mrjet
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Recensioner

1 recension

Bekvämligheter

  • Gratis wi-fi
  • Gratis parkering

Karta

Boka online eller ring

07-75 75 74 42

Datumen måste infalla efter 2020-02-22. Uppdatera datum om du vill se priser för din resa.

    Om området

    Big Bear Lake

    Denna stuga ligger i Big Bear Lake. I området kan du besöka turistattraktioner som Alpine Slide at Magic Mountain, och om du har aktiviteter på programmet kan det vara värt att ta en titt på Bear Mountain och Snow Summit.

    Ta sig runt

    • Ontario, Kalifornien (ONT-Los Angeles - Ontario Intl.) - 82 min i bil

    Om boendet

    Crystal Vista

    Denna stuga är en rökfri anläggning, där gäster erbjuds avgiftsfri parkering och gratis wi-fi i allmänna utrymmen. Stugan har privat badrum och badkar eller dusch.

    Hela enheten

    Du har hela hytten för dig själv och delar den endast med andra gäster i ditt sällskap.

    Hotellbekvämligheter

    Internet

    Gratis wi-fi

    Parkering och transport

    Avgiftsfri parkering

    Sovrum

    4 sovrum

    Badrum

    2 badrum
    Badkar eller dusch

    Husdjur

    Inga husdjur tillåtna

    Anpassning/tillgänglighet

    Rökning förbjuden
    1,0

    Gästbetyg

    5 - Fantastiskt
    0
    4 - Bra
    0
    3 - Okej
    0
    2 - Mediokert
    0
    1 - Dåligt
    1
    2,0
    Renlighet
    1,0
    Service och personal
    2,0
    Bekvämligheter
    2,0
    Boendets skick

    1/5

    • Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

    The worst property management company, Big Bear Cool Cabins (BBCC). Our cabin was clearly advertised to sleep a max of 12 people. However, the rental agreement by BBCC stated 7 max. occupancy. I informed BBCC of the discrepancy, but they insisted it was 7 max., and asked me to prove otherwise! I had to research the property myself, take screen shots and send them to BBCC. BBCC then said that there was a mistake on the property advertisement, and that they would move me to a different cabin; but I would be responsible for covering the price difference, almost double what I had paid!!! After denying that ridiculous offer, they offered to cancel my reservation and refund my money! This was 2 days before our trip and everyone in my party had made plans to attend! I asked to speak to the manager "Trish", she said that if i didn't sign the rental agreement stating 7 max. she would cancel my reservation. I was completely shocked by her condescending and careless tone as well as her lack of initiative to solve the problem. After threatening multiple times to cancel our reservation, she finally said BBCC would "allow" us to stay there, as if she was doing me a favor! Not once did she, or anyone, apologize for the misunderstanding/ inconvenience, and not to mention the stress they caused me! Overall, this was a horrible experience! BBCC has the worst customer service I have ever experienced! I also heard they cancelled a couple's reservation w/out notice as i was checking in. Horrible!

    Bodde här 2 nätter i jan. 2020

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