Baseras på 431 verifierade recensioner
4,1 Städning
4,1 Service och personal
4,1 Rummets bekvämlighet
3,9 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
31 dec. 2023 av Assistant General Manager, Hotellmanagement
Dear Ajahe, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Best regards,Melissa PageAssistant General Manager
av en verifierad resenär
Inskickad 21 dec. 2023 på Expedia
Kommentar från Hotellmanagement
23 dec. 2023 av Assistant General Manager, Hotellmanagement
Dear Kane, Thank you for being our guest, and for sharing your perfect rating. Boasting an array of great amenities and in close proximity to places like Lenox Square, Phipps Plaza, and the vibrant Buckhead Village District, our guests at Residence Inn Atlanta Buckhead/Lenox Park have the advantage of enjoying Atlanta's abundant offerings while enjoying a serene and rejuvenating sanctuary to unwind after a fulfilling day. It was our pleasure hosting you, and we look forward to welcoming you back soon.Best regards,Melissa PageAssistant General Manager
av en verifierad resenär från Lebanon
Inskickad 17 dec. 2023 på Expedia
Kommentar från Hotellmanagement
19 dec. 2023 av Assistant General Manager, Hotellmanagement
Dear Alison, Thank you for choosing Residence Inn Atlanta Buckhead/Lenox Park. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best regards,Melissa Page,Assistant General Manager
av en verifierad resenär
Inskickad 17 dec. 2023 på Expedia
Brandon at the front desk was very helpful and kind.
Kommentar från Hotellmanagement
18 dec. 2023 av Assistant General Manager, Hotellmanagement
Dear Noah, Thank you for reviewing your stay at Residence Inn Atlanta Buckhead/Lenox Park. We are delighted to read that Brandon helped to make your stay even more comfortable. Your compliments will surely be shared with him We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Best regards,Melissa PageAssistant General Manager
av en verifierad resenär
Inskickad 11 dec. 2023 på Expedia
Kommentar från Hotellmanagement
21 feb. 2024 av Assistant General Manager, Hotellmanagement
Dear Mr. Soriano, Thank you for the high rating. Boasting an array of great amenities and in close proximity to places like Lenox Square, Phipps Plaza, and the vibrant Buckhead Village District, our guests at Residence Inn Buckhead/Lenox Park have the advantage of enjoying Atlanta's abundant offerings while enjoying a serene and rejuvenating sanctuary to unwind after a fulfilling day.Best regards,Melissa PageAssistant General Manager
av en verifierad resenär
Inskickad 10 dec. 2023 på Expedia
This location is great if you'd like a anbience rather than a usual commercial setting...meaning, there seemed absolutely no stores or eateries around. However, you can easily get to Buck Head by a short drive (or a taxi w/ minimum charge).
My special thanks go to the young man (forgot to get his name) at the front desk who let me check in super early, after my long hours drive to arrive in ATL ..
Kommentar från Hotellmanagement
11 dec. 2023 av Assistant General Manager, Hotellmanagement
Dear Guest, Thank you for taking the time to leave your feedback about Residence Inn Atlanta Buckhead/Lenox Park. We are glad our associates helped to enhance your time with us and that you loved our convenient location and everything we offer here. It was a pleasure hosting you, and we look forward to being your hotel of choice every time you visit the area. Best regards, Melissa Page Assistant General Manager
av en verifierad resenär
Inskickad 27 nov. 2023 på Expedia
This was my first time staying at this property. The customer service was exceptional, especially from the front desk clerk. I definitely would recommend this location and would stay here again.
Kommentar från Hotellmanagement
29 nov. 2023 av Assistant General Manager, Hotellmanagement
Dear Herman, Your kind comments and excellent rating are greatly appreciated by all of us here at Residence Inn Atlanta Buckhead/Lenox Park. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. We also appreciate you praising our convenient location. Thank you for the exceptional review and recommendation; we look forward to having you as our guest again soon.Best regards,Melissa Page,Assistant General Manager
av en verifierad resenär
Inskickad 23 nov. 2023 på Expedia
It was impossible to find the property. Under renovation and no signs at all. Room was old, towel bar fell off wall and the whole place had a sketchy feeling.
Kommentar från Hotellmanagement
24 nov. 2023 av Assistant General Manager, Hotellmanagement
Dear Marshall, Thank you for choosing to stay with us. We genuinely apologize for the issues you outlined and that we did not meet your expectations. We are grateful for your patience and value your feedback as we continually strive to improve our overall guest experience. We appreciate your business and hope you will consider giving us an opportunity to welcome you again.Best regards,Melissa PageAssistant General Manager
av en verifierad resenär
Inskickad 20 nov. 2023 på Hotels
Kommentar från Hotellmanagement
21 nov. 2023 av Assistant General Manager, Hotellmanagement
Dear Monica, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Best regards,Melissa PageAssistant General Manager
av en verifierad resenär
Inskickad 20 nov. 2023 på Hotels
Renovation creates a little bit of inconvenience but the Staff works hard to over come that,
Kommentar från Hotellmanagement
21 nov. 2023 av Assistant General Manager, Hotellmanagement
Dear Andrew, Thank you for staying at Residence Inn Atlanta Buckhead/Lenox Park and for your excellent rating. We appreciate you pointing out our excellent service. It was a pleasure hosting you, and we look forward to seeing you on your next visit.Best regards,Melissa PageAssistant General Manager