Baseras på 962 verifierade recensioner
4,5 Städning
4,4 Service och personal
4,4 Rummets bekvämlighet
4,4 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 25 jan. 2024 på Expedia
It was a pleasure
Kommentar från Hotellmanagement
26 jan. 2024 av General Manager, Hotellmanagement
Dear Sade,Thank you for selecting InterContinental Buckhead Atlanta and sharing your positive feedback. We are pleased to have made your stay memorable and are thrilled that you enjoyed your time with us. We hope to have the pleasure of welcoming you back again in the future!Kindest Regards,George TerpilowskiGeneral Manager
av en verifierad resenär
Inskickad 24 jan. 2024 på Expedia
av en verifierad resenär
Inskickad 22 jan. 2024 på Expedia
av en verifierad resenär
Inskickad 21 jan. 2024 på Expedia
av en verifierad resenär
Inskickad 19 jan. 2024 på Expedia
The room and spa r top notch
Kommentar från Hotellmanagement
22 jan. 2024 av General Manager, Hotellmanagement
Dear JLO,Thank you for joining us at InterContinental Buckhead Atlanta. We're grateful you took the time to share your positive feedback on our accommodations and spa. We value you as our guest and look forward to seeing you again. Kindest Regards,George TerpilowskiGeneral Manager
av en verifierad resenär
Inskickad 14 jan. 2024 på Expedia
Amazing staycation. Michael at the front desk was great.
Kommentar från Hotellmanagement
17 jan. 2024 av General Manager, Hotellmanagement
Dear Princitis,We're delighted you enjoyed your stay at InterContinental Buckhead Atlanta and felt welcome while you were here. The next time you're in town, please come see us again.Kindest Regards,George TerpilowskiGeneral Manager
av en verifierad resenär
Inskickad 5 jan. 2024 på Expedia
av en verifierad resenär
Inskickad 27 dec. 2023 på Expedia
Everything about the hotel was phenomenal with the exception of the bartender that “took care” of me on Christmas Day at The Americano.
The hotel offered a voucher which I went to go use. I’ve been bartending for close to nine years now and I was simply asking Trey the bartender questions to get a feel of what cocktail he could make since I understand that not every bar is fully stocked. I then proceeded to ask him questions about the menu, because I was curious to know what meats and cheeses were on the charcuterie board and he told me that I was being difficult. After he was annoyed with our interaction, he then proceeded to ignore me at the bar. I waited 32 minutes after asking him for my check before he actually got back to me. A woman even came in bought a cocktail and cashed out during those 32 minutes. I sat patiently, and in silence, observing him, and it took my guy friend to catch his attention and remind him about my check even then, when asked for the second time, he told us “one second.”
Another thing I observed in those 32 minutes while waiting for my check was that the entire bar got a brand new round of drinks and he himself also had been drinking, ignoring his closing duties. He accidentally broke glass behind the bar and didn’t cater to cleaning it up. His bus tubs were overflowing. Anyways, I digress. I enjoyed my stay at the hotel however, if the Americano is an extension of the hotel. That bartender left a negative taste in my experience.
Kommentar från Hotellmanagement
29 dec. 2023 av General Manager, Hotellmanagement
Dear Shamira,Thank you for taking the time to leave a review of your recent experience. We're delighted you had an excellent overall visit, though we regret falling short of our goal of providing memorable hospitality all around. We'll be sure to share your feedback with our team to ensure professional and courteous service is provided at all times. It was a pleasure having you here, and we look forward to welcoming you back in the future for the seamless experience you expect and deserve.Kindest Regards,George TerpilowskiGeneral Manager
av en verifierad resenär
Inskickad 23 dec. 2023 på Expedia
av en verifierad resenär
Inskickad 22 dec. 2023 på Expedia
Wonderful staff very helpful and supportive
Kommentar från Hotellmanagement
24 dec. 2023 av General Manager, Hotellmanagement
Dear Antonio,Thank you for your kind words! We're delighted you found our staff excellent and supportive during your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back to InterContinental Buckhead Atlanta for another memorable experience.Kindest Regards,George TerpilowskiGeneral Manager
