Baseras på 7 084 verifierade recensioner
4,2 Städning
4,2 Service och personal
4,5 Rummets bekvämlighet
4,4 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär från Marlton
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
2 jan. 2024 av Jack, Hotellmanagement
Thank you for your five-star rating! We hope to see you soon!
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
2 jan. 2024 av Jack, Hotellmanagement
Thank you for sharing your rating with us. We apologize for falling short of your expectations. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.
av en verifierad resenär
Don’t stay here if sick before cancelling
Inskickad 29 dec. 2023 på HotelsWasn’t able to stay cause got the flu, and when I tried to cancel they wouldn’t give me money back. This hotel cared more about money then well being of people.
Kommentar från Hotellmanagement
2 jan. 2024 av Jack, Hotellmanagement
We apologize for the inconvenience you experienced regarding your cancellation request. We value the well-being of our guests and would like to assist you further. Kindly reach out to our Guest Experience team, who will be glad to address your concerns and provide appropriate assistance. Thank you for bringing this matter to our attention.
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Dirty room
Kommentar från Hotellmanagement
29 dec. 2023 av Jack, Hotellmanagement
It disappoints us to hear that you had a poor experience. We strive to give all our guests a five-star experience and we are disheartened to hear that was not what happened in your case. We will address this with our leadership team.
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
The valet entrance was terrible , gave valet guy $50 to leave car right out front it was 4 rolls back , gave another valet guy $50 to move up front and he took the money and never moved the car , the shower had long black hairs in the corner , got locked out of my room and had to wait half hour for maintenance to open , will not ever stay there again
Kommentar från Hotellmanagement
29 dec. 2023 av Jack, Hotellmanagement
We apologize that we failed to meet the level of excellence that we strive to meet here at Ocean Casino Resort. We appreciate you taking the time to let us know about your visit. We will take all your feedback into advisement and adjust as necessary.
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
29 dec. 2023 av Jack, Hotellmanagement
We appreciate you taking the time to give us your five-star rating! We can’t wait for your next visit!
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
2 jan. 2024 av Jack, Hotellmanagement
We appreciate you taking the time to give us your five-star rating! We can’t wait for your next visit!
av en verifierad resenär
Inskickad 28 dec. 2023 på Hotels
Kommentar från Hotellmanagement
1 feb. 2024 av Jack, Hotellmanagement
Thank you for taking the time to give us your rating. We are pleased to know you had an overall enjoyable time with us!
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
The hotel is nice, but in need of some updates in the room.
Kommentar från Hotellmanagement
2 jan. 2024 av Jack, Hotellmanagement
Thank you for taking the time to give us your feedback. We do take all feedback into advisement when adjusting. We are pleased to know that you did enjoy your overall time with us. We look forward to seeing you again soon!
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Kommentar från Hotellmanagement
19 jan. 2024 av Jack, Hotellmanagement
We are delighted to see that you had a five-star experience with us! We hope to welcome you back soon!