Baseras på 3 402 verifierade recensioner

3,4 av 5
3,6 Städning
3,5 Service och personal
3,7 Rummets bekvämlighet
3,6 Hotellets skick
Verifierade recensioner från MrJet
2 av 5
av en verifierad resenär

Inskickad 25 jan. 2024 på Expedia
Trash containers were never changed and contained old trash from previous tenant. Disgusting.
Kommentar från Hotellmanagement
26 jan. 2024 av Shelle, Hotellmanagement
It is never easy reading how we did not live up to expectations, but we do appreciate the time you have taken to let us know. We take it all in and discuss what we can do to satisfy all who come.
5 av 5
av en verifierad resenär

Inskickad 25 jan. 2024 på Hotels
Kommentar från Hotellmanagement
26 jan. 2024 av customer relations, Hotellmanagement
Thank you for your review! It is a true pleasure to share your words with our team. We will see you soon again!
1 av 5
av en verifierad resenär

Inskickad 25 jan. 2024 på Expedia
This was by far the worst stay I’ve ever experienced in a while. I could not believe how the management were acting towards us. They made us feel like just another number. They knew that business was still going so they ignored us. We found mold on the paper towels we were wiping with and also blood on three of our pillow cases. It’s was completely unexpectable.
Kommentar från Hotellmanagement
25 jan. 2024 av Rob, Hotellmanagement
Our apologies for your poor experience. I will be sharing your score with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!
4 av 5
av en verifierad resenär

Inskickad 24 jan. 2024 på Hotels
Kommentar från Hotellmanagement
26 jan. 2024 av customer relations, Hotellmanagement
Thank you for your review! It is a true pleasure to share your words with our team. We will see you soon again!
5 av 5
av en verifierad resenär

Inskickad 24 jan. 2024 på Hotels
Kommentar från Hotellmanagement
25 jan. 2024 av customer relations, Hotellmanagement
Thanks for your positive remarks! We are delighted to hear you enjoyed yourself.
5 av 5
av en verifierad resenär

Inskickad 23 jan. 2024 på Expedia
Everything was awesome
Kommentar från Hotellmanagement
24 jan. 2024 av DeZhane Chandler, Hotellmanagement
We’re thrilled you enjoyed your time with us, Amos. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Harrah's Resort Atlantic City in the future.
5 av 5
av en verifierad resenär från Jersey city

Inskickad 23 jan. 2024 på Expedia
Kommentar från Hotellmanagement
24 jan. 2024 av customer relations, Hotellmanagement
Thank you for your review! It is a true pleasure to share your words with our team. We will see you soon again!
1 av 5
av en verifierad resenär

Inskickad 23 jan. 2024 på Expedia
Kommentar från Hotellmanagement
25 jan. 2024 av customer relations, Hotellmanagement
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.
4 av 5
av en verifierad resenär

Inskickad 22 jan. 2024 på Hotels
Thankful for Barry , who came to our room and saw the condition and immediately fixed the issue . Front Desk Gent , he was very kind ( sorry can't recall name ) Nedra at check out wonderful .... Casino floor African American Lady Dealer purple shirt , curly hair , glasses around 6:45 Am , kind , helped me with directions ! I am in this industry, nice rooms are a must ... I would book directly next time to assure I have a room to my standards ! I love Harrah's , worked there , it's "home" great time , everyone ! I'm glad I was there for my birthday! Thanks to booking hotels .com for assuring I had a legit room reservation. Be blessed !!!!!
Kommentar från Hotellmanagement
23 jan. 2024 av Rob, Hotellmanagement
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.
4 av 5
av en verifierad resenär

Inskickad 22 jan. 2024 på Hotels
Kommentar från Hotellmanagement
23 jan. 2024 av Rob, Hotellmanagement
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.