Baseras på 920 verifierade recensioner
4,0 Städning
4,2 Service och personal
3,9 Rummets bekvämlighet
3,8 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 12 jan. 2024 på Hotels
Bra läge till köpcentra och kommunikationer (tåg).
Kommentar från Hotellmanagement
16 jan. 2024 av Titin, Hotellmanagement
Dear Valued Guest,Thank you for sharing your experience with us. I am glad to learn that the overall experience met your expectations particularly with our location was an advantage for your visit. You are right about our convenient location in the heart of shopping district and just a few steps to BTS station.Thank you again for staying with us. We look forward to welcoming you back for more great experiences in the future. Sincerely, Titin Suwanthab Guest Experience Manager
av en verifierad resenär
Great location, but that’s it!
Inskickad 8 jan. 2024 på HotelsTwo elevators were not working. You had to Waits a long time. Bad Wi-Fi, you were disconected constantly. They upgaraded us, but the room had à LOT of mould even tough it was renovated. We used to stay here all the time before covid, but now there are some better options, but the location is great.
Kommentar från Hotellmanagement
16 jan. 2024 av Titin, Hotellmanagement
Dear Valentin, Thank you for sharing your feedback regarding your recent stay with us. We highly appreciate you coming back to stay with us and your kind words about our great location. On the other hand, please allow me to express my sincerest apologies for the inconvenience caused particularly by the elevator issues and the unstable Wi-Fi connection. Your comments regarding the room condition have also been duly noted. We apologize for falling short of your expectations in these areas. Kindly rest assured that we are taking all the necessary actions to improve our facilities and services to meet the high expectations of our valued guests. We will also certainly discuss your feedback with the management team to see where we can lift to even higher levels.Thank you again for staying with us. We value your loyalty and hope to be able to welcome you back again to show how we have improved.Sincerely,Titin SuwanthabGuest Experience Manager
av en verifierad resenär
Inskickad 2 aug. 2023 på Hotels
Kommentar från Hotellmanagement
3 aug. 2023 av Thanawat Boonyalertroj, Hotellmanagement
Dear Meja,Thank you very much for your valued rating. We are delighted to learn that overall experience met your satisfaction. I forwarded your impressions to our team. This will certainly motivate them to keep up the good work. Thanks again for your encouragement and we look forward to welcoming you again to our hotel in Bangkok when your travel brings you back. Sincerely, Thanawat BoonyalertrojGuest Experience ManagerNovotel Bangkok on Siam Square
av en verifierad resenär
Inskickad 13 juli 2023 på Hotels
Kommentar från Hotellmanagement
13 juli 2023 av Thanawat Boonyalertroj, Hotellmanagement
Dear Kanjana,Thank you for taking time to rate your stay experience at Novotel Bangkok on Siam Square. I am glad your overall stay was great. We will look forward to your return to our hotel again.Sincerely, Thanawat BoonyalertrojGuest Experience ManagerNovotel Bangkok on Siam Square
av en verifierad resenär
Inskickad 15 apr. 2023 på Hotels
Kommentar från Hotellmanagement
17 apr. 2023 av Gerald Hougardy, Hotellmanagement
Dear Mats, Thank you very much to give us your feedback. We are delighted that your stay has been enjoyable. We are looking forward to welcome you back in Bangkok. Sincerely,
av en verifierad resenär
Inskickad 28 feb. 2023 på Hotels
Kommentar från Hotellmanagement
2 mars 2023 av Sagar Naker, Hotellmanagement
Dear Emily, Thank you very much to give us your feedback. We are delighted that your stay has been enjoyable. We are looking forward to welcome you back in Bangkok. Sincerely,
av en verifierad resenär
Inskickad 24 feb. 2023 på Hotels
Kommentar från Hotellmanagement
28 feb. 2023 av Sagar Naker, Hotellmanagement
Dear Marie, Thank you very much to give us your feedback. We are delighted that your stay has been enjoyable. We are looking forward to welcome you back in Bangkok. Sincerely,
av en verifierad resenär
TLC novotel.. pls
Inskickad 10 feb. 2023 på HotelsWe stayed here before and we loved it.
However no its a bit so-so.
The pool area and the pool is so bad.
Pool algies and worn /torn furniture /pots/tiles and so on.
Poolbar is closed .
The need to redo tha whole area. Whata shame,
However The breakfast is amazing
We booked a standard room ut chose to upgrade for 55 bht to a ”new renovated and fresh room”
That room was in such a bad state that we went to reception about it. The guy there was so helpfull and gave the BEST service ever. He upgraded us to premium room on 17th floor with access to the premium lounge. That was great.
Kommentar från Hotellmanagement
13 feb. 2023 av Sagar Naker, Hotellmanagement
Dear Michael, Thank you to spend your time sharing your experience with us. We are very sorry that this time we were not able to serve you up to your expectations. We truly hope that we will have another chance to welcome you and provide better services. Kind regards,
av en verifierad resenär
Inskickad 12 aug. 2022 på Hotels
Kommentar från Hotellmanagement
14 aug. 2022 av Sagar Naker, Hotellmanagement
Dear Guest, Thank you for spending your time to share your experience with us. Your positive mark will only motivate us to delight all our guests further. We are looking forward to welcome you back for your next stay in Bangkok. Sincerely,
av en verifierad resenär
Inskickad 8 juli 2022 på Hotels
Kommentar från Hotellmanagement
15 juli 2022 av Sagar Naker, Hotellmanagement
Dear Rusli Hamid, Thank you for spending your time to share your experience with us. I am glad to hear that you enjoyed our property. Your positive mark will be shared with our team members. We hope to welcome you back for your next stay. Sincerely,
