Baseras på 952 verifierade recensioner
3,4 Städning
3,4 Service och personal
3,4 Rummets bekvämlighet
3,2 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
31 jan. 2024 av Guest Relations Specialist, Hotellmanagement
Hi Elena,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Kommentar från Hotellmanagement
29 dec. 2023 av Amal Abdelhadi, Hotellmanagement
Thank you for your feedback. I’m sorry to hear that we did not meet your expectations and that you felt we were not able to provide the level of service needed. We take all reviews seriously and will use this as an opportunity to improve our services in the future. Thank you again for taking the time to share your experience with us!
av en verifierad resenär
Not to happy
Inskickad 24 dec. 2023 på HotelsEverything was outdated and was not very clean
Kommentar från Hotellmanagement
25 dec. 2023 av Amal Abdelhadi, Hotellmanagement
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.
av en verifierad resenär
Inskickad 24 dec. 2023 på Hotels
Kommentar från Hotellmanagement
25 dec. 2023 av Amal Abdelhadi, Hotellmanagement
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
av en verifierad resenär
Inskickad 19 dec. 2023 på Hotels
Kommentar från Hotellmanagement
20 dec. 2023 av Amal Abdelhadi, Hotellmanagement
Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our hotel service exceeded your expectations. Your satisfaction is our top priority. Thank you for choosing us.
av en verifierad resenär
Inskickad 19 dec. 2023 på Expedia
Walking distance to Disneyland.
Kommentar från Hotellmanagement
19 dec. 2023 av Amal Abdelhadi, Hotellmanagement
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
av en verifierad resenär
Inskickad 19 dec. 2023 på Hotels
Kommentar från Hotellmanagement
21 dec. 2023 av Guest Relations Specialist, Hotellmanagement
Hi Enrique,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
av en verifierad resenär
Inskickad 18 dec. 2023 på Expedia
Kommentar från Hotellmanagement
20 dec. 2023 av Amal Abdelhadi, Hotellmanagement
Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our hotel. Your satisfaction is our top priority. Thank you for choosing us.
av en verifierad resenär
Inskickad 17 dec. 2023 på Hotels
Kommentar från Hotellmanagement
19 dec. 2023 av Amal Abdelhadi, Hotellmanagement
Thank you for your feedback. I’m sorry to hear that we did not meet your expectations and that you felt we were not able to provide the level of service needed. We take all reviews seriously and will use this as an opportunity to improve our services in the future. Thank you again for taking the time to share your experience with us!
av en verifierad resenär
Disappointed
Inskickad 14 dec. 2023 på HotelsWe reserved the family suite to stay with five children. The beds were very small. The room was very tight with seven of us. The room was old and not updated. Even thought we reserved a room for seven, they provided only 3 towels for the room. They charged $20 a night for parking.
Kommentar från Hotellmanagement
16 dec. 2023 av Guest Relations Management, Hotellmanagement
Hi Jared! Thank you for taking the time to share your feedback following your recent stay at our hotel. We appreciate your candid comments, and we sincerely apologize for any disappointment you experienced during your visit. We understand the importance of providing comfortable accommodations for families, and we regret if the size of the family suite did not meet your expectations. Your comments about the room condition have been noted, and we will be reviewing our offerings to ensure a more pleasant experience for our guests. Regarding the issue with towels and the parking charge, we apologize for any inconvenience caused. We are actively addressing these concerns to improve our services. Your feedback is invaluable to us, and we will use it to make the necessary improvements. We appreciate your choice to stay with us and hope that you will consider giving us another opportunity to provide you with a better experience in the future.