Baseras på 981 verifierade recensioner
4,5 Städning
4,5 Service och personal
4,1 Rummets bekvämlighet
4,3 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 24 nov. 2023 på Expedia
Kommentar från Hotellmanagement
18 dec. 2023 av Alex Beach Cabins Team, Hotellmanagement
Thanks for the review Samantha and thanks for choosing to stay with us! We hope to see you again on your next holiday adventure!
av en verifierad resenär
Inskickad 27 dec. 2023 på Wotif
Kommentar från Hotellmanagement
2 jan. 2024 av Alex Beach Cabins Team, Hotellmanagement
Thanks for the review Chris and thanks for choosing to stay with us! We hope to see you again on your next holiday adventure!
av en verifierad resenär
Inskickad 22 dec. 2023 på Wotif
I was provided sheets to make my own two single beds. I understand this is not too of the range accommodation but I think that needs improvement. Pool was closed minutes after arrival so kids could not use. It was clean and adequate for one night. I would not recommend or stay again.
Kommentar från Hotellmanagement
7 feb. 2024 av Alex Beach Cabins Team, Hotellmanagement
Thank you for taking the time to give us feedback Edward and we regret that we didn't meet your expectations on this occasion. We can appreciate that making the spare beds can be bothersome, however unlike a hotel our other beds are not always utilised in every reservation, so in order to meet strict hygiene regulations we issue fresh linen packs at check-in to those guests who have included them in their reservations. Although not every tourist park operates this way, this is not an uncommon practice in tourist parks. We are also sorry to hear that the pool closed on the day of your stay, however this was unexpected and necessary due to a young child defecating in the pool. The pool has to be chemically treated when this happens and this takes a number of hours to do unfortunately. We advise guests with young children that they must wear a swimming nappy but unfortunately some guests ignore instructions. Once again we regret that your experience with us was a negative one and we wish you all the best and hope that you may consider staying with us again some day.
av en verifierad resenär
Inskickad 19 dec. 2023 på Wotif
Great spot, easy to get to and so handy to everything.
Kommentar från Hotellmanagement
27 dec. 2023 av Alex Beach Cabins Team, Hotellmanagement
Thanks for the 5 star review Don! Our team are always so happy to hear when our guests have enjoyed their stay with us and take advantage of our amazing location. Thanks again for choosing to stay with us and hope to see you again on your next Holiday Adventure!
av en verifierad resenär
Inskickad 8 dec. 2023 på Expedia
Only had a 1 night stay at this property last night but wish I could have stayed longer !!! My double cabin was perfect for my needs , extremely clean and comfortable with everything needed for a longer stay . Everything thought of in terms of comfort and ability to cater for your own meals etc . One minor thing which doesn’t reflect on the property at all - is I am quite short and the two top kitchen cupboards with glasses I couldn’t reach 🥴. Would be a great ‘ home away from home ‘ . 👍❤️. Very comfortable bed and the air con facing right toward the bed - fantastic !!! This hot weather we are having at present , the first thing I did on arrival was get the air con going . Anyone that knows me , knows I can’t handle the heat ( hence why I loved living down in Tassie ) ! The position of my cabin enabled me to have a nice wine on my shaded little patio late yesterday arvo with nice breeze . Was great that I could turn the tv to a comfy angle to watch from bed . Lovely added bonus that the All Fired Up Wood-fired Pizza van was on-site last night - dinner sorted and delicious 😋. And the coffee van also for brekky this morning - tops 👍. I am from here on the Coast myself but following the recent loss of my mum to cancer 😥 …. was nice to have a small time out in a relaxing environment . I would definitely recommend this gem of a holiday park and as will be moving away to be near family , will for sure book here again for a longer stay . Well done to all staff 👍
Kommentar från Hotellmanagement
18 dec. 2023 av Alex Beach Cabins Team, Hotellmanagement
Thank you for your amazing 5 star review Shari, our team are so happy to hear you had a nice relaxing stay with us after everything you have been through. We want to thank you for choosing to stay with us and we hope to see you again for a much longer stay next time to really unwind and relax :)
av en verifierad resenär
Inskickad 7 dec. 2023 på Wotif
The whole stay was wonderful, thank you
Kommentar från Hotellmanagement
18 dec. 2023 av Alex Beach Cabins Team, Hotellmanagement
Thanks for the 5 star review Suzette and thanks for choosing to stay with us! We hope to see you again on your next holiday adventure!
av en verifierad resenär
Inskickad 3 dec. 2023 på Wotif
Great staff, terrible small bed, old couch in a cramped space it was uncomfortable to sit on and watch the little itty bitty TV
Kommentar från Hotellmanagement
18 dec. 2023 av Alex Beach Cabins Team, Hotellmanagement
Thank you for taking the time to give us feedback Kellie and we regret that we didn't meet your expectations on this occasion. We regret to hear that the cabin you stayed in didn't meet your expectations, we had upgraded you for free from the Studio Queen Cabin you had booked (which doesn't have a sofa) to a 2 Bedroom Villa as we thought your family would like the extra space but we are sorry to hear that it still felt cramped. We would highly recommend staying in our 2 Bedroom Holiday Homes if you were wanting a larger living area and larger TV. Once again we regret that your experience with us was a negative one and we wish you all the best and hope that you may consider staying with us again some day.
av en verifierad resenär
Inskickad 28 nov. 2023 på Expedia
Great staff and location. Cabin perfect.
Kommentar från Hotellmanagement
5 dec. 2023 av Alex Beach Cabins Team, Hotellmanagement
Thanks for the 5 star review Catherine! Our team are always so happy to hear when our guests have enjoyed their stay with us and take advantage of our amazing location. Thanks again for choosing to stay with us and hope to see you again on your next Holiday Adventure!
av en verifierad resenär
Inskickad 27 nov. 2023 på Wotif
We had a fantastic time . Staff were friendly and couldnt be more helpful.
Kommentar från Hotellmanagement
5 dec. 2023 av Alex Beach Cabins Team, Hotellmanagement
Thanks for the 5 star review Damien and thanks for choosing to stay with us! We hope to see you again on your next holiday adventure!
av en verifierad resenär
Inskickad 26 nov. 2023 på Expedia
The setting was beautiful.. each site had lovely palm trees in front and very uniform up the whole street. This gave a se se of beauty AND some privacy. My husband struggled watching a movie via rhe internet...it kept going off and on. The heated pool water was colder than the ocean...lol. But overall we would love to come back and stay even longer.
Kommentar från Hotellmanagement
5 dec. 2023 av Alex Beach Cabins Team, Hotellmanagement
Thanks for the 5 star review Katherine!! It makes our team so happy to hear guests have enjoyed themselves during their stay! Thank you again for choosing to stay with us and we hope to see you again on your next holiday adventure!