023 på HotelsProblem med rummet. Hade bokat med King Size men fick två singelbäddar. Sen funkade inte acn så vi hade 25 grader på rummet. När vi sa ifrån och skulle byta rum nedgraderas vi och fick ett mindre rum med queensize säng. Sa ifrån dagen efter och fick nytt rum. Acn funkade inte här heller och efter mycket om och men kom en man och lagade den..
Kommentar från Hotellmanagement
11 dec. 2023 av Madalina Costache Cluster Guest Relations Manager, Hotellmanagement
Dear Frida,I want to express my deepest apologies for the challenges you faced during your recent stay at our hotel. Your feedback is genuinely important to us, and I am truly sorry for the inconveniences you encountered.It's disheartening to hear about the issues with the room allocation, AC malfunction, and the subsequent challenges in getting the situation rectified promptly. Please know that this does not align with the high standards we strive to maintain.I sincerely apologize for any frustration and inconvenience this may have caused. Rest assured, your comments will be thoroughly reviewed with our team to address the shortcomings and prevent similar occurrences in the future.We understand the importance of a seamless and comfortable stay, and I appreciate your patience in allowing us to rectify the situation. If there's anything we can do to make amends or if you have further details you'd like to share, please don't hesitate to reach out.I genuinely hope you would consider giving us another chance to showcase the true quality of our service. Your satisfaction is our top priority, and we would love the opportunity to welcome you back and provide a much-improved experience.Thank you for bringing these concerns to our attention, and we appreciate your understanding.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest
av en verifierad resenär
Inskickad 30 nov. 2023 på Hotels
Kommentar från Hotellmanagement
9 dec. 2023 av Madalina Costache Cluster Guest Relations Manager, Hotellmanagement
Dear MulugetaThank you for taking the time to share your feedback with us. We appreciate your 8/10 review and would love to hear more about your experience. If there are specific areas where we can improve or if there's anything you'd like to share, please feel free to provide additional details. Your insights are valuable to us as we strive to enhance our services and ensure a positive experience for all our guests.We hope to have the opportunity to welcome you back and provide an even better experience in the future. Thank you for choosing us!Best regards,Madalina Costache Cluster Guest Relations Manager
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Rekommenderas
Inskickad 20 aug. 2023 på HotelsEtt hotell jag kan rekommendera för en bra vistelse i Bukarest. Trevlig lounge, bra poolområde, fin frukost och service.
Kommentar från Hotellmanagement
3 sep. 2023 av Madalina Costache - Cluster Guest Relations Manage, Hotellmanagement
Dear Per-Arne,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager
av en verifierad resenär
Inskickad 16 aug. 2023 på Hotels
Kommentar från Hotellmanagement
3 sep. 2023 av Madalina Costache - Cluster Guest Relations Manage, Hotellmanagement
Dear Sillapachai, thank you for sharing your online feedback after your stay with us.Thank you so much for staying with us. We remain committed to our customers and your satisfaction, we appreciate your feedback and we are grateful for your continued business and the opportunity to fix our mistake. Your time is valuable to us, and we would be grateful if you would please consider updating us on what we could do better to get a higher score as we can see you score us with only 6 stars in your recent posted feedback and maybe share what we could do better to improve it ?Please do not hesitate to contact me directly and I will be more than happy to take care of you personally on your next stay.Warm regards,Madalina Costache -Cluster Guest Relations Manager
av en verifierad resenär
Kunde inte önska mig något mer!
Inskickad 12 juni 2023 på HotelsRymligt och bekvämt rum, jättefin frukost och mycket trevligt och bra poolområde där man gärna tillbringade tid. Hjälpsam personal.
Kommentar från Hotellmanagement
16 juni 2023 av Madalina Costache, Hotellmanagement
Dear Valuable Guest, thank you for your feedback. We're glad to hear you had a lovely time.We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager
av en verifierad resenär
Inskickad 21 nov. 2022 på Hotels
av en verifierad resenär
Mkt trebligt och centralt hotell.
Inskickad 26 sep. 2022 på HotelsRent och fräscht hotell. Bra service. Bra frukost!
Kommentar från Hotellmanagement
27 sep. 2022 av Bettina Tudor - Cluster Guest Relations Manager, Hotellmanagement
Dear Mattias,Thank you kindly for taking the time to leave your review. We highly enjoyed having you with us on your last visit. I am pleased to hear that you had a memorable stay with us.On behalf of our entire team here, at the Radisson Blu Hotel, Bucharest, we would like to thank you for staying with us! Best wishes, Bettina Tudor - Cluster Guest Relations Manager
av en verifierad resenär
Inskickad 5 sep. 2021 på Hotels
Kommentar från Hotellmanagement
7 sep. 2021 av an, Hotellmanagement
Dear Valued Guest,
We are grateful to see that everything was at your like and we are looking forward to serve in the near future.
All the best,
Andreea Nacu
Quality Manager
av en verifierad resenär
Inskickad 28 dec. 2019 på Hotels
Kommentar från Hotellmanagement
30 jan. 2020 av an, Hotellmanagement
Dear Valued Guest,
Thank you for the rating.
We are grateful to see that everything was at your like and we are looking forward to serve in the near future.
All the best,
Andreea Nacu
Guest Relations Manager
av en verifierad resenär
Inskickad 25 nov. 2019 på Hotels
Spat var riktigt dåligt
Kommentar från Hotellmanagement
2 dec. 2019 av an, Hotellmanagement
Dear Valued Guest,
Thank you for taking the time to rate your stay.
Your opinion is the most important for us and I would kindly like to ask you what inconveniences you have encountered during your stay in order to give such a low rating.
We strongly hope that we will have the opportunity of making it up to you and proving the quality of our services.
On behalf of our entire team here, at the Radisson Blu Hotel, Bucharest, we would like to thank you for staying with us.
All the best,
Andreea Nacu
Guest Relations Manger