Baseras på 1 054 verifierade recensioner

4,5 av 5
4,6 Städning
4,6 Service och personal
4,5 Rummets bekvämlighet
4,5 Hotellets skick
Verifierade recensioner från MrJet
5 av 5
av en verifierad resenär

Inskickad 20 jan. 2024 på Hotels
Kommentar från Hotellmanagement
31 jan. 2024 av Jesse, Hotellmanagement
Dear Albert,Thank you for sharing the wonderful review of your recent stay at Grande Centre Point Terminal 21.We’re glad to learn that our services completely met your expectations.It is always a pleasure to have you as a precious guest, and we’re looking forward to welcoming you here again soon.Grande regards,Atthasit ThattanachokDuty manager
5 av 5
av en verifierad resenär

Inskickad 1 aug. 2023 på Hotels
Kommentar från Hotellmanagement
3 aug. 2023 av Jesse, Hotellmanagement
Dear Manee,Thank you for sharing the splendid review of your recent stay at Grande Centre Point Terminal 21.We're delighted to learn that we could make your stay so exceptional.It is always a pleasure to have you as a precious guest and we're looking forward to welcoming you here on the next occasion.Grande regards,Atthasit ThattanachokGuest Service Supervisor
4 av 5
av en verifierad resenär

Good but not a 5 star hotel.

Inskickad 27 mars 2023 på Hotels
In the mittle of everything, easy with the BTS just on the corner, but starts to be a bit old. So not really a five star hotel, we stayed in many 4 star hotels which are better, no bar at the pool. And breakfast was not top notch, but ok.
Kommentar från Hotellmanagement
29 mars 2023 av Jesse, Hotellmanagement
Dear björn,Thank you for sharing the review regarding your recent stay at Grande Centre Point Terminal 21.Your comment is appreciated and this will be our valuable guidance to raise our service quality. Please rest assured that we will continue moving forward to develop, based on the feedback received. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you here on the next occasion, hopefully soon.Grande regards,Atthasit ThattanachokGuest Service Supervisor
5 av 5
av en verifierad resenär

Inskickad 3 feb. 2023 på Hotels
Kommentar från Hotellmanagement
6 feb. 2023 av Jesse, Hotellmanagement
Dear Astradur,Thank you for sharing the glowing review regarding your recent stay at Grande Centre Point Terminal 21.We're thrilled to learn that we could make your stay a memorable one.It's our pleasure to have and host you as a precious guest, and we're looking forward to welcoming you here on the next occasion.Grande regards,Atthasit ThattanachokGuest Service Supervisor
5 av 5
av en verifierad resenär

Inskickad 9 jan. 2023 på Hotels
Kommentar från Hotellmanagement
24 jan. 2023 av Jesse, Hotellmanagement
Dear Juliette,Thank you for sharing the excellent review regarding your recent stay at Grande Centre Point Terminal 21.We’re glad to learn that we could make your stay a memorable one.It’s our pleasure to have and host you as a precious guest and we’re looking forward to welcoming you here on the next occasion.Grande regards,Atthasit ThattanachokGuest Service Supervisor
5 av 5
av en verifierad resenär

Inskickad 12 nov. 2022 på Hotels
Kommentar från Hotellmanagement
18 nov. 2022 av Jesse, Hotellmanagement
Dear grege,Thank you for giving excellent feedback on your recent stay at Grande Centre Point Terminal21.We’re so thrilled to learn that we could make your stay a memorable one.It’s our pleasure to have and host you as a precious guest and we’re looking forward to welcoming you here again on the next occasion.Grande regards,Atthasit ThattanachokGuest Service Supervisor
4 av 5
av en verifierad resenär

Inskickad 30 juni 2022 på Hotels
Kommentar från Hotellmanagement
30 juni 2022 av Jesse, Hotellmanagement
Dear crister, Thank you for your fantastic feedback on your recent stay with us, and we greatly appreciate it. We're glad to have a chance to share a memorable experience with you, and looking forward to welcoming you to Grande Centre Point Terminal21 again in the not-too-distant future. Grande regards, Atthasit Thattanachok Guest Service Supervisor
5 av 5
av en verifierad resenär

Best location

Inskickad 24 maj 2022 på Hotels
Gotta say everything with this hotel was so good, and the location was best on top of Terminal 21 at Asok station.
Kommentar från Hotellmanagement
13 juni 2022 av Jesse, Hotellmanagement
Dear Jari, Thank you for sharing the gorgeous review of your recent stay at Grande Centre Point Terminal21. We're glad to learn that you were impressed with our prime location, and could take advantage of this unbeatable point. Above all, your kind feedback is extremely appreciated, and it makes us go over the moon. It's our pleasure to have and host you as a precious guest, and we're looking forward to seeing you again on the next occasion. Grande regards, Atthasit Thattanachok Guest Service Supervisor
4 av 5
av en verifierad resenär

Bra hotel, möjligen lite opersonligt

Inskickad 26 feb. 2022 på Hotels
Fint hotel, fina rum! Dock blev jag lite förvånad när de vid incheckningen kl 19:30 sa att mitt rum inte va färdigt. Jag accepterat inte det då kl va sen kväll och fick då efter 10 minuters väntan en större suit.
Kommentar från Hotellmanagement
27 feb. 2022 av Jesse, Hotellmanagement
Dear Magnus, First and foremost, we would thank you for your honest feedback and sincerely apologize for any inconvenience of this time stay. We understand this frustration and it is undeniable we fell short in some aspects. Please rest assured that we have taken this problem very seriously to our entire team to prevent the reoccurrence as it was not our normal situation. We do hope you will provide us another chance to share another memorable stay and regain your trust soon. Grande regards, Mr.Atthasit T. Guest Service Supervisor.
4 av 5
av en verifierad resenär

Inskickad 19 jan. 2022 på Hotels
This time on backside of hotel with not so nice views, nice staff and nice hotel, will not book this side next time
Kommentar från Hotellmanagement
13 feb. 2022 av Jesse, Hotellmanagement
Dear Karlsson, First and foremost, I would thank you for your honest review of your recent at Grande Centre Point Terminal21. Your praise toward our genuine staff is very much appreciated by our entire team and I apologize for a little thing that we fell short of. We are open to guests to send us their special requests and would try every effort to arrange as best possible to deliver exceptional experiences for all stays. Thank you again to reach out to us and we are looking for another opportunity to provide you with much better experiences in the not too distant future. Grande regards, Mr.Atthasit T. Guest Service Supervisor
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