Baseras på 970 verifierade recensioner
4,0 Städning
4,1 Service och personal
4,1 Rummets bekvämlighet
3,9 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Amazing Birthday
Inskickad 16 jan. 2024 på HotelsKommentar från Hotellmanagement
17 jan. 2024 av Director of Operations, Hotellmanagement
Hello Antonio, Thank you for the outstanding rating for W Atlanta Downtown and for choosing to celebrate your birthday with us. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!Best Regards, Alexey Muravskiy,Director of Operations
av en verifierad resenär
Inskickad 7 jan. 2024 på Hotels
av en verifierad resenär
Inskickad 5 jan. 2024 på Expedia
Kommentar från Hotellmanagement
9 jan. 2024 av Director of Operations, Hotellmanagement
Hello Martha, Thank you for choosing W Atlanta Downtown and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards, Alexey MuravskiyDirector of Operations
av en verifierad resenär
Inskickad 2 jan. 2024 på Expedia
av en verifierad resenär
Inskickad 2 jan. 2024 på Expedia
Staff was unable or unwilling to help and many of the staff could not speak English well so communicating was difficult. They allowed charges to my account for things I did not use or get or authorize. They fraudulently billed me for services I did not receive or authorize.
Kommentar från Hotellmanagement
6 jan. 2024 av Director of Operations, Hotellmanagement
Hello Tammra, Thank you for taking the time to post your remarks. We are sincerely sorry for the difficulties you had in communicating with our Talent. We are constantly looking for ways to improve our services, and we are grateful for the feedback. Furthermore, we truly regret the frustration caused by the charges on your account. We appreciate you bringing these billing-related concerns to our attention. You have our assurance that we will review your comments appropriately.Best Regards, Alexey Muravskiy,Director of Operations
av en verifierad resenär
Fun
Inskickad 1 jan. 2024 på HotelsSimply amazing
av en verifierad resenär
Inskickad 1 jan. 2024 på Hotels
Kommentar från Hotellmanagement
12 jan. 2024 av Director of Operations, Hotellmanagement
Hello Gregory, Thank you for choosing us for your visit. Our team strives to ensure an excellent, authentic experience for each guest; therefore, we are truly sorry for not meeting your expectations. We are constantly looking for ways to improve our services, and we are grateful for the feedback. We appreciate your business and hope to have the opportunity to make it up to you in the near future.Best Regards, Alexey Muravskiy,Director of Operations
av en verifierad resenär
Inskickad 31 dec. 2023 på Hotels
Kommentar från Hotellmanagement
12 jan. 2024 av Director of Operations, Hotellmanagement
Hello Myron, Thank you for the great rating! We love that you had a wonderful stay at W Atlanta Downtown. It was our pleasure having you, and we look forward to your return.Best Regards, Alexey Muravskiy,Director of Operations
av en verifierad resenär från Midland
Inskickad 30 dec. 2023 på Expedia
Probably was super nice, I do think with all that your paying the tv could be better it was older and didn’t make it look modern but overall I loved the property the view was beautiful to wake up too and super close to everything.
av en verifierad resenär
Inskickad 25 dec. 2023 på Expedia
Kommentar från Hotellmanagement
25 dec. 2023 av Director of Operations, Hotellmanagement
Hello Geoffrey, Thank you for the outstanding rating for W Atlanta Downtown. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!Best Regards, Alexey Muravskiy,Director of Operations
