Baseras på 952 verifierade recensioner
4,4 Städning
4,4 Service och personal
4,4 Rummets bekvämlighet
4,3 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 27 nov. 2023 på Expedia
Fantastisk utsikt och lugnt område.
Städningen under all kritik, inte ens efter upprepade påstötningar blev det ordentligt städat.
Taxi beställdes uteslutande dyr "svart" taxi, inte licensierade taxibilar.
Kommentar från Hotellmanagement
28 nov. 2023 av Park Plaza Budapest Team, Hotellmanagement
Dear Guest,Thank you for providing us with your valuable feedback. We are happy to read that you appreciated the fabulous view. However, we would like to apologize for the inconvenience caused by cleaning, as this does not meet our standards. We will forward your comment to the responsible department. We are also sorry about what happened with the taxi, but unfortunately we have no influence on the prices. We hope that, despite the negatives encountered, we will have the opportunity to welcome you back for a more memorable experience.Best regards,Park Plaza Budapest Team
av en verifierad resenär
Inskickad 13 okt. 2023 på Hotels
Kommentar från Hotellmanagement
17 okt. 2023 av Park Plaza Budapest Team, Hotellmanagement
Dear Guest,Thank you very much for your stay in our hotel and also for taking the time to share your experiences with us. We are pleased that you were satisfied with all aspects of your stay and we would be very happy to see you again.Kind regards,Park Plaza Budapest Team
av en verifierad resenär
Inskickad 3 juli 2023 på Hotels
Kommentar från Hotellmanagement
3 juli 2023 av Park Plaza Budapest Team, Hotellmanagement
Dear Guest,Thank you for taking the time to share your experience with other travellers. We are happy to read that you were satisfied with your stay with us and look forward to a return visit from you! Stay healthy!Kind regards,Park Plaza Budapest Team
av en verifierad resenär
Värsta upplevelsen för våran bröllopsdag
Inskickad 5 juni 2023 på HotelsInte som förväntat, bilder på faciliteter som inte berör eller tillhör hotellet. Personalen var otrevlig redan vid incheckningen.
Kommentar från Hotellmanagement
6 juni 2023 av Park Plaza Budapest Team, Hotellmanagement
Dear Guest,Thank you for taking the time to write a review. We are sorry to read that our hotel did not quite meet your expectations, as we are very committed to providing our guests with a great stay with us and to meeting all your expectations. We are a little surprised by your comment, as we are generally praised for the friendliness of our team. Nevertheless, we will forward your feedback to the relevant department and apologise for any inconvenience. Thanks to the helpful comments of our guests, we have the opportunity to continuously improve our service. Nevertheless, we hope that we will get the opportunity to welcome you again in order to offer you a more beautiful experience with us and to convince you all around of our hotel.Best regards,Park Plaza Budapest Team
av en verifierad resenär
Inskickad 25 dec. 2022 på Hotels
Kommentar från Hotellmanagement
28 dec. 2022 av art'otel Budapest Team, Hotellmanagement
Dear Guest, Thank you for taking the time to write a review about your stay at our hotel. We hope that you had a pleasant time in Budapest. We are very sorry that you were obviously not satisfied with your visit. We would like to know what exactly did not meet your expectations, as this is the only way we can improve our service. We hope that despite some negatives encountered, we will get the opportunity to welcome you again and give you the exceptional experience you should have received on your first visit.Best regards,art'otel Budapest Team
av en verifierad resenär
Inskickad 12 sep. 2022 på Hotels
Kommentar från Hotellmanagement
12 sep. 2022 av art'otel budapest Team, Hotellmanagement
Dear Guest, Thank you very much for your nice feedback. We are pleased that you had a wonderful time with us. We look forward to hopefully welcoming you again soon.Kind regardsart'otel budapest Team
av en verifierad resenär
I highly recommend that you choose another hotel
Inskickad 27 dec. 2019 på HotelsBeware! I highly recommend that you choose another hotel. Slept over three nights. The room is cleaned only once even though there would be cleaning every day. Got to pay almost twice as per the confirmation from hotels.com. I usually stay a lot at the hotel during business trips. there are also relatively many trips with the family per year. This hotel also had bad cleaning.
Kommentar från Hotellmanagement
25 feb. 2020 av Tamas, Hotellmanagement
Dear valued Guest, thank you for your rating posted here on Hotels.com. On behalf of our entire team we thank you for your business and we hope to see you again when your travels bring you back to the area! Kind regards, Tamás Márton Front Office Manager
av en verifierad resenär
Inskickad 12 sep. 2019 på Expedia
Kommentar från Hotellmanagement
12 sep. 2019 av Tamás Márton, Hotellmanagement
Dear valued Guest, thank you for your feedback posted here on Expedia.com. On behalf of our entire team we thank you for your business and we hope to see you again when your travels bring you back to the area! Kind regards, Tamás Márton Front Office Manager
av en verifierad resenär
Inskickad 4 juli 2019 på Hotels
Kommentar från Hotellmanagement
8 juli 2019 av Tamás Márton, Hotellmanagement
Dear Ivan, thank you for your rating posted here on Hotels.com. On behalf of our entire team we thank you for your business and we hope to see you again when your travels bring you back to the area! Kind regards, Tamás Márton ,Front Office Manager
av en verifierad resenär
Inskickad 25 maj 2019 på Hotels
Kommentar från Hotellmanagement
26 maj 2019 av Tamás Márton, Hotellmanagement
Dear Anders, thank you for your rating posted here on Hotels.com. On behalf of our entire team we thank you for your business and we hope to see you again when your travels bring you back to the area! Kind regards, Tamás Márton ,Front Office Manager